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| Section | Weight | Objectives |
|---|---|---|
| Store Execution | 15% | - Assortment Monitoring - Store Survey and Feedback - Store Execution Process - Planogram Compliance |
| Store Execution Configuration | 12% | - Configuration of Store Execution Process - Configuration of Store Survey and Feedback - Configuration of Planogram Compliance - Configuration of Assortment Monitoring |
| Admin and Configuration | 12% | - User Setup and Permissions - Reports and Dashboards - Consumer Goods Cloud Data Model - Mobile Configuration |
| Visit Execution | 23% | - Promotion Check and Promotion Details - Order Capture and Order Submission - Visit Execution Process - Visit Tasks and Task Types - Inventory Check and Product Listing - Photo Capture and Survey |
| Visit Planning | 23% | - Territory Management - Visit Plan and Visit Plan Targets - Visit Schedule and Frequency - Visit Planning Process |
| Visit Planning and Execution Configuration | 15% | - Configuration of Order Capture and Order Submission - Configuration of Visit Plans and Visit Plan Targets - Configuration of Visit Tasks and Task Types - Configuration of Promotion Checks and Promotion Details - Configuration of Photo Capture and Survey - Configuration of Inventory Checks and Product Listings |
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NEW QUESTION # 19
Which two permissions should be enabled for users to view the Tableau CRM for Consumer Goods Cloud app?
Answer: B,C
Explanation:
These permissions ensure that users have the necessary access to view and interact with the Tableau CRM for Consumer Goods Cloud app, providing critical analytics and insights.
NEW QUESTION # 20
Universal Containers is using Communications Cloud for their B2B use cases. They have an integration with a legacy stack that will handle network provisioning and billing. As part of their Order Management process they have to send the customer data to the legacy app, which in turn provisions billing.
What should a Consultant recommend to make this callout easier to configure, easier to maintain, and performant?
Answer: C
Explanation:
In Communications Cloud, integrations performed during Order Management-especially callouts for provisioning, billing, and customer synchronization-should use the Order object as the primary integration payload source. Salesforce's public Order Management design principles specify that customer data required for external provisioning should be modeled directly on the Order when the data is stable, required frequently, and does not belong to technical products.
This approach offers:
Simple configuration (fields on Order object rather than product attributes) High maintainability, because administrators can adjust mappings without changing product models or decomposition rules Performance efficiency, as Order-based callouts do not require deep decomposition navigation or attribute inheritance logic Clear separation of commercial vs. technical data, one of the core EPC principles Options C and D introduce unnecessary complexity. Customer data does not belong on Technical Products (C) nor should it be modeled as multi-picklist cart attributes (D), as these degrade performance and complicate decomposition. A custom adapter (A) adds code and contradicts Salesforce's declarative-first approach.
NEW QUESTION # 21
Which of the following three capabilities are available with Salesforce Maps Advanced to support Store Visit planning?
Answer: A,B,D
Explanation:
Salesforce Maps Advanced includes features like real-time traffic-based routing, constraint-based routing, and visit windows to optimize field service operations and improve efficiency in planning store visits.
NEW QUESTION # 22
Which statement is true about action plan templates?
Answer: D
Explanation:
An Action Plan Template can contain multiple Inventory Check, Planogram Check, and Promotion Check assessment tasks. These are KPI-based Retail Execution activities that may need to be repeated within a single store visit for different products, categories, promotions, or in-store locations.
Salesforce explicitly states that administrators can add multiple Inventory Check, Planogram Check, and Promotion Check tasks to one Action Plan Template. By contrast, Salesforce restricts the template to only one Order Creation task or one In-Store Survey task.
This flexibility is important because a typical consumer-goods visit can involve several independent merchandising objectives. A representative might perform separate inventory checks for different store areas, validate several planograms, and verify multiple promotions during the same visit. The Action Plan Template provides a reusable framework that groups these activities and controls their required status and display sequence.
Templates must also progress through the appropriate lifecycle before operational use; simply defining the structure does not substitute for making the template available for visit execution. Salesforce further supports extensibility through flows, component tasks, and other Action Plan mechanisms.
Therefore, the ability to include multiple planogram, inventory, and promotion checks is the accurate statement.
Study Guide Topics:Visit Planning - > Action Plan Templates - > Inventory Check - > Planogram Check - > Promotion Check
NEW QUESTION # 23
ABC Telecom is using Communications Cloud for their enterprise customers. ABC Telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale or MACD order completes fulfillment for wholesale products. There are about 5,000 orders placed by each reseller throughout the day. There are hundreds of active reseller users present in the system.
How should a Consultant recommend that ABC Telecom integrate Communications Cloud with their assurance platform?
Answer: D
Explanation:
ABC Telecom requires that assets be synchronized to their assurance platform immediately after fulfillment, and they operate in a high-volume wholesale environment (5,000+ orders per reseller/day and hundreds of concurrent users). Salesforce recommends event-driven, near-real-time integration for high-scale fulfillment notifications.
Platform Events are Salesforce's native, scalable publish/subscribe mechanism designed for high throughput and low latency. When an order completes fulfillment, Communications Cloud can publish an event that external systems subscribe to. The assurance platform can then call the GetAsset API to retrieve the exact asset structure needed for assurance workflows.
This pattern is explicitly recommended in Salesforce high-throughput integration architectures because it:
Eliminates polling
Handles large transaction volume
Provides near-real-time sync
Decouples fulfillment from assurance systems
Scales horizontally across resellers
Option A (using OM orchestration) is synchronous and not optimal for high throughput.
Option B (on-demand REST pull) causes latency and excessive polling.
Option C (Bulk API) is batch-oriented, not real-time, and unsuitable for near-immediate updates.
NEW QUESTION # 24
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