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| Section | Weight | Objectives |
|---|---|---|
| Visit Planning | 23% | - Territory Management - Visit Planning Process - Visit Plan and Visit Plan Targets - Visit Schedule and Frequency |
| Visit Execution | 23% | - Inventory Check and Product Listing - Order Capture and Order Submission - Visit Execution Process - Promotion Check and Promotion Details - Photo Capture and Survey - Visit Tasks and Task Types |
| Admin and Configuration | 12% | - User Setup and Permissions - Consumer Goods Cloud Data Model - Mobile Configuration - Reports and Dashboards |
| Store Execution | 15% | - Assortment Monitoring - Planogram Compliance - Store Execution Process - Store Survey and Feedback |
| Store Execution Configuration | 12% | - Configuration of Assortment Monitoring - Configuration of Store Execution Process - Configuration of Planogram Compliance - Configuration of Store Survey and Feedback |
| Visit Planning and Execution Configuration | 15% | - Configuration of Visit Tasks and Task Types - Configuration of Photo Capture and Survey - Configuration of Inventory Checks and Product Listings - Configuration of Promotion Checks and Promotion Details - Configuration of Order Capture and Order Submission - Configuration of Visit Plans and Visit Plan Targets |
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NEW QUESTION # 85
Which object is the promotion object associated to?
Answer:
Explanation:
Promotion Channel
Explanation:
The Promotion Channel object provides the association between a Promotion and the business entity or retail destination to which that promotion applies.
A Promotion record defines the commercial activity itself, including the offer or merchandising initiative.
Salesforce then uses related records to establish the context of that promotion. Promotion Products identify individual products included in the promotion, while Promotion Product Categories establish category-level participation. Promotion Channel determines where the promotion is applicable.
Salesforce allows administrators to associate a Promotion Channel with a Retail Store, Retail Store Group, or Account. The administrator opens the relevant Promotion and adds the required retail destination through the Promotion Channel related list. An optional In-Store Location can also be specified when the promotional activity applies to a particular physical location inside the outlet-for example, a checkout counter or endcap.
This separation provides a flexible many-to-many structure: one promotion can apply to multiple retail destinations, and a store can participate in multiple promotions. During Visit Execution, Salesforce can then identify the promotions applicable to the store and expose them through Promotion Check activities.
Study Guide Topics:Data Setup - > Promotion - > Promotion Channel - > Retail Store - > Retail Store Group -
> Account
NEW QUESTION # 86
A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor's product, which makes their products look almost identical. When using Einstein, the competitor's product was marked incorrectly as the rep's product. What should the rep do to prevent this from happening in the future?
Answer: A
Explanation:
To prevent Einstein from marking the competitor's product incorrectly as their own product when measuring their share-of-shelf, the field rep should edit product tags. Product tags are labels that identify and count products in an image using Einstein Vision. Einstein Vision is a feature that uses artificial intelligence to detect and count objects in an image. By editing product tags, the field rep can correct any errors or inaccuracies in the object detection process and ensure that their own products and their competitor's products are tagged correctly. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 24.
NEW QUESTION # 87
GreenTech, a Consumer Goods company wants to sell new products in a particular retail store. Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location?
Answer: D
Explanation:
The Whitespace Analysis dashboard is specifically designed to identify opportunities to introduce additional products or product categories into stores. It analyzes sales information across products, categories, and retail locations to expose areas where a store has unused sales potential.
Salesforce describes whitespace as an opportunity where a product or category that performs successfully elsewhere is not currently generating sales in a particular store. The dashboard allows sales managers to evaluate revenue and quantity patterns, identify top-performing products, compare performance across stores, and determine where introducing a product could increase revenue. This makes it directly applicable to GreenTech ' s requirement to determine which new products may be suitable for a particular retail location.
The dashboard can answer questions such as which stores have the potential to sell top-selling products and whether a product or category can be introduced into additional stores. It also provides product-performance trends so the sales manager can evaluate whether a candidate product has demonstrated sufficiently strong performance elsewhere before expanding distribution.
Therefore, Whitespace Analysis provides the cross-selling and assortment-expansion insight needed for this scenario.
Study Guide Topics:Analytics - > CRM Analytics - > Whitespace Analysis - > Product Opportunities - > Store Sales Potential
NEW QUESTION # 88
ABC Cloud is considering implementing Communications Cloud and Industries Order Management (OM) to integrate with its new network provisioning platform. The network provisioning system orchestrates activation with low-level network elements and transmits different milestones to different upstream systems including Communications Cloud. Industries OM should react on certain milestones and progress its order to the next stages.
What should a Consultant consider when designing orchestration flows for these requirements?
Answer: D
Explanation:
Industries Order Management should only react to relevant provisioning milestones. Sending every network event overwhelms the platform and wastes governor limits. Therefore:
The middleware/integration layer filters milestones.
Only relevant milestones trigger Push Event Orchestration Items inside OM.
OM receives the filtered event and progresses the order.
This is the recommended, scalable pattern.
Why others are incorrect:
B is wrong: irrelevant milestones still impact limits.
C sending all milestones is inefficient and unnecessary.
D letting an Integration Procedure manipulate order status is not how OM is triggered.
NEW QUESTION # 89
Universal Containers has a requirement to establish dependencies between independent commercial products, such as ensuring that the 'Roaming Service' cannot be activated without first activating the 'Voice Service.' The provisioning system insists on receiving a single request for the activation of both products.
Which approach should the consultant recommend to ensure seamless integration and streamlined operations while addressing these business requirements?
Answer: A
Explanation:
Salesforce Communications Cloud supports product dependencies through Relies-On Relationships. These relationships enforce commercial dependencies (e.g., Roaming requires Voice Service) and guide technical decomposition so that dependent products are fulfilled together.
To satisfy the requirement that the provisioning system receive a single activation request for both Voice Service and Roaming, the dependency must be modeled using:
โ Relies-On Relationship
This ensures the commercial cart enforces prerequisite activation rules-Roaming cannot be purchased or activated without Voice Service.
โ Decomposition Scope = Order Item
When decomposition scope is set to Order-Item for the technical product relationship, both commercial products decompose into a single technical activation request for fulfillment. This is the exact Salesforce-recommended pattern when dependent commercial products must trigger one consolidated orchestration/activation flow.
Why other options are incorrect:
A (Scope = Account): would merge across the whole account, not just the order.
C (Scope = Relies-On): no such decomposition scope exists; invalid choice.
D (Bundle Product + Multilevel Decomposition): bundling is not required, and it changes the commercial product structure unnecessarily.
NEW QUESTION # 90
......
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