Free PDF Microsoft - MS-721 - Authoritative Questions Collaboration Communications Systems Engineer Exam

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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams Phone30-35%- Configure phone numbers and connectivity
  • 1. Configure Direct Routing and Operator Connect
  • 2. Assign and manage numbers
- Configure call routing and policies
  • 1. Configure voice routing policies
  • 2. Manage call queues and auto attendants
- Manage emergency calling and compliance
  • 1. Manage call recording and compliance
  • 2. Configure emergency locations and routing
Topic 2: Configure and manage Teams Rooms and devices20-25%- Manage endpoints and peripherals
  • 1. Configure IP phones, headsets, and cameras
  • 2. Manage device profiles and policies
- Deploy and manage Teams Rooms
  • 1. Manage settings and updates
  • 2. Configure room systems and consoles
- Monitor and maintain device health
  • 1. Troubleshoot device and connectivity issues
  • 2. Use monitoring and management tools
Topic 3: Configure and manage Teams meetings, webinars, and town halls15-20%- Configure webinars and town halls
  • 1. Manage event production and attendee experience
  • 2. Set up event types and registration
- Configure meeting policies and settings
  • 1. Manage meeting experiences and features
  • 2. Manage meeting apps, polls, and breakout rooms
  • 3. Configure audio and video settings
- Implement Teams Premium features
  • 1. Manage custom branding and templates
  • 2. Configure advanced meeting capabilities
Topic 4: Plan and design collaboration communications systems20-25%- Plan and design Teams Phone
  • 1. Plan Teams Phone connectivity and numbering
  • 2. Plan licensing requirements
  • 3. Plan call routing and policies
  • 4. Plan emergency calling and routing
- Plan and design Teams meetings
  • 1. Plan audio conferencing
  • 2. Recommend use cases for Teams Premium and Microsoft 365 Copilot
  • 3. Plan requirements for meetings, webinars, and town halls
  • 4. Plan meeting policies and settings
- Plan and design Teams Rooms and devices
  • 1. Plan device deployment and management
  • 2. Plan management and monitoring solutions
  • 3. Plan room systems and peripherals

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q171-Q176):

NEW QUESTION # 171
Case Study 4 - Northwind Traders
Overview
Northwind Traders is a publicly traded international investment firm that has offices in San Francisco, New York, Berlin, and London.
Northwind Traders has the following departments:
- IT
- Sales
- Investment
- Management
- Investor relations
- Legal and compliance
Users in the investment department work remotely.
The IT department in the London office provides support for the users in the Berlin office.
Existing Environment. Microsoft Office 365 Environment
Northwind Traders has a Microsoft 365 subscription that contains four users named User1, User2, User3, and User4. All the users are assigned Microsoft 365 E5 and Microsoft Teams Premium licenses. User3 is granted call delegation permissions for User2.
The company uses Calling Plans.
The subscription contains the devices shown in the following table.

Each user has a Teams Phone device.
An auto attendant is configured for the IT department support desk at the London office. Another auto attendant is configured for the investor relations department. The resource account for each auto attendant is assigned a Teams Phone Resource Account license.
Existing Environment. Partner Organization
Northwind Traders partners with a company named Contoso, Ltd. Contoso has a Cisco Webex video conferencing solution.
Existing Environment. Problem Statements
Northwind Traders identifies the following issues:
- When external customers call Direct Inward Dial (DID) numbers assigned to former employees of the San Francisco office, the customers receive a message that the number is out of service.
Management has requested that all calls to the DID numbers of former employees be directed to the call queue of the reception area at the San Francisco office.
- The users at Northwind Traders can accept meeting invitations from the users at Contoso by using SF_Dev_1, but the Northwind Traders users cannot join the meetings from SF_Dev_1.
- Employees report that the meeting schedule displayed on LN_Dev_2 includes confidential information, which breaches Northwind Traders security policies.
Requirements. Planned Changes
Northwind Traders plans to implement the following changes:
- For the auto attendant of the London office support desk, configure a DID number that will be used for all inbound and outbound calls. The solution must ensure that individual agents do NOT require dedicated phone numbers.
- Ensure that User1 can modify the greeting of the inbound call queue for the investor relations department by using the Teams client only.
- Ensure that external customers can call User2 without User3 being notified of the incoming call.
- Open a new office in South Africa.
Requirements. Technical Requirements
Northwind Traders identifies the following technical requirements:
- Create a report that estimates the bandwidth required for the planned office in South Africa.
- Ensure that all Northwind Traders users can enable end-to-end encryption.
- Ensure that all meetings scheduled by the users in the legal and compliance department have end-to-end encryption enabled by default.
- Minimize Calling Plan costs.
- Ensure that the users in the management department can create and schedule Teams events for 950 shareholders.
- Ensure that the management department users can manually approve event registrations for the shareholder meetings.
- Ensure that the investment department users can configure their emergency location by using the Teams client.
- Ensure that the users in the IT department can only access the Microsoft Teams admin center by using Privileged Identity Management (PIM).
- Ensure that all solutions follow the principle of least privilege.
Which type of Teams event meets the technical requirements for meetings created and scheduled by the management department users?

Answer: D

Explanation:
Scenario: Technical Requirements: Ensure that the management department users can manually approve event registrations for the shareholder meetings.
A webinar is the only meeting type that supports the manual registration approval feature.
A public webinar is specifically designed for events with a structured registration process.
Organizers can review the list of people who signed up and manually approve or deny them before they receive a join link.
How to Enable Manual Approval
If you have Teams Premium, you can set this up during the webinar creation:
1. Open the event from your Teams Calendar.
2. Navigate to Registration > Configuration.
3. Toggle on Require manual approval of all event registrations.
4. Manage requests under Attendee status, where you can select names and click Approve or Reject.
Incorrect:
[Not A]
Town Halls are broadcast-style events. While they support registration, they generally do not offer the same granular manual approval workflows found in webinars.
[Not B]
Channel Meetings are for members of a specific team/channel. All members have access by default, and there is no external registration or manual approval process.
[Not C]
Controlled-content Meeting typically refers to standard meetings with high security/lobby settings (like "Only me" for "Who can bypass the lobby"). While it controls entry, it does not provide a pre- event registration approval system.
Reference:
https://www.dataprise.com/resources/blog/teams-meetings-types/


NEW QUESTION # 172
Your company has an office in Atlanta.
The company has a Microsoft Teams Phone deployment that contains a toll-free phone number.
You notice that the Atlanta office has significantly high toll-free dial-in usage for meetings.
You need to disable the toll-free number for meetings organized by users in the Atlanta office.
Which type of policy should you configure from the Microsoft Teams admin center?

Answer: A

Explanation:
Disabling toll-free numbers for specific users
1. From the Microsoft Teams admin center:
2. In the left navigation, click Users, and then select the user from the list of available users.
3. Next to Audio Conferencing, click Edit.
4. Set Include toll-free numbers in meeting requests from this user to Off.
5. Click Save.
Reference:
https://learn.microsoft.com/en-us/skypeforbusiness/audio-conferencing-in-office-365/disabling-toll-free-numbers


NEW QUESTION # 173
Case Study 2 - Contoso
Overview
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers run Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 E3 licenses.
Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1-Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the networks by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connects to a Primary Rate Interface (PRI) in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID or returns.aa@contoso.com.
Requirements
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
During the limited pilot, the media path must be optimized.
Media flow for the remote sales team users must be optimized.
All sales team users require inbound toll-free audio conferencing.
Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.
You need to validate the limited pilot has been optimized on the technical requirements.
What should you use?

Answer: A

Explanation:
https://docs.microsoft.com/en-us/microsoft-365/enterprise/assessing-network- connectivity?view=o365-worldwide


NEW QUESTION # 174
You have a Microsoft Teams Phone deployment and a Session Border Controller (SBC) named SBC1.contoso.
com.
The SBC has SIP over TLS configured to use the default Microsoft port.
You need to implement Direct Routing from the SBC to Teams Phone.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 175
You have an analog phone system.
You plan to migrate to Microsoft Teams Phone.
You need to recommend devices for common area phones that any user can use. The solution must meet the following requirements;
* Can access the Teams directory for dial by name.
* Can be administered remotely.
* Can place and pick up calls.
* Support hot desking.
* Minimize costs.
Which type of devices should you recommend?

Answer: E


NEW QUESTION # 176
......

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