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SAP C_FSM_2601 Exam Syllabus Topics:

Section	Weight	Objectives
Mobile SAP Field Service Management Application	11% - 20%	- Accept, execute, and close service calls - Features and capabilities of mobile app
Planning and Dispatching	11% - 20%	- Create, assign, and manage service calls and resources - Features of planning and dispatching module
Architecture and Administration	11% - 20%	- Company settings, permissions, and business rules configuration - Architectural components of SAP FSM
Crowd Workforce	<8%	- Concept and benefits of Crowd Service - Manage crowd workforce assignments
Analytics and Reports	<10%	- Generate and interpret reports for decision-making - Access and use reporting tools
Customer Self-Service	<8%	- Service request creation and execution - Self-service portal and process flow
Master Data Management	<10%	- Create, maintain, and integrate master data - Components and data model of MDM
Smartforms	8% - 12%	- Features and use cases of Smartforms - Create and manage Smartform templates
Integrations	<8%	- End-to-end integration scenarios - Integration with SAP and third-party systems

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SAP Certified - SAP Field Service Management Sample Questions (Q60-Q65):

NEW QUESTION # 60
Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.

A. Appointment Booking API
B. Mobile API
C. Service API
D. Data API
E. Query API

Answer: A,C,D,E

NEW QUESTION # 61
What are the characteristics of a system with a clean core? (Choose the correct features) There are three correct answers.

A. Maintainability
B. Complexities
C. High dependency on customizations
D. Scalability
E. Minimalism

Answer: A,D,E

NEW QUESTION # 62
How does Joule integrate with SAP Cloud ALM? (Choose all that apply)
There are three correct answers.

A. By delivering smart notifications and checks
B. By enhancing marketing campaigns
C. By providing generative AI-driven insights
D. By automating task prioritization

Answer: A,C,D

NEW QUESTION # 63
What does the Transformation Preparation Service aim to bridge?
Choose the correct answer.

A. IT and HR integration
B. Vision and execution
C. Customer satisfaction levels
D. Marketing and sales process

Answer: B

NEW QUESTION # 64
Which of the following is not a crowd role?
Choose the correct answer.

A. Crowd Owner
B. Service Customer
C. Partner Admin/Manager
D. Partner Technician

Answer: B

NEW QUESTION # 65
......

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