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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Deploy | 5% | - Pre-deployment validation and preparation - Manage mobile and user experience - Post-deployment monitoring and optimization |
| Topic 2: Implement | 42% | - Set up care programs, patient management and workflows - Configure applications and OmniStudio components - Customize features for specific use cases - Installation and configuration of Health Cloud |
| Topic 3: Discovery | 11% | - Gather functional and technical requirements - Define required capabilities and use cases - Identify customer personas and stakeholders |
| Topic 4: Design | 42% | - Integration and data migration strategy - Solution design using best practices - Healthcare data modeling - Security, compliance and data access design - Define success metrics and reporting |
>> Health-Cloud-Accredited-Professional Real Questions <<
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NEW QUESTION # 103
Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team Is reporting differences between current Identity Verification business processes and what was built in Health Cloud.
The call center manager has requested the following changes:
* Birth Date be available in results and as an optional verifier, but no longer required for verification purposes
* Add 'Bloomington ID', a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?
Answer: B
Explanation:
Step 1: Requirement Analysis
* Birth Dateshould be a result field and an optional verifier (not required).
* Bloomington ID(a custom field) should appear in search results and be a required verifier.
Step 2: Salesforce Health Cloud Identity Verification Process Configuration TheIdentity Verification Process Fieldobject in Health Cloud determines which fields are used for search results, required verification, or optional verification during the identity verification process.
You can add multiple records for a field with different purposes (e.g., one as Result Field and another as Required/Optional Verifier).
Extract:
"You can add or modify Identity Verification Process Field records to control which fields are shown as search results, required verifiers, or optional verifiers. For example, to make a field a required verifier, set Field Type to 'Required Verifier'. To make a field show in results, set Field Type to 'Result Field'. You can have more than one record for the same field with different Field Types." Administer Health Cloud - Identity Verification Process Step 3: Actions Needed
* For Bloomington ID:
* Add a record with Field Type = Result Field (to display in search results)
* Add another record with Field Type = Required Verifier (to make it a required field for verification)
* For Birth Date:
* Update the current record so that Field Type is changed from Required Verifier to Optional Verifier (to make it not required but still usable as a verifier)
* Ensure there is a record with Field Type = Result Field if Birth Date should show in the results Step 4: Review of Options
* A:Incorrect; it says to delete the Birth Date Required Verifier instead of changing it to optional.
* B:Not the right object/method; doesn't mention the correct object (Identity Verification Process Field).
* C:Correct; matches the best practices and object structure in Health Cloud.
* D:Incomplete; does not cover all configuration requirements.
Verified Answer:
C). Add two new Identity Verification Process Field records for 'Bloomington one with Field Type set to Result Field and one with Field Type set to Required Verifier. Change the Birth Date record with Field Type value Required Verifier to Optional Verifier.
References:
Health Cloud Identity Verification Process Setup
NEW QUESTION # 104
A provider would like to create Salesforce reports to analyze patient outcomes and patient referrals.
Which three steps should a consultant recommend as part of the reporting setup to ensure the provider can view this report appropriately?
Answer: B,D,E
Explanation:
To create Salesforce reports to analyze patient outcomes and patient referrals, a consultant should recommend the following steps:
Create custom report types for clinical objects, such as Condition, Medication, or Encounter, to access the data stored in Health Cloud's clinical data model1.
Assign appropriate permissions to internal users, such as the Health Cloud Analytics permission set, to enable them to view and create reports and dashboards2.
Adjust template care management reports and dashboards, such as Patient Outcomes or Patient Referrals, to customize them for the customer's specific needs34. Enabling the enhanced Analytics for Healthcare setting or leveraging the Patient Referral Management unmanaged package are not required steps for this requirement.
NEW QUESTION # 105
A health plan provider would like to manage prior authorizations with predefined approval criteri a. Which three features in Health Cloud should a consultant recommend in this case?
Answer: A,B,C
Explanation:
The three features in Health Cloud that the consultant should recommend to the health plan provider are Business Rules Engine, Utilization Management data model, and Out-of-the-box Process libraries. These features enable the provider to manage prior authorizations with predefined approval criteria, store and track care requests, and leverage best practices and templates for common scenarios .
NEW QUESTION # 106
Bloomington Caregivers is currently in the process of updating its systems as part of a corporate-wide digital transformation initiative. Which two considerations should a consultant include when configuring security, sharing, and visibility rules in Health Cloud to meet a healthcare organization's needs?
Choose 2 answers
Answer: A,C
NEW QUESTION # 107
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?
Answer: A
Explanation:
To implement Home Health scheduling with Health Cloud, a consultant should assign Healthcare Visit Manager permission set license to users who need to schedule visits. This permission set license grants users access to objects and fields related to home health visits, such as Service Appointment, Service Resource, Service Territory, Service Report Template, etc7. This permission set license also enables users to use Salesforce Scheduler for Health Cloud feature, which allows users to schedule home health visits based on various criteria, such as availability, location, skills, etc8. Field Dispatch Scheduler, Manage Home Health, or Execute Health Scheduling are not permission set licenses that can fulfill this scenario.
NEW QUESTION # 108
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