220-1202 Training Kit | 220-1202 Valid Dumps Pdf

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Operational Procedures22%- Professionalism and communication
  • 1. Customer service best practices
    • 2. Documentation procedures
      - Safety and environmental procedures
      • 1. E-waste handling
        • 2. Safety and compliance
          Software Troubleshooting22%- Common OS issues
          • 1. Application crashes and errors
            • 2. Boot issues and recovery
              - Device and application troubleshooting
              • 1. Performance optimization
                • 2. Peripheral issues
                  Operating Systems31%- Other operating systems
                  • 1. macOS basics
                    • 2. Linux fundamentals
                      - Windows OS installation, configuration, and management
                      • 1. Command-line tools (basic administration)
                        • 2. Windows tools and utilities
                          Security25%- Security practices
                          • 1. Authentication and access control
                            • 2. Wireless security and encryption
                              - Threats and vulnerabilities
                              • 1. Social engineering attacks
                                • 2. Malware types

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                                  CompTIA A+ Certification Exam: Core 2 Sample Questions (Q112-Q117):

                                  NEW QUESTION # 112
                                  Which of the following are package managers used in Linux-based client/desktop systems?
                                  (Choose two.)

                                  Answer: B,D

                                  Explanation:
                                  APT and YUM are Linux package managers used to install, update, remove, and manage software packages and their dependencies.


                                  NEW QUESTION # 113
                                  Recently, the number of users sharing smartphone passcodes has increased. The management team wants a technician to deploy a more secure screen lock method. Which of the following technologies should the technician use?

                                  Answer: C

                                  Explanation:
                                  Facial recognition leverages biometric characteristics unique to each user, offering stronger security than shared passcodes or easily observed pattern locks. It ensures that only the enrolled individual can unlock the device, reducing the risk of unauthorized access from shared codes.


                                  NEW QUESTION # 114
                                  A customer asks a help desk technician for help in selecting new computers. The customer would like to avoid expensive licensing fees but would like all files to be kept locally. Which of the following operating systems should the technician recommend?

                                  Answer: C

                                  Explanation:
                                  Linux provides a full-featured OS without expensive licensing fees and allows all files to be stored locally, meeting the customer's requirements.


                                  NEW QUESTION # 115
                                  Company employees do not have assigned workspaces and regularly work at different computers and physical locations. Which of the following should the company implement to maintain data security and minimize the amount of user data that needs to be transferred?

                                  Answer: C

                                  Explanation:
                                  The correct answer is D. Roaming profiles, because roaming profiles allow users to log in to any domain- joined workstation and automatically access their personal settings, documents, and configuration without storing data locally on each machine. This is ideal for environments with hot-desking or shared workstations.
                                  According to the Quentin Docter - CompTIA A+ Complete Study Guide, roaming profiles store user data centrally on a server rather than on individual computers. When a user logs in, their profile is loaded; when they log out, changes are saved back to the server. This minimizes data duplication and reduces the risk of data being left behind on shared systems.
                                  The Travis Everett & Andrew Hutz - All-in-One Exam Guide emphasizes that roaming profiles improve security by preventing sensitive user data from being permanently stored on multiple endpoints. This also simplifies backup and recovery, since user data resides in a centralized location.
                                  The Mike Meyers / Mark Soper Lab Manual clarifies that portable drives introduce data loss risks, cloud email only addresses messaging data, and certificate storage does not manage user profiles or documents.
                                  Because the goal is to maintain data security while allowing mobility and minimizing data transfer, roaming profiles are the most appropriate solution, making D the correct answer.


                                  NEW QUESTION # 116
                                  After several workstations received OS updates, users report that their network speeds have dropped. A technician verifies that the network speeds on other workstations are fine. Which of the following would most likely solve the issue on the updated workstations?

                                  Answer: B

                                  Explanation:
                                  The issue began after OS updates and affects only specific workstations, indicating a likely driver- related problem. Rolling back to the previous network driver can restore proper performance if the updated driver introduced compatibility or performance issues.


                                  NEW QUESTION # 117
                                  ......

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