Valid ITIL 4 Foundation test answers, valid ITILFND_V4 exam dumps

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The ITIL 4 Foundation Exam consists of 40 multiple-choice questions, which must be completed within 60 minutes. To pass the exam, candidates must score at least 65% (26 out of 40 questions) on the exam. ITILFND_V4 Exam is available in several languages, including English, French, German, Spanish, Portuguese, Japanese, and Chinese. It can be taken online or at an accredited testing center. Successful candidates will receive the ITIL 4 Foundation certification, which is globally recognized as a standard for IT service management.

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The ITILFND_V4 certification exam is a 60-minute exam that consists of 40 multiple-choice questions. ITILFND_V4 exam covers the key concepts and principles of the ITIL 4 framework, including the four dimensions of service management, the service value system, and the ITIL 4 service management practices. ITILFND_V4 Exam is administered by EXIN, a leading provider of IT certification exams, and passing the exam requires a minimum score of 65%.

EXIN ITIL 4 Foundation Sample Questions (Q244-Q249):

NEW QUESTION # 244
Which practice would help a user gain access to an application that they need to use?

A. Service level management
B. Service configuration management
C. Change enablement
D. Service request management

Answer: D

NEW QUESTION # 245
Which statement about the known error database (KEDB) is CORRECT?

A. It is a part of the configuration management database (CMDB) and contains workarounds
B. It is maintained by the service desk and updated with the details of each new incident
C. It is maintained by problem management and is used by the service desk to help resolve incidents
D. It is maintained by incident management and contains solutions to be implemented by problem management

Answer: C

NEW QUESTION # 246
What is the primary focus of business capacity management?

A. Management, control and prediction of the end-to-end performance and capacity of the live, operational IT services
B. Management, control and prediction of the performance, utilization and capacity of individual elements of IT technology
C. Review of all capacity supplier agreements and underpinning contracts with supplier management
D. Future business requirements for IT services are quantified, designed, planned and implemented in a timely fashion

Answer: D

NEW QUESTION # 247
Which activity is NOT recommended by the 'start where you are' guiding principle?

A. Involving people who are not familiar with a service when observing and assessing its activities
B. Using source data to avoid any unintentional data distortion round in reports
C. Discarding existing processes before assessing their usefulness
D. Applying risk management when considering to introduce new processes

Answer: C

NEW QUESTION # 248
Which service level metrics are BEST for measuring user experience?

A. Metrics linked to defined outcomes
B. Operational metrics
C. Single system-based metrics
D. Metrics for the percentage of uptime of a service

Answer: A

NEW QUESTION # 249
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