Managing-Human-Capital Demotesten - Managing-Human-Capital Zertifikatsfragen

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WGU Managing-Human-Capital Exam Syllabus Topics:

Section	Objectives
Topic 1: Employee Relations and Labor Law
Topic 2: Workforce Planning and Talent Acquisition
Topic 3: Employee Training and Development
Topic 4: Compensation and Benefits
Topic 5: Diversity, Equity, and Inclusion in the Workplace
Topic 6: Human Resource Metrics and Analytics
Topic 7: Performance Management
Topic 8: Strategic Human Resource Management

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Echte und neueste Managing-Human-Capital Fragen und Antworten der WGU Managing-Human-Capital Zertifizierungsprüfung

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WGU Managing Human Capital C202 Managing-Human-Capital Prüfungsfragen mit Lösungen (Q28-Q33):

28. Frage
Within how many hours must an employer notify the Occupational Safety and Health Administration (OSHA) when a workplace fatality occurs or three or more employees are hospitalized?

A. 0
B. 1
C. 2
D. 3

Antwort: B

Begründung:
According toHuman Resource Management, 16th Editionby Gary Dessler, employers are legally required to report serious workplace incidents to the Occupational Safety and Health Administration (OSHA) within a specified time frame. OSHA regulations mandate that an employer must notify OSHAwithin 8 hoursof a workplace fatality or whenthree or more employees are hospitalizedas a result of a work-related incident.
This reporting requirement is part of OSHA's broader mission to ensure safe and healthy working conditions by allowing the agency to investigate severe incidents promptly. Timely reporting enables OSHA to assess hazards, enforce safety standards, and prevent similar incidents in the future. Failure to comply with these reporting requirements can result in significant penalties and legal consequences for employers.
Dessler emphasizes that managers must be familiar with OSHA notification rules as part of their responsibility for employee safety and health. Immediate reporting reflects an organization's commitment to legal compliance and reinforces the importance of maintaining a safe workplace. Therefore, the correct answer is8 hours.
Source:
Gary Dessler,Human Resource Management, 16th Edition, Chapter on Employee Safety and Health

29. Frage
Which scenario illustrates how a human resources (HR) department serves as an internal consultant for managers?

A. A manager wants to address repeated employee tardiness and gets advice from the HR department about protocol before addressing the situation.
B. A manager informs the HR department that an employee has been late numerous times, and the HR department tells the manager to refer to the organization's policy.
C. An HR department conducts background checks on newly hired employees before they report for their first day with their manager.
D. An HR department selects applicants who will receive job offers without seeking a manager's approval.

Antwort: A

Begründung:
In this scenario, the HR department acts as an internal consultant by providing expert advice and guidance to the manager on handling a specific employee issue-repeated tardiness. The HR department helps the manager understand the appropriate protocol, ensuring that the manager's actions are consistent with company policies and legal requirements. This consultative role supports managers in making informed decisions and effectively addressing workplace challenges.
"Human Resource Management" by Gary Dessler
Society for Human Resource Management (SHRM) resources on HR as an internal consultant

30. Frage
What describes a bona fide occupational qualification under Title VII of the Civil Rights Act of 1964?

A. A quota for workforce diversity in government agencies and large organizations
B. An exemption from performing essential job functions for people with specific traits
C. A provision that makes retaliation against whistleblowers illegal
D. A characteristic that is essential to the successful performance of a relevant job function

Antwort: D

Begründung:
A bona fide occupational qualification (BFOQ) under Title VII of the Civil Rights Act of 1964 allows employers to hire employees based on characteristics typically prohibited under the act, such as religion, sex, or national origin, if these characteristics are reasonably necessary to the normal operation of a particular business. This means the characteristic must be essential to the performance of the job. For example, hiring a female actor for a female role is considered a BFOQ.
References:
* Title VII of the Civil Rights Act of 1964, U.S. Equal Employment Opportunity Commission (EEOC) website

31. Frage
What can encourage desired behaviors from employees when implementing organizational action plans by providing key details on how well the employees are fulfilling their job duties?

A. Performance metrics
B. Internal financial sheets
C. Job analyses
D. Job statements

Antwort: A

Begründung:
Performance metrics are quantitative measures used to assess how well employees are fulfilling their job duties. They provide specific details on various aspects of job performance, such as productivity, quality, efficiency, and adherence to deadlines. By tracking these metrics, managers can identify areas where employees excel and where they may need additional support or training. Performance metrics help in setting clear expectations, providing feedback, and aligning employee performance with organizational goals. They are essential for implementing organizational action plans as they ensure that employees' behaviors and outcomes are aligned with the desired objectives.
References
* Kaplan, R. S., & Norton, D. P. (1996). "The Balanced Scorecard: Translating Strategy into Action." Harvard Business Review Press.
* Armstrong, M. (2021). "Armstrong's Handbook of Performance Management: An Evidence-Based Guide to Delivering High Performance." Kogan Page.

32. Frage
Which scenario is an example of inclusion?

A. The majority of a department works well together, but opinions and requests are ignored by some.
B. A manager of a department works on a project independently.
C. A department works together on a project, and ideas are freely shared.
D. A manager picks 2 of 10 employees to work on a project.

Antwort: C

Begründung:
Inclusion in the workplace refers to creating an environment where all employees feel valued, respected, and have equal access to opportunities and resources. An inclusive scenario is one where team members collaborate, and everyone's ideas and contributions are considered. This encourages a sense of belonging and leverages the diverse perspectives of the entire team, leading to enhanced innovation and team performance.
The given example demonstrates this by showing a department where collaboration and open sharing of ideas are practiced.
References:
Roberson, Q. M. (2006).Disentangling the meanings of diversity and inclusion in organizations. Group & Organization Management.
Dessler, G. (2020).Human Resource Management. Pearson.

33. Frage
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