ITIL-4-Specialist-High-velocity-IT Discount, ITIL-4-Specialist-High-velocity-IT Exam Collection Pdf

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Section	Weight	Objectives
Resilient Operations	10%	- Service continuity and infrastructure management - Availability, capacity, and performance management - Monitoring, incident, and problem management
Digital Product Lifecycle and ITIL Operating Model	20%	- Digital product lifecycle integration - Four dimensions of service management - ITIL service value system and service value chain
Fundamental Principles and Concepts	15%	- Design thinking, complexity thinking, and service-dominant logic - ITIL guiding principles - Lean, Agile, DevOps, and continuous improvement
Valuable Investments	15%	- Strategic alignment and innovation - Portfolio management and investment prioritization
Fast Development and Delivery	15%	- Software development and testing practices - Automation and cloud technologies - Architecture management and business analysis
Co-created Value and Assured Conformance	5%	- Relationship management and service design - Governance, risk, and compliance
Concepts of High-velocity IT	20%	- Characteristics and objectives of high-velocity IT - Digital products and digital technology - Digital transformation and IT transformation

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Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q23-Q28):

NEW QUESTION # 23
Which statement BEST describes the role of IT staff in risk management?

A. When IT services fail because of unidentified risk, responsible staff must be held accountable
B. IT staff have a perspective of potential risks in their work, and are responsible for contributing to the effective management of risks
C. IT staff cannot be relied on to objectively identify potential risks in their work
D. IT risk management is a specialized skill and should be performed only by specially trained staff

Answer: B

NEW QUESTION # 24
Governance is a core component of the service value system.
How does governance support high-velocity IT?

A. It defines the influence of political and economic factors on the organization
B. It offers a pattern for scientific thinking and routines for practice
C. It represents the types of resources used by the organization
D. It directs the organizational entity responsible for digital technology

Answer: D

NEW QUESTION # 25
A customer is retiring a service and has terminated the contract for the service with the service provider. The service provider will continue to deliver other services to the customer. Which activity should the service provider include in the plans to offboard the service?

A. Identifying and making requests for outstanding payments for the service
B. Conducting an exit interview with the customer to gather feedback
C. Ensuring all customer data is deleted immediately
D. Disabling access to all services for the customer

Answer: A

NEW QUESTION # 26
An organization is undergoing a digital transformation and is conducting a strategic analysis of its customers' needs. The organization uses agile methods to manage its digital products and a more traditional waterfall approach to manage its legacy systems. The organization is also considering introducing new products and services.Which is the BEST way for this organization to undertake this analysis?

Answer:

Explanation:
Develop models that help analysts perform tasks that are appropriate for a given context

NEW QUESTION # 27
Resource constraints have slowed an organization's efforts to expand into new markets.
Which practice would recommend eliminating products and services that are not enabling value, so that the required resources can be made available?

A. Portfolio management
B. Change enablement
C. Risk management
D. Service level management

Answer: A

NEW QUESTION # 28
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