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| Section | Weight | Objectives |
|---|---|---|
| Revenue Cloud Implementation Management | 29% | - Manage build, test, deployment and support phases - Lead scoping sessions and capture business requirements - Document solution design and implementation roadmap |
| New Release Capabilities | 3% | - Implement solutions aligned with current available capabilities - Understand impacts of new features on existing designs |
| Revenue Cloud Technical Design | 68% | - Analyze legacy data impact and migration considerations - Identify and assess project risks and mitigation strategies - Evaluate when customization is appropriate versus standard functionality - Design CPQ and Billing solutions aligned with managed package capabilities |
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NEW QUESTION # 36
One of the automations implemented was to set every new quote created as "primary "atthe time of creation in order to save clicks.users immediately began to report errors whentrying to create in the production environment for the first time.what could have causedthis issue?
Answer: B
NEW QUESTION # 37
During user acceptance testing (UAT) a tester submitsan incident because the invoicetotal did not match the expected results. Which 3 types of information should be includedin the description of the incident and a quick resolution?
Answer: B,C,D
Explanation:
During User Acceptance Testing (UAT), when an incident is submitted due to a discrepancy in the invoice total, the following information should be included in the description of the incident for aquick resolution:
BQuote number, order number, or invoice number: This information is crucial as it helps identify the specific transaction that has caused the issue1.
D: Steps to reproduce the issue: Providing a clear and detailed step-by-step process to reproduce the issue is essential. This allows the team to understand the exact scenario under which the issue occurs, making it easier to diagnose and resolve1.
E: Expected results: Clearly stating what the expected results should be provides a benchmark against which the actual results can be compared. This helps in understanding the deviation and the impact of the issue1.
References
Learn About User Acceptance Testing Unit | Salesforce Trailhead
User Acceptance Testing Strategies for Large Data Volume Scenarios | Salesforce Education Resolve an Incident - Salesforce Steps to Implement IncidentManagement in Your Salesforce Org
NEW QUESTION # 38
Universal Containers has recently implemented and released CPQ to users in their production environment. After an extensive testing Cycle in a sandboxed environment.
One of the automations implemented was to set every new quote created as "primary" at the time of creation in order to save clicks. Users immediately began to report errors when trying to create quotes in the production environment for the first time. What could have caused this issue?
Answer: C
Explanation:
According to the Salesforce Revenue Cloud CPQ documentation, users need to have the Create, Read, Edit, and Delete permissions on the Quote object in order to create and manage quotes. If users do not have the proper access to the Quote object, they will encounter errors when trying to create quotes, even if the quotes are set as primary by default. This is because the primary quote field is a lookup field that references the Quote object, and users need to have access to the referenced object in order to populate the lookup field. Therefore, the most likely cause of the issue is that the users did not have the proper access to the Quote object in the production environment, and this was not detected in the sandbox environment because the users had different permissions or profiles there. Reference:
https://help.salesforce.com/s/articleView?id=000316738&language=en_US&type=1
https://help.salesforce.com/s/articleView?id=000381216&language=no&type=1 In Salesforce CPQ, ensuring that users have the proper access to the Quote object is crucial for the smooth creation and management of quotes. The issue reported by users in the production environment, where errors occurred upon trying to create quotes for the first time, likely stemmed from insufficient permissions on the Quote object. In CPQ, setting a new quote as "primary" at the time of creation is a common practice to streamline the quoting process. However, if users lack the necessary permissions on the Quote object, they would encounter errors when attempting to create or modify quotes. It's important to note that in Salesforce CPQ, orders must be created from a primary quote, and once an order is created from a primary quote, the quote cannot be edited. This indicates that the underlying issue is related to access permissions on the Quote object, rather than post-installation scripts, access to the Opportunity Product object, or access to the Quote Line object.
NEW QUESTION # 39
What are the 3 common CPQ design mistakes to avoidwhile implementing CPQ for yourcustomer?
Answer: B,C,E
Explanation:
The three common CPQ design mistakes to avoid while implementing CPQ for your customer are:
A: Using price book entries to handle attribute based variations instead of lookup price rules: Price book entries are not designed to handle attribute-based variations. Instead, lookup price rules should be used. These rules allow you to adjust pricing based on specific product attributes, providing more flexibility and accuracy1.
C: Creating process builders and flows to pass data between fields instead of using twin field mapping:
Process builders and flows can be complex and difficult to maintain. Instead, twin field mapping should be used. This feature allows you to map fields between objects, ensuring data consistency and reducing the need for custom code1.
D: Writing customizations for product selection or validation instead of using option constraints, product rules, and bundles: Customizations can be time-consuming and costly to implement and maintain. Instead, Salesforce CPQ provides built-in features like option constraints, product rules, and bundles that can handle product selection and validation. These features are designed to enforce business rules and ensure that only valid product combinations are selected1.
References:
https://inspireplanner.com/blog/5-common-salesforce-cpq-implementation-challenges-and-how-to-avoid-them/
NEW QUESTION # 40
Which three customer teams should be invited to participate in scoping a Revenue Cloud project?
Answer: A,B,C
NEW QUESTION # 41
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