Peoplecert Vce ITIL-4-Specialist-High-velocity-IT Exam: ITIL 4 Specialist: High-velocity IT Exam - TorrentVCE Help you Pass

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:	PeopleCert / AXELOS
Exam Name:	ITIL® 4 Specialist: High-velocity IT Exam
Exam Number:	ITIL-4-Specialist-High-velocity-IT
Available Languages:	English, Japanese, French, Portuguese (Brazil), Chinese, Italian, German, Polish
Exam Duration:	90 (113 for non-native English speakers)
Related Certifications:	ITIL 4 Managing Professional ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Foundation ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Strategist: Direct, Plan and Improve ITIL 4 Specialist: High Velocity IT
Exam Price:	$350 - $450 USD
Exam Format:	Multiple Choice, Closed Book
Passing Score:	70% (28 out of 40)
Real Exam Qty:	40
Certificate Validity Period:	3 years
Recommended Training:	PeopleCert Official eLearning
Exam Registration:	PeopleCert Official Registration
Sample Questions:	Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:	Online proctored / Onsite, Closed book
Pre Condition:	ITIL 4 Foundation or ITIL v3 certification; completion of accredited training or official e-learning required
Official Syllabus URL:	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 2	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 3	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 4	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 5	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q13-Q18):

NEW QUESTION # 13
An organization's customers have historically been satisfied with the functionality and performance of its services. Recently, however, the organization is getting complaints about both the performance of the services and areas, such as sales and customer support. How can the organization BEST collect the information needed to address these complaints?

Answer:

Explanation:
Gather customer experience and service level metrics

NEW QUESTION # 14
Which statement about the onboarding of services is CORRECT?

A. Onboarding should be conducted after the service is operational
B. Onboarding does not require customer involvement
C. The onboarding should be planned during the design of the service
D. The onboarding process is optional for new services

Answer: C

NEW QUESTION # 15
Which statement about the reporting of service outcomes and performance is CORRECT?
Which statement about the reporting of service outcomes and performance is CORRECT?

A. IT component scorecards should be mapped to service provider outcomes
B. Return on investment (ROI) should be mapped to customer outcomes
C. Service performance metrics should be mapped to customer outcomes
D. Customer satisfaction feedback should be mapped to service provider outcomes

Answer: C

NEW QUESTION # 16
Which dimension of service management considers governance, management, and communication?

A. Partners and suppliers
B. Information and technology
C. Value streams and processes
D. Organizations and people

Answer: D

NEW QUESTION # 17
From the perspective of the service provider, which statement about the digital product lifecycle is CORRECT?

A. It ends when a consumer decides to terminate the engagement with the provider
B. It ends when a provider decides to terminate the engagement with a consumer
C. It begins with researching and developing the offering
D. It begins when the service consumer is being onboarded

Answer: C

Explanation:
From the provider's point of view, the lifecycle starts before onboarding. It begins when the provider researches, conceives, and develops the offering. That includes understanding demand, shaping the product or service, building capabilities, and preparing it for market or use.
A begins too late, because onboarding occurs after the offering already exists. C and D describe possible termination points in specific relationships, but the key point in the question is the correct starting point from the provider perspective.
Therefore B is the correct answer.

NEW QUESTION # 18
......

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