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Scrum PSM-II Exam Syllabus Topics:

SectionObjectives
Supporting Organizational Change- Agile Transformation
  • 1. Organizational Impediments
  • 2. Change Management
- Scaling Scrum
  • 1. Multi-Team Collaboration
  • 2. Organizational Agility
Scrum Theory and Principles- Empiricism
  • 1. Inspection
  • 2. Adaptation
  • 3. Transparency
- Scrum Values
  • 1. Openness
  • 2. Commitment
  • 3. Courage
  • 4. Respect
  • 5. Focus
Scrum Master Responsibilities- Servant Leadership
  • 1. Removing Impediments
  • 2. Continuous Improvement
  • 3. Enabling Self-Management
- Serving the Scrum Team
  • 1. Facilitating Scrum Events
  • 2. Supporting Product Owners
  • 3. Coaching Developers
Developing People and Teams- Team Dynamics
  • 1. Team Coaching
  • 2. Collaboration Techniques
  • 3. Conflict Resolution
- Facilitation Skills
  • 1. Workshop Facilitation
  • 2. Decision-Making Support
Managing Products with Agility- Product Backlog Management
  • 1. Ordering and Refinement
  • 2. Value Optimization
- Stakeholder Collaboration
  • 1. Expectation Management
  • 2. Feedback Loops

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q73-Q78):

NEW QUESTION # 73
What can the Scrum Value of openness easily impact? (Choose the best answer)

Answer: F

Explanation:
The Scrum Value of openness can easily impact all of the aspects listed in the question.
Openness means that the Scrum Team and the stakeholders agree to be transparent about their work, their challenges, their learnings, and their progress. This fosters a culture of collaboration, trust, feedback, and continuous improvement. Openness also helps to ensure that the product quality meets the expectations of the customers and the stakeholders, and that the product is delivered in a timely manner. Openness also contributes to employee satisfaction, as it allows the Scrum Team members to express their opinions, share their ideas, and learn from each other.


NEW QUESTION # 74
An important aspect of Scrum are timeboxes. Select two ways in which timeboxing reinforces the creation of value.
(choose the best two answers)

Answer: C,D

Explanation:
Explanation
C: Timeboxes encourage the people who are closest to the problem to create the best possible result in the time allotted, given the current context.
This is true because timeboxes limit the amount of time that can be spent on an activity, which forces the Scrum Team to focus on the most valuable and feasible outcomes. Timeboxes also empower the Scrum Team to make decisions based on their own expertise and experience, rather than relying on external authorities or instructions12. D. Timeboxes help everyone focus on the same problem at the same time.
This is true because timeboxes create a shared sense of urgency and alignment among the Scrum Team and the stakeholders. Timeboxes also enable frequent feedback and inspection, which help the Scrum Team adapt to changing requirements and expectations12.
References: 1: What Is Timeboxing in Scrum? - Visual Paradigm 2: What Is Timeboxing in Scrum and What Are the Benefits? Scrum Alliance


NEW QUESTION # 75
Several Sprints into a project, the Product Owner tells the Scrum Master that a key stakeholder just started using the product The stakeholder is unhappy with the slow performance, a complaint that the Product Owner agreeswithAs the Scrum Master how will you move this forward?
(choose the best answer)

Answer: B

Explanation:
Explanation: As a Scrum Master, you are accountable for establishing an environment where the Scrum Team can be effective and deliver valuable products1. One of the ways to do this is by supporting the Product Owner in managing the Product Backlog and engaging with the stakeholders2. In this situation, where there is a performance issue with the product, your best option is:
Encourage the Product Owner to bring the performance concerns to the rest of the Scrum Team and work together to improve the Definition of Done. This option aligns with the principle of empiricism, which is the foundation of Scrum3. Empiricism means that you make decisions based on what is known, rather than what is assumed or predicted3. By encouraging the Product Owner to bring the performance concerns to the rest of the Scrum Team, you are helping them inspect the product Increment and adapt the Product Backlog based on transparent feedback from the stakeholder4. You are also helping them collaborate on improving the Definition of Done, which is a shared understanding of what it means for a product Increment to be complete and potentially releasable. The Definition of Done should reflect the quality standards and expectations of the stakeholders, andshould be updated as needed to ensure that the product meets their needs and delivers value.
The other options are not advisable because:
Wait to bring this up in the next Sprint Retrospective as this is the appropriate time for the Developers to re-consider the Definition of Done. This option is incorrect because it contradicts your accountability as a Scrum Master. The Sprint Retrospective is an opportunity for the Scrum Team to reflect on their performance and identify improvements for the next Sprint. However, it is not the only time for them to inspect and adapt their product and process. As a Scrum Master, you should promote continuous improvement and help the Scrum Team address any issues or impediments as soon as they arise1.
Waiting to bring this up in the next Sprint Retrospective would mean delaying feedback and action, which can lead to waste or dissatisfaction.
Bring the concern to the quality assurance members of the Scrum Team and ask them to improve how the system is tested. This option is incorrect because it goes against your role as a facilitator, who helps the participants have constructive and respectful conversations. By bringing the concern to only a subset of the Scrum Team, you are creating silos and excluding others from contributing or learning. You are also implying that quality is only their responsibility, rather than a shared accountability of the whole Scrum Team. Moreover, you are not asking them for their input or feedback, but telling them what to do, which can undermine their autonomy and motivation.
Explain to the Product Owner that it is up to the Developers to decide on acceptable performance standards as they own the Definition of Done. This option is incorrect because it contradicts your role as a coach, who helps people grow and improve their skills and behaviors. By explaining to the Product Owner that it is up to the Developers to decide on acceptable performance standards, you are dismissing their concern and creating a gap between them and the Developers. You are also ignoring their valuable perspective and input as a stakeholder representative, who has a clear vision of what value means for the product. Instead of explaining, you should be asking questions and listening actively, and facilitating a dialogue between them and the Developers.
References: 1: https://www.scrum.org/resources/what-is-a-scrum-master 2:
https://www.scrum.org/resources/blog/scrum-master-supporting-product-owner 3:
https://www.scrum.org/resources/what-is-empiricism-and-why-is-it-important-to-scrum 4:
https://www.scrum.org/resources/what-is-a-sprint-review :
https://www.scrum.org/resources/blog/definition-done :
https://www.scrum.org/resources/what-is-a-sprint-retrospective :
https://www.scrum.org/resources/blog/facilitation-scrum-masters-superpower :
https://www.scrum.org/resources/blog/quality-shared-responsibility :
https://www.scrum.org/resources/blog/coaching-scrum-masters-superpower :
https://www.scrum.org/resources/what-is-a-product-owner


NEW QUESTION # 76
Which of the following is required in Scrum?

Answer: B


NEW QUESTION # 77
A Scrum Team has been using the Daily Scrum to report Sprint progress to the Product Owner, because the Product Owner wants to track what every Developer is working on every day. What is the best thing for the Scrum Master to do? (Choose the best answer)

Answer: C

Explanation:
This is the best answer because it is consistent with the Scrum Master's accountability to educate and coach the Scrum Team and the organization on the Scrum framework and its principles. By coaching the Product Owner and the Developers on the purpose of Scrum events, the Scrum Master can help them understand that the Daily Scrum is not a status report or a performance review, but a time to inspect and adapt their progress toward the Sprint Goal. By letting them figure out how to deal with this situation, the Scrum Master can also respect and enable their self- organization and collaboration.


NEW QUESTION # 78
......

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