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| Section | Weight | Objectives |
|---|---|---|
| User and Account Management | 15% | - Resolve account access and sync issues - Secure accounts with passwords, biometrics, and recovery - Create and manage user accounts |
| Troubleshooting and Diagnostics | 15% | - Resolve startup, performance, and crash problems - Use built-in tools: Console, Activity Monitor, Diagnostics - Identify common hardware and software issues |
| Software, Apps, and Content Management | 20% | - Install, update, and troubleshoot apps - Update and restore iOS, iPadOS, and macOS - Manage media, files, and storage |
| Security and Privacy | 15% | - Implement security features: FileVault, Activation Lock, Find My - Configure privacy settings and permissions - Protect data and resolve security issues |
| Network and Connectivity | 15% | - Troubleshoot network and connectivity problems - Use AirDrop, Continuity, and Handoff features - Configure Wi-Fi, Bluetooth, and cellular connections |
| Device Setup and Configuration | 20% | - Manage settings, preferences, and profiles - Configure Apple Account and iCloud services - Set up and activate iPhone, iPad, and Mac |
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NEW QUESTION # 119
Where can you add a VPN configuration in macOS?
Answer:
Explanation:
System Settings > Network > VPN & Filters > Add VPN Configuration
NEW QUESTION # 120
How many fingerprints can you enroll on iPad Air (4th generation)?
Answer: A
Explanation:
You can enroll up to five fingerprints on iPad Air (4th generation) using Touch ID. Touch ID is a feature that allows you to securely and conveniently unlock your iPad, authorize purchases and payments, and sign in to many third-party apps. You can add multiple fingerprints (both of your thumbs and forefingers, for example) or register multiple reads of the same finger to provide even more data from a variety of angles. References:
= Apple - Support - Manuals, Set up Touch ID on iPad; iPad Air: How to set up and use Apple's new Touch ID fingerprint sensor.
NEW QUESTION # 121
Which two types of Activation Lock are available to organizations?
Answer: B,E
Explanation:
Activation Lock is a feature that prevents unauthorized use of an Apple device after it has been erased. It is enabled automatically when a user turns on Find My on their device. However, for devices that are owned or managed by an organization, there are two types of Activation Lock available: device-linked and user-linked.
Device-linked Activation Lock requires Apple School Manager, Apple Business Manager, or Apple Business Essentials and an MDM solution. It allows the MDM solution to control turning Activation Lock on and off through server-side interactions, without depending on the user's Apple ID or Find My settings. The MDM solution creates and sends a bypass code to Apple servers when it needs to lock or unlock the device. User- linked Activation Lock requires the user to have a personal Apple ID (not a Managed Apple ID) and to turn on Find My on their device. This method allows the user to lock an organization-linked device to their personal Apple ID if the MDM solution has allowed Activation Lock. The MDM solution should request and store a bypass code from the device before allowing the user to turn on Activation Lock. This bypass code can be used to turn off Activation Lock remotely with MDM, or directly on the device, if the user is unable to authenticate with their Apple ID. References:
* Activation Lock on Apple devices - Apple Support
* Activation Lock: How Apple Admins Can Manage It - Kandji
* Disable Activation Lock on Apple devices with Intune
NEW QUESTION # 122
How should you force your Mac to reinitialize a peripheral device's connection and reload any peripheral-specific drivers?
Answer: D
Explanation:
According to the Apple Device Support Reference Materials, one of the basic troubleshooting steps for peripheral devices is to unplug and reconnect the device1. This can force the Mac to reinitialize the connection and reload any device-specific drivers. Other options, such as connecting the peripheral to a USB hub, unplugging other devices on the same bus, or connecting the peripheral to another Mac, may not necessarily reinitialize the connection or reload the drivers, and may introduce other issues or complications. References: 1: Apple Device Support Reference Materials, Section 2.3.1, "Basic Troubleshooting Steps".
NEW QUESTION # 123
What can you monitor using the Activity Monitor icon in the Dock?
Answer: B
Explanation:
The Activity Monitor Dock icon can display real-time Network Usage (e.g., data sent/received) if set in View
> Dock Icon .
* Option A: Storage is in System Settings > General > Storage.
* Option B: Wi-Fi details are in Network settings.
* Option D: Hardware is in System Information.
References: Apple Support - " Use Activity Monitor " (support.apple.com/HT201464).
NEW QUESTION # 124
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