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HRCI SPHR Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Leadership and Strategy40%- HR governance and ethics
  • 1. Establish ethical guidelines and policies
  • 2. Lead organizational change initiatives
- Risk management and compliance
  • 1. Design risk mitigation strategies
  • 2. Analyze internal/external factors impacting operations
- Organizational strategy alignment
  • 1. Develop and execute HR strategic plans
  • 2. Contribute to organizational planning and vision
Topic 2: Talent Management and Development12%- Learning and development
  • 1. Evaluate training effectiveness
  • 2. Create leadership and career development programs
- Performance management
  • 1. Align goals with organizational success
  • 2. Design and evaluate performance systems
Topic 3: Workforce Planning and Talent Acquisition16%- Talent forecasting and planning
  • 1. Assess workforce needs and gaps
  • 2. Design staffing and succession strategies
- Recruitment and selection
  • 1. Develop sourcing and assessment methods
  • 2. Ensure legal compliance in hiring
Topic 4: Employee Relations and Engagement20%- Labor relations and compliance
  • 1. Manage legal and regulatory requirements
  • 2. Address workplace safety and security
- Employee experience and culture
  • 1. Design engagement and retention strategies
  • 2. Foster diversity, equity, and inclusion
Topic 5: Total Rewards12%- Benefits and recognition
  • 1. Develop benefit programs and incentives
  • 2. Manage total rewards communication
- Compensation strategy
  • 1. Ensure compliance with pay laws
  • 2. Design pay structures and philosophies

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HRCI The Professional in Human Resources (SPHR) 認定 SPHR 試験問題 (Q118-Q123):

質問 # 118
Which of the following standards requires employers to provide employees with information about physical and health hazards related to the use of chemicals in the workplace?

正解:C

解説:
Explanation/Reference:
Answer option B is correct.
Chapter: Risk Management
Objective: Risk Assessment


質問 # 119
A manager must choose someone to work over the weekend shift over a national holiday. He decides that Mary should work the weekend shift because she is from India and likely doesn't celebrate the national holiday.
This is an example of what type of discrimination?

正解:D

解説:
Section: Volume C
Explanation/Reference:
Answer option D is correct.
This is an example of disparate treatment because she's been selected to work based on her national origin.
Answer option C is incorrect. This is not an example of disparate impact, as this isn't a case of a neutral policy affecting members of a protected class.
Answer option B is incorrect. This isn't political capital affecting the manager's decision.
Answer option A is incorrect. This is an example of discrimination, as the choice was made based on Mary's national origin.
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter Four: Workforce Planning. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Federal Employment Legislation


質問 # 120
Your organization is looking for methods to improve communication between the management and the employees within the company. Which one of the following methods is best described as a small but representative sampling of employees - led in a conversation by a neutral moderator about an identified topic?

正解:A

解説:
Answer option B is correct.A focus group is often used to find an employee-driven solution
to a problem. Focus groups typically, but not always, include sampling of employees from
across the organization. Focus groups should be led by neutral moderators, rather than
members of the management.
What are focus groups?
Focus groups are directed conversations for gathering ideas, opinions about a product,
service, problem, or opportunity.
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter
Seven: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR
Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of
Knowledge.
Chapter: Employee and Labor Relations
Objective: Employee Relations


質問 # 121
You are the SPHR for your organization. There has been some issues in your company about how much authority functional managers are allowed to have over personnel decisions. Your structure currently has all decision-making authority in higher levels of the organization. Which of the following terms best describes your organizational structure?

正解:A

解説:
Section: Volume D
Explanation/Reference:
Answer option A is correct.
An organization that retains all decision-making power at higher levels only is a centralized organization.
Answer option B is incorrect. A projectized structure describes a company that uses management by projects.
This structure gives authority to project managers and all actions, jobs, and opportunities are treated as projects.
Answer option C is incorrect. A strong matrix structure describes a structure where resources are used from across the company and functional managers have decision making authority over the resources.
Answer option D is incorrect. A functional structure describes an entity where each manager is in charge of decisions, resources, and projects in their department. Each department is isolated from other entities within the company.
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Strategic Management


質問 # 122
Which of the following prohibits employers from hiring undocumented workers?

正解:C

解説:
Explanation/Reference:
Answer option A is correct.
The IRCA, or Immigration Reform and Control Act of 1986, prohibits employers from hiring undocumented workers (sometimes called illegal aliens). It is an Act of Congress which reformed United States immigration law.
Answer option D is incorrect. OSHA stands for Occupational Safety and Health Administration. OSHA is an agency of the United States Department of Labor. It was created by Congress of the United States under the Occupational Safety and Health Act, signed by President Richard M Nixon, on December 29, 1970. Its mission is to prevent work-related injuries, illnesses, and occupational fatality by issuing and enforcing standards for workplace safety and health. The agency is headed by a Deputy Assistant Secretary of Labor. OSHA issues guidelines and regulations for the safe use of a computer.
Answer option C is incorrect. The Fair Labor Standards Act (FLSA) defines a list of jobs not suitable for children between the ages of 16 and 18.
Answer option B is incorrect. Federal Employees Compensation Act (FECA) is a law that provides rules for compensation benefits to federal employees for work-related injuries or illnesses. FECA contains legal provision for giving compensation to their surviving dependents if a work-related injury or illness results in the employee's death.
Chapter: Workforce Planning and Employment
Objective: Staffing Programs


質問 # 123
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