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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation Strategies and Best Practices | 18% | - Configuration vs customization - Change management and adoption - Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize |
| Topic 2: Analytics and Reporting | 7% | - Leverage Salesforce reporting features - Reports, dashboards, and analytics for education |
| Topic 3: Solution Design | 19% | - Security, sharing, and access design - Design scalable, maintainable solutions - Account and contact models for education |
| Topic 4: Domain Expertise | 18% | - Recruitment, admissions, student experience, advancement, alumni relations - Education Cloud capabilities and use cases - Education industry processes and needs |
| Topic 5: Education Data Architecture (EDA) | 22% | - Relationships, data integrity, extending EDA - Data migration and integration considerations - EDA data model, standard and custom objects |
| Topic 6: Integration and Data Management | 16% | - Data quality, deduplication, governance - Integration methods and tools - External systems and third-party apps |
>> ED-Con-101 Testing Engine <<
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206. Frage
A college wants to create a resource for its Center of Excellence (CoE) where users can vote on suggestions and ...............................
What should a consultant create to meet the requirement?
Antwort: A
Begründung:
A Chatter group is what the consultant should create to meet the requirement of creating a resource for the CoE where users can vote on suggestions and collaborate with each other. A Chatter group is a feature that allows users to share ideas, files, polls, and events with a specific set of people. Users can also like and comment on posts, and follow topics and people in a Chatter group. A Public Group, a Success Team, and a Queue are not features that can create a resource for the CoE where users can vote on suggestions and collaborate with each other. Reference:
https://help.salesforce.com/s/articleView?id=sf.collab_groups_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/chatter_basics/chatter_basics_groups
207. Frage
The Advancement office is evaluating the capabilities of Education Cloud. The office needs to ingest, harmonize, and analyze batch data from its Education Cloud org and other systems.
Which solution should the consultant recommend?
Antwort: B
Begründung:
Data Integration and Analysis:
Data Cloud (formerly known as Salesforce Customer 360 Data Manager) is designed for ingesting, harmonizing, and analyzing data from multiple sources.
It provides a centralized platform to manage batch data from Education Cloud and other systems.
Capabilities of Data Cloud:
Data Ingestion: Ability to import data from various sources including Education Cloud, ERP systems, and other databases.
Data Harmonization: Standardizes and merges data to create a unified view.
Data Analysis: Offers tools to analyze and visualize the harmonized data for insights.
Implementation Steps:
Enable Data Cloud: Work with Salesforce support to enable Data Cloud for your org.
Configure Data Sources: Set up connections to the various data sources.
Define Data Models: Create data models to harmonize data from different systems.
Setup Data Integration: Configure data integration processes to regularly ingest and update data.
Analyze Data: Use Data Cloud's analytics tools to generate insights from the unified data.
Reference:
Salesforce Documentation: Salesforce Data Cloud
208. Frage
A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org.
What should the consultant advise?
Antwort: B
Begründung:
The consultant should advise the school district to install Work.com Command Center in their existing org, because this can help them leverage Work.com Command Center for schools in their existing org. Work.com Command Center is a solution that helps organizations manage their reopening and recovery efforts after a global pandemic. Work.com Command Center for schools is a specific configuration of Work.com Command Center that helps schools monitor student and staff wellness, attendance, and engagement. Work.com Command Center can be installed in an existing org as a managed package from the AppExchange. Work.com Command Center does not operate in a separate org, nor does it require leveraging Student Success Hub or using a third-party app from AppExchange. Reference:
https://www.salesforce.org/workdotcom/
https://www.salesforce.org/wp-content/uploads/2020/08/WorkDotCom-for-Schools.pdf
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkZCUA1
209. Frage
A partner wants to self-certify that its app complies with Education Data Architecture (EDA) readiness. The partner needs to certify that its solution is compatible with EDA, or if it duplicates EDA functionality, that it is properly documented and abides by conventions for key EDA objects.
What are two key objects used with EDA?
Choose 2 answers.
Antwort: B,C
Begründung:
Affiliation and Attribute are two key objects used with EDA. Affiliation is an object that represents a relationship between a Contact and an Account or another Contact. Affiliation can be used to track various types of relationships, such as student, faculty, staff, alumni, donor, or advisor. Attribute is an object that stores additional information about a Contact or an Applicant that is not captured by other EDA objects. Attribute can be used to track various types of information, such as test scores, languages, hobbies, certifications, and documents. Opportunity and Account are not key objects specific to EDA, but rather standard Salesforce objects. Reference:
https://powerofus.force.com/s/article/EDA-Affiliations
https://powerofus.force.com/s/article/EDA-Attributes
https://powerofus.force.com/s/article/EDA-Data-Dictionary
210. Frage
The Financial Aid department of a college uses Student Success Hub. Students need the ability to schedule an appointment with any financial aid advisor.
Which object should the consultant configure in Student Success Hub to meet this requirement?
Antwort: B
Begründung:
The consultant should configure the Advising Pools object in Student Success Hub to meet the requirement of allowing students to schedule an appointment with any financial aid advisor for the Financial Aid department that uses Student Success Hub. The Advising Pools object is an object in Student Success Hub that allows users to create groups of advisors who share a common availability, location, or service. The Advising Pools object can help the Financial Aid department meet the requirement of allowing students to schedule an appointment with any financial aid advisor by creating an Advising Pool record for financial aid advisors and associating it with a Service record for financial aid advising. The consultant can also configure other settings such as availability, location, or capacity for the Advising Pool record. Public Groups, EDA Relationships, or Program Plans are not objects that the consultant should configure in Student Success Hub to meet the requirement of allowing students to schedule an appointment with any financial aid advisor for the Financial Aid department that uses Student Success Hub. Reference:
https://www.salesforce.org/products/student-success-hub/overview/
https://powerofus.force.com/s/article/SSHub-Advising-Pools
211. Frage
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