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To appear for the PSM-II certification exam, a candidate must have a strong understanding of the Scrum framework and must have worked as a Scrum Master for at least a year. PSM-II exam consists of multiple-choice questions and scenarios that assess the candidate's ability to apply Scrum principles in complex situations. PSM-II exam is time-bound, and candidates have 90 minutes to complete it. The passing score is 85%, which reflects the high level of expertise expected from a certified Scrum Master at this level. Successful completion of the PSM-II certification exam demonstrates that the Scrum Master has a deep understanding of Scrum and Agile principles, and is capable of leading and coaching teams to deliver high-quality products.

The PSM-II Exam is a challenging and comprehensive assessment that tests the Scrum Master’s ability to apply Scrum in real-world situations. PSM-II exam consists of 30 multiple-choice questions that must be completed within 90 minutes. The questions are designed to evaluate the Scrum Master’s knowledge of Scrum principles, practices, and techniques, as well as their ability to apply them in complex and challenging scenarios. The PSM-II exam is a rigorous test of the Scrum Master’s skills and expertise, and passing it is a significant achievement that demonstrates their mastery of Scrum.

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The PSM-II Exam is a challenging and comprehensive exam that requires candidates to demonstrate a deep understanding of the Scrum framework and its application in real-world scenarios. PSM-II exam covers a wide range of topics, including advanced Scrum concepts such as scaling Scrum, stakeholder management, and organizational change management. PSM-II exam is designed to test the candidate's ability to apply their knowledge of the Scrum framework to complex and challenging situations, and to make informed decisions based on their understanding of Scrum principles and values. Passing the PSM-II Exam is a testament to the candidate's expertise in the Scrum framework and their ability to apply it effectively in the workplace.

Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q229-Q234):

NEW QUESTION # 229
Five new Scrum Teams have been created to build one product. A few of the Developers ask the Scrum Master who will coordinate the work between the different Scrum Teams. What should the Scrum Master do? (Choose the best answer)

A. Teach them that it is their responsibility to form Scrum Teams with the skills and knowledge to create an Increment by the end of every Sprint.
B. Teach the Product Owner to work with the lead developers on ordering Product Backlog in a way to avoid too much technical and development overlap during a Sprint.
C. Advise the teams to reduce interdependence by working in separate branches and organizing a specific Sprint every four development Sprints to manage integration.
D. Collect the Sprint tasks from the teams at the end of their Sprint Planning and merge that into a consolidated plan for the entire Sprint.
E. Visit the five Scrum Teams each day to facilitate alignment and synchronization of their Sprint Backlogs.

Answer: A

Explanation:
The Scrum Master should do this because it is the most effective way to ensure that the Scrum Teams are self-organizing, cross-functional, and collaborative. The Scrum Master can help the Scrum Teams to understand the benefits of working together as one integrated team, rather than as separate component teams. The Scrum Master can also facilitate the communication and coordination among the Scrum Teams, and support them in resolving any dependencies or conflicts that may arise.

NEW QUESTION # 230
A Scrum Team has been working on a product for several iterations and has an average velocity of 55 units of
'done' work per Sprint. A second team will be added to work on the same product.
What might be the impact on the original team?

A. Their velocity is likely to rise and be more than 55.
B. Their velocity is likely to drop and be less than 55.
C. Their velocity is likely not affected and will remain at 55.

Answer: B

Explanation:
Similar to membership changes within a single Scrum Team, adding or removing additional Scrum Teams working on the same product will impact productivity in the short term. Adding additional teams often go through recognizable stages as they change from being a collection of strangers to a united group with common goals. Bruce Tuckman's Forming, Storming, Norming, and Performing model describes these stages.

NEW QUESTION # 231
Part of the team's Definition of "Done" requires creating or updating technical documentation in order to maintain the product and/or features in the future. The team's technical writer will be on vacation during the Sprint.
What should you do?

A. The Development Team members will write it as they are still responsible for creating the documentation to make the Increment done in conformance with their Definition of "Done."
B. Complete all development work first while adding technical documentation to the Product Backlog to be done in a subsequent Sprint.
C. Encourage the technical writers from other teams to form a specialized team to organize and plan the work for multiple teams.
D. Wait until the technical writer returns before continuing with related items.

Answer: A

Explanation:
All Product Backlog items selected for the Sprint are owned by the Development Team as a whole. Although individual members may work on specific tasks, the Development Team is still accountable for doing the work to deliver a shippable Increment.

NEW QUESTION # 232
A few members of the Scrum Team discuss work that is not being done. Some say it is part of the Definition of Done, others say it is not. After an hour of angry discussion, someone starts making personal insults and anger levels rise. What is the best action for the Scrum Master to take?
(choose the best answer)

A. End the discussion. Make the call whether the work is or is not part of the Definition of Done. Identify who is involved in the conflict and decide on their further presence on the Scrum Team.
B. Take the people involved aside. Ask them to resolve the situation outside of the Scrum Team, if required through their managers. The goal is to maintain stability in the team.
C. Conduct a session to help the Scrum Team resolve the conflict and create a uniform Definition of Done.
Remind the other members of the Scrum Team that conflicting ideas are natural, but making it personal does not help.
D. Defuse the conflict. Take the Definition of Done and tell the other members of the Scrum Team how to interpret it, so they can autonomously decide whether the debated work is or is not part of it

Answer: C

Explanation:
Explanation
The best action for the Scrum Master to take in this situation is to conduct a session to help the Scrum Team resolve the conflict and create a uniform Definition of Done. This is because the Scrum Master is a servant-leader, a facilitator, and a coach to the team, who should have the skills to help resolve conflicts if called upon by the team1. The Scrum Master can employ various strategies to effectively resolve conflicts within the Scrum Team, such as promoting open communication, facilitating active listening, mediating disagreements, and fostering collaboration2. The Scrum Master can also remind the team members that conflicting ideas are natural and can be beneficial for innovation and learning, but making it personal does not help and violates the Scrum values of respect and openness3. The Scrum Master can guide the team to create a clear and shared Definition of Done that reflects their quality standards and expectations for the product4.
The other options are not the best actions for the Scrum Master to take, because they either undermine the self-organization and autonomy of the team, escalate the conflict, or avoid addressing the root cause of the problem.

NEW QUESTION # 233
Which way of creating Scrum Teams is consistent with the Scrum values?
(choose the best answer)

A. Providing boundaries that help the team members organize themselves into Scrum Teams.
B. Managers collaborating across their respective areas of responsibility to assign individuals to specific teams.
C. The Chief Product Owner determines the team structures and assigns who is needed in which Scrum Team based on skills, seniority and the business area.

Answer: A

Explanation:
This is the best answer because it is consistent with the Scrum values of commitment, courage, focus, openness, and respect12. By providing boundaries, such as the product vision, the product backlog, the budget, and the timeline, the organization can enable the team members to self-organize and form cross-functional and collaborative Scrum Teams3 . This way, the team members can commit to their own goals, have the courage to face challenges, focus on delivering value, be open to feedback and learning, and respect each other's skills and perspectives12.

NEW QUESTION # 234
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