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Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Fundamentals9%- Workspace and organization settings and dashboards
- Slack paid plan features
- User roles and responsibilities
Topic 2: App Administration10%- Workflow Builder usage
- App installation and configuration
- Integration management
Topic 3: Security15%- Security governance and compliance
- Audit and monitoring
- Data protection and retention policies
Topic 4: Workspace Administration9%- Workspace visibility and configuration
- Multi-workspace architecture design
- Workspace creation and approval process
Topic 5: Enabling Slack Success15%- Adoption strategy and best practices
- Analytics and usage measurement
- Optimization and training
Topic 6: Channel and User Group Administration28%- Channel types and management
- Archiving and deletion policies
- User group creation and administration
Topic 7: User Lifecycle Management14%- Guest account management
- Authentication and access control
- User provisioning methods

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Salesforce Certified Slack Administrator Sample Questions (Q24-Q29):

NEW QUESTION # 24
You're an Org Admin setting up a new workspace for executives collaborating on a confidential acquisition.
How should you set up the workspace access setting?

Answer: D

Explanation:
Slack recommends for sensitive or confidential projects:
"An 'Invite Only' workspace allows Org Admins or Workspace Owners to control membership, ensuring sensitive topics remain private until disclosure is appropriate." Hidden (C) conceals the workspace name, but Invite Only (D) is the correct choice for manually controlling access during sensitive phases.
(Reference: Slack Administration Study Guide - Workspace Access Management)


NEW QUESTION # 25
You built a workflow using Workflow Builder that shares onboarding info with project team members.
The project has pivoted, and the onboarding workflow info is outdated.
How do you ensure new team members receive the correct information?

Answer: A

Explanation:
Slack's Workflow Builder guidance states:
"To update an existing workflow, unpublish it, make edits to the steps or messages, and republish it." Editing JSON manually (B) is unnecessary. Adding a step (C) is a patch, not a real fix. Deleting and rebuilding (D) is inefficient when Slack allows direct editing.
(Reference: Slack Administration Study Guide - Managing Workflows)
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NEW QUESTION # 26
You're an Org Owner for your organization's Slack Enterprise Grid instance.
Your organization has several Slack Connect channels used to communicate with vendors, and you're concerned about unauthorized vendors contacting your members.
Which setting should you enable to prevent this from happening?
(Select the best answer.)

Answer: D

Explanation:
Slack Connect settings allow you to control who can initiate external communications:
"By adjusting the Slack Connect settings for DMs to allow only Org Admins and Org Owners to send and accept DM invitations, you reduce the risk of unauthorized or unapproved vendors initiating contact." Setting up messaging guidelines (A) informs users but does not block action. Restricting to specific workspaces (C) does not prevent DM invites across the org. Disabling free team access (D) is not directly related to vetting vendors.
(Reference: Slack Administration Study Guide - Slack Connect and External Communications Policy)
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NEW QUESTION # 27
What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?

Answer: D

Explanation:
In Enterprise Grid, if auto-provisioning is enabled via an IdP group, when a member is added to that group, they are automatically provisioned to the specified workspace. According to Slack's official Enterprise Grid documentation:
"When a member is added to an IdP group that's mapped to a workspace, they will be automatically provisioned (added) to the workspace, unless the workspace is set as hidden." Hidden workspaces require an invitation or manual addition and are excluded from automatic group provisioning. Therefore, unless the workspace is hidden, members will automatically join it without needing to take any manual action.
(Reference: Slack Administration Study Guide - Enterprise Grid Configuration and IdP Group Management)


NEW QUESTION # 28
Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.
The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt wants to keep
#bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.
What should Britt do?

Answer: B

Explanation:
The best Slack practice for retiring an old channel but keeping its content accessible is:
"Post a message notifying members about the transition, then archive the channel. Archived channels are read- only but searchable." Archiving preserves the channel's history while preventing new posts, matching Britt's goals exactly.
(Reference: Slack Administration Study Guide - Managing Channel Lifecycle)
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NEW QUESTION # 29
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