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| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Certified Support Technician (CCST) IT Support |
| Exam Number: | 100-140 |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 50 minutes |
| Available Languages: | English |
| Exam Price: | USD 125 (may vary by region/tax) |
| Real Exam Qty: | Approximately 50 (varies) |
| Passing Score: | 700 / 1000 (scaled) |
| Exam Format: | Drag and Drop, Multiple Response, Multiple Choice, Simulation-based questions |
| Related Certifications: | Cisco Certified Support Technician (CCST) Networking Cisco Certified Support Technician (CCST) Cybersecurity Cisco Certified Entry Networking Technician (CCT) |
| Recommended Training: | Cisco CCST Certification Overview Cisco Networking Academy - CCST IT Support |
| Exam Registration: | Cisco Certification Registration Portal Pearson VUE Cisco Exams |
| Sample Questions: | Cisco 100-140 Sample Questions |
| Exam Way: | Online proctored or test center (via Pearson VUE) |
| Pre Condition: | No formal prerequisites required; basic computer literacy recommended |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/training-events/training-certifications/certifications/cisco-certified-support-technician.html |
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NEW QUESTION # 38
A user is experiencing slow computer performance and suspects malware. What should they check first before running a malware scan?
Answer: C
Explanation:
Correct Answer. D. Any recently installed software Checking recently installed software can help identify if new applications might be responsible for performance issues or if they might be disguised malware.
Option A is incorrect because while insufficient disk space can slow down a system, it is not directly related to malware.
Option B is incorrect as the operating system version, unless very outdated, is less likely to be the direct cause of sudden performance issues linked to malware.
Option C is incorrect as network settings, unless significantly altered, do not usually impact performance to the extent seen with malware infections.
NEW QUESTION # 39
A network administrator notices unusual network traffic patterns resembling a trusted external system.
What is the most likely explanation for this observation?
Answer: D
Explanation:
Correct Answer. C. A spoofing attack mimicking the trusted system Spoofing attacks often involve the creation of traffic that appears to come from trusted, legitimate sources to deceive systems or individuals into granting access or revealing confidential information.
Option A is incorrect because network congestion typically does not mimic specific trusted systems.
Option B is incorrect as internal updates would be documented and known to administrators, and would not mimic external systems.
Option D is incorrect because new legitimate traffic sources would likely be communicated to network administrators beforehand and would not typically mimic existing trusted systems.
NEW QUESTION # 40
An employee is having problems reaching URLs on the World Wide Web. You examine the addressing configuration for the employee's PC that is shown as follows:
You have verified that you can open a website on the employee's PC by entering the website's IP address in their browser.
Which IP address should you ping to determine what the problem is?
Answer: C
Explanation:
Since you can access websites by IP but not by name, the issue lies with name resolution. Pinging the configured DNS server (192.168.1.254) will verify whether the DNS service is reachable and functioning.
NEW QUESTION # 41
Which action should be taken when an application repeatedly crashes?
Answer: A
NEW QUESTION # 42
How should a technician approach conflicting solutions found in different knowledge base articles when addressing a network security breach?
Answer: A
Explanation:
Correct Answer. B. Synthesize information from various credible articles to form a comprehensive response plan Combining insights from multiple credible sources can provide a more robust and effective solution, especially in complex scenarios like security breaches.
Option A is incorrect because the ease of implementation does not guarantee effectiveness, especially in security matters.
Option C is incorrect because length and detail do not necessarily equate to quality or relevance.
Option D is incorrect because recent articles may not always provide the best advice if not evaluated within a broader context of existing knowledge.
NEW QUESTION # 43
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