Valid Slack-Con-201 Test Blueprint | Slack-Con-201 Test Objectives Pdf

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| Section | Weight | Objectives |
|---|
| Governance and Administration | 20% | - Workspace administration
- 1. Guest access management
- 2. Roles and permissions
- 3. Workspace settings and policies
- Governance framework
- 1. Acceptable use policies
- 2. Data governance and compliance
- 3. Channel management policies
|
| Workflows and Integrations | 12% | - Workflow Builder
- 1. Custom workflow templates
- 2. Automate routine processes
- Integrations and apps
- 1. App management and distribution
- 2. Third-party integrations
|
| Migration and Change Management | 5% | - Migration planning
- 1. Data migration strategies
- 2. Transition from other platforms
- Adoption and enablement
- 1. Best practices for Slack adoption
- 2. Training and change management plans
|
| Discovery | 20% | - Gather requirements
- 1. Understand business goals and collaboration needs
- 2. Identify current workflows and pain points
- Stakeholder analysis
- 1. Conduct discovery workshops
- 2. Identify key stakeholders and decision-makers
|
| Security | 18% | - Slack security and compliance
- 1. Enterprise Key Management (EKM)
- 2. Data Loss Prevention (DLP)
- 3. Retention policies and export
- Authentication and access
- 1. Single Sign-On (SSO) configuration
- 2. Domain verification and auto-provisioning
|
| Channel Strategy | 25% | - User Groups and permissions
- 1. User Group creation and management
- 2. Default channels and channel management policies
- Channel architecture design
- 1. Channel segments and cross-org channels
- 2. Public vs. private channel strategy
- 3. Channel naming conventions and organization
|
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Salesforce Certified Slack Consultant Sample Questions (Q46-Q51):
NEW QUESTION # 46
You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with external partners.
Unless modified from the default settings, who can send and accept invitations to direct message (DM) people outside the client's organization on Enterprise Grid?
- A. Org Admins and Org Owners only
- B. Workspace Admins and Workspace Owners only
- C. Everyone, including guests
- D. Everyone, except guests
Answer: D
Explanation:
The correct answer is A . By default, everyone except guests can send and accept Slack Connect direct message invitations with people outside the organization, unless the Enterprise Grid organization modifies those settings. This distinction matters because Slack Connect DMs are a lower-friction form of external collaboration than shared channels, but they still require governance. Full members are normally allowed to initiate or accept external DMs, while guests are excluded because their membership is already limited and scoped. Option B is too restrictive and describes an admin-only model that is not the default. Option C incorrectly places control with workspace-level admins and owners. Option D is too broad because it includes guests, which conflicts with the default exclusion. The consultant should explain both the default behavior and the client's ability to tighten policy if the organization's risk profile requires stricter external collaboration controls. For regulated or security-conscious clients, this setting should be reviewed during the policies and settings workshop.
Reference topic: Policies and Settings - Slack Connect DM permissions, default external collaboration behavior, guest restrictions, and Enterprise Grid policy review.
NEW QUESTION # 47
A company is about to start migrating to Slack. What is the most effective communication strategy to announce this change to the employees?
- A. Rely solely on department heads to inform their teams about the migration to Slack
- B. Send a single, detailed email a day before the migration starts, explaining the switch to Slack
- C. Postpone all communication until the migration is complete to avoid confusion
- D. Develop a clear communication plan that outlines the migration timeline, benefits of Slack, and available training resources
Answer: D
Explanation:
Developing a clear and comprehensive communication plan is crucial. It should inform employees about the migration timeline, explain the benefits of moving to Slack, and detail the resources available for training and support. This approach ensures employees are well-informed and can prepare for the transition.
NEW QUESTION # 48
Which discovery question will best help you understand your client's security concerns and guidelines?
- A. Which internal teams collaborate most frequently in your current organization?
- B. Are there groups within the organization that need more restrictive permissions or access than a typical employee?
- C. What user support model does your organization use today to answer IT and Slack-related questions?
- D. Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
Answer: B
NEW QUESTION # 49
When designing a Slack grid for an organization, what is a best practice to ensure that the grid effectively supports the company's communication and collaboration needs?
- A. Encourage the use of direct messages for most communications to keep channels uncluttered
- B. Create a large number of channels upfront to cover all potential topics and discussions
- C. Design the grid with a minimal number of channels and only expand as specific needs arise
- D. Tailor the grid structure to mirror the organization's departments and teams, creating channels that reflect their specific communication needs
Answer: D
Explanation:
The best practice is to tailor the grid structure to align with the organization's departments and teams. This involves creating channels that specifically cater to their communication and collaboration requirements, ensuring the grid is organized and efficient, and aligns with the company's operational structure.
NEW QUESTION # 50
What information learned during discovery will be most helpful when creating a grid design recommendation?
- A. Which apps are most used and should be added to each workspace
- B. The ratio of your client's public versus private channels
- C. How teams currently share information across the organization
- D. Your client's mergers and acquisition strategy
Answer: C
Explanation:
The correct answer is B . Grid design should be based on how work and information naturally flow across the organization. The consultant needs to understand whether teams collaborate mostly by function, geography, department, business unit, external partnership, confidentiality level, project type, or cross-functional initiative. That discovery input directly informs whether the client needs one global workspace, multiple functional workspaces, a social workspace, an external workspace, restricted workspaces, or multi-workspace channels. Option A is useful for app and integration planning, but app usage does not define the core workspace architecture. Option C may matter if the client has active or expected acquisitions, but it is too narrow to be the most generally helpful grid-design input. Option D can provide insight into collaboration culture and security posture, but public/private channel ratios alone do not explain how information should be structured across workspaces. The strongest grid design recommendation is evidence-based and aligned to real information-sharing patterns.
NEW QUESTION # 51
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