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Salesforce Plat-Admn-202 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Platform App Builder
Exam Number:Platform App Builder
Certificate Validity Period:12 months
Related Certifications:Salesforce App Builder
Salesforce Administrator
Real Exam Qty:65
Exam Format:Multiple Select, Multiple Choice
Passing Score:63%
Available Languages:Japanese, English
Exam Duration:105 minutes
Exam Price:USD 200
Sample Questions:Salesforce Plat-Admn-202 Sample Questions
Exam Way:Online proctored or in-person at Salesforce testing centers
Pre Condition:No mandatory prerequisites
Official Syllabus URL:https://trailhead.salesforce.com/credentials/platformappbuilder

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Salesforce Plat-Admn-202 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Salesforce Fundamentals: This section of the exam measures the skills of Salesforce Administrators and Junior Salesforce Consultants and covers the essential concepts needed to understand how Salesforce works at a foundational level. It focuses on recognizing when to use declarative tools versus programmatic customization, determining when AppExchange apps extend org capabilities, and understanding key methods for managing object, record, and field access. It also evaluates your ability to choose the right sharing model based on business needs and to apply reporting tools effectively, including report types and dashboards. Additionally, the domain reviews how to optimize the mobile experience through actions and layouts, and how Chatter can be used to support collaboration.
Topic 2
  • Data Modeling and Management: This section of the exam measures the skills of Data Analysts and Salesforce Administrators and covers the core principles of designing and maintaining Salesforce data structures. It requires selecting the correct data model in various scenarios and understanding relationship types and how they influence reporting, record access, and the user interface. It also tests knowledge of field data types and the operational impact of changing them. The section includes evaluating the use of Schema Builder and understanding the considerations involved in importing and exporting data across internal and external sources.
Topic 3
  • Business Logic and Process Automation: This section of the exam measures the skills of Process Automation Specialists and Salesforce Administrators and covers the key tools Salesforce provides to automate and enforce business logic. It focuses on using formula fields, roll-up summary fields, and validation rules to meet defined requirements. Candidates must also understand approval processes and know how to select the right automation tool to prevent conflicts or errors. The domain emphasizes evaluating business requirements and recommending automation solutions that maintain system stability and accuracy.
Topic 4
  • App Deployment: This section of the exam measures the skills of Release Managers and Salesforce Administrators and covers the application lifecycle from planning through deployment. It requires determining the appropriate strategy when working with different sandboxes and managing milestones during development. Candidates must know when to use change sets and how to troubleshoot deployment issues. The section also includes understanding the implications of using unmanaged versus managed packages and selecting the correct deployment plan for various business scenarios.
Topic 5
  • User Interface: This section of the exam measures the skills of Salesforce UI Designers and Lightning App Builders and covers the ways in which Salesforce interfaces can be customized to improve usability. It includes understanding available options for UI customization and demonstrating when to apply custom buttons, links, and actions. The domain also distinguishes between declarative and programmatic methods for incorporating Lightning components in applications, ensuring that the right approach is selected for different user interface needs.

Salesforce Certified Platform App Builder Sample Questions (Q250-Q255):

NEW QUESTION # 250
Sales Managers want to be automatically notified any time there is a change to an Opportunity Close Date and want these changes to be tracked on the Opportunity.
Which two configurations should an app builder recommend?
Choose 2 answers

Answer: A,C

Explanation:
Using Process Builder on Opportunities and a Chatter post action, and enabling Feed Tracking on Opportunities are two configurations that an app builder can recommend to meet the requirement of notifying and tracking changes to an Opportunity Close Date. Process Builder can create a process that triggers a Chatter post action when the Close Date field is changed on an Opportunity. Feed Tracking can enable tracking of field history for the Close Date field on the Opportunity feed. Creating an Opportunity outbound message and activating Historical Trending for Opportunities are not valid configurations for this requirement.


NEW QUESTION # 251
DreamHouse Realty (DR) asks for some improvements in case management. They want to enforce process compliance so that cases are unable To be reverted to an earlier case status, and to ensure that certain fields are required when specific case criteria are met. Which solution should an app builder implement to meet these requirements?

Answer: D

Explanation:
The correct solution is to configure validation rules with help text/error messaging.
Validation rules are the right tool because they evaluate record data before save and stop the save when the record does not meet the defined conditions. They can enforce that a Case status is not changed back to an earlier value by using formula logic such as PRIORVALUE() and picklist checks. They can also require certain fields only when specific Case criteria are met by checking whether those fields are blank under those conditions.
Why the other options are wrong:
Dependent picklists control valid picklist values, but they do not enforce status progression or conditional required fields across all save paths. Approval processes are not the best fit for real-time save validation. Page layout required fields are UI-level requirements and are not flexible enough for criteria-based enforcement.


NEW QUESTION # 252
Northern Trail Outfitters wants to initiate an automatic daily up of its Salesforce org. Which tool should an app builder recommend for this task?

Answer: B

Explanation:
The correct answer is C. AppExchange package.
The key word is daily. Salesforce's native Data Export Service supports manual and scheduled exports, but Salesforce documentation states that backup files can be generated manually once every 7 days for weekly export or 29 days for monthly export, depending on edition. That does not meet an automatic daily backup requirement.
For daily automated backups, the app builder should recommend a backup solution from AppExchange. Report export is not an org backup, and refreshing a full copy sandbox is not a backup automation tool.


NEW QUESTION # 253
Universal Containers (UC) tracks Account locations in Zip Code, a custom text field with a validation rule to enforce proper formatting of the US ZIP+4 code for UC's orders. Which formula should the app builder create on Order to display only the first five digits of Zip Code from the parent Account?

Answer: C

Explanation:
The correct answer is C.
The app builder needs to display only the first five digits from the parent Account's ZIP+4 custom text field. Salesforce's LEFT() function returns a specified number of characters from the beginning of a text string, so the correct formula is:
LEFT(Account.Zip_Code__c, 5)
Salesforce formula documentation confirms that LEFT returns characters from the beginning of a text string.
BEGINS() checks whether text starts with specific characters. LPAD() pads text to a specified length. TEXT() converts certain data types to text, but it does not extract the first five characters.


NEW QUESTION # 254
The Director of Customer Service wants to receive a notification when a case stays in the new status for more than four business hours. Which two automation processes should be used to accomplish this? Choose 2 answers

Answer: B,D

Explanation:
The correct answers are B. Flow Builder and D. Escalation rules.
Escalation rules are the most direct Salesforce Service feature for this requirement. They are designed to automate case escalation when cases are not resolved or not acted on within a defined time period. Salesforce documentation explains that escalation rule entries can use business hours, and escalation actions can send notification emails when the case escalates.
Flow Builder can also be used because record-triggered flows support scheduled paths, allowing automation to run after a defined time from a triggering record event. A flow can check whether the Case is still in New status and then send a notification. For strict business-hour calculation, the app builder must design the flow carefully around the correct time source/business-hour logic.
A is incorrect because validation rules only prevent invalid data from being saved; they do not wait four business hours and send notifications.
C is incorrect for the Platform App Builder context because Scheduled Apex is a programmatic approach, while declarative automation tools are available and preferred for this requirement.


NEW QUESTION # 255
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