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| Section | Weight | Objectives |
|---|---|---|
| App Administration | 10% | - App installation and configuration - Integration management - Workflow Builder usage |
| Workspace Administration | 9% | - Workspace visibility and configuration - Multi-workspace architecture design - Workspace creation and approval process |
| Security | 15% | - Data protection and retention policies - Audit and monitoring - Security governance and compliance |
| Channel and User Group Administration | 28% | - User group creation and administration - Channel types and management - Archiving and deletion policies |
| Enabling Slack Success | 15% | - Optimization and training - Adoption strategy and best practices - Analytics and usage measurement |
| Fundamentals | 9% | - Workspace and organization settings and dashboards - User roles and responsibilities - Slack paid plan features |
| User Lifecycle Management | 14% | - User provisioning methods - Guest account management - Authentication and access control |
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NEW QUESTION # 30
Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate. You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.
Why is the new hire unable to join your workspace?
(Select the best answer.)
Answer: D
Explanation:
In Slack Enterprise Grid, for workspaces set to Invite Only (especially those involving external partners), users must be explicitly invited.
According to Slack documentation:
"Invite-only workspaces require an invitation from a Workspace Admin before members can join." Because the External workspace is likely Invite Only for security reasons, the new hire must be invited to join it. Searching and seeing the workspace does not bypass the requirement.
(Reference: Slack Administration Study Guide - Workspace Visibility and Access Control)
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NEW QUESTION # 31
You're an Org Admin planning the structure of your organization's new workspace, and you decide to establish a few default channels for everyone to access.
How does defining default channels help end users?
Answer: A
Explanation:
Slack guidance emphasizes:
"Default channels help orient new members by exposing them to important organizational channels and reinforcing naming conventions and community norms." A is inaccurate - default channels are typically public (not required for all communication). B is incorrect because default channels cannot be private. C refers to general Slack usage, but not specifically about default channels.
(Reference: Slack Administration Study Guide - Setting Default Channels for Workspaces)
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NEW QUESTION # 32
You're a Workspace Owner, responsible for setting up your company's Slack Business+ workspace for the first time.
You want admins to have visibility into request approvals (for invites, apps, Slack Connect, etc.).
What is the best way to set up an approval process within Slack that will require the least effort?
Answer: C
Explanation:
By default, Slack automatically routes requests (for apps, Slack Connect, invitations) to Workspace Admins via Slackbot:
"Approval requests are automatically sent to Workspace Admins and Owners via direct message from Slackbot for easy tracking and approval." No additional setup (A, C, D) is necessary unless a custom process is required.
(Reference: Slack Administration Study Guide - Managing Approval Requests)
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NEW QUESTION # 33
The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.
The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.
What should Fire Extinguishers Ltd do to centralize their alerting identification and response?
Answer: D
Explanation:
The best practice is to install official, vetted apps for each alerting tool from the Slack App Directory and configure them to post into a centralized channel (such as #alerts-all). According to Slack documentation:
"Integrating alerting tools through approved apps ensures reliable, structured, and centralized notifications.
Centralized channels allow all relevant teams to quickly monitor, identify, and respond to incidents." Building custom apps is unnecessary if existing integrations meet the needs, and reminders or Slackbot triggers do not solve the systemic problem.
(Reference: Slack Administration Study Guide - Integration Management and Best Practices)
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NEW QUESTION # 34
Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?
Answer: C
Explanation:
To automatically deactivate users who leave a company, Slack relies on SCIM (System for Cross-domain Identity Management) provisioning. SCIM allows an Identity Provider (IdP) to manage user accounts, including provisioning, deprovisioning, and updating user profiles directly from the IdP.
According to the official Slack documentation for user provisioning:
"When SCIM provisioning is enabled, changes made in your Identity Provider - such as deactivating a user
- will be reflected in Slack automatically. Deprovisioning ensures that when someone leaves the company, their Slack account is also deactivated without manual intervention." None of the other options (A, B, or C) are requirements for automatic deactivation. SCIM deprovisioning is the only supported and correct method for automated account deactivation through IdP integrations.
(Reference: Slack Administration Study Guide - User Management and SCIM Provisioning)
NEW QUESTION # 35
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