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| Section | Objectives |
|---|---|
| Topic 1: Partnering and Collaboration | - Strategic partnerships
|
| Topic 2: Dynamics of Supplier Relationships | - Relationship development factors
|
| Topic 3: Managing Supplier Relationships | - Supplier performance management
|
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NEW QUESTION # 218
A garden centre has recently purchased some lollypop sticks to use as plant labels. The staff have written the name of the plant on the lollypop stick and put it next to the plant. This helps them identify which plant is which. However, after a couple of weeks, the lollypop sticks have become mouldy and the writing has faded. Staff are now struggling to identity their plants. The Manager of the garden centre is considering returning the lollypop sticks and asking for a full refund as they were not fit for purpose. Can the Manager do this?
Answer: D
Explanation:
The correct answer is 'no- as this was not the lollypop sticks intended purpose'. When deciding if something is fit for purpose, you must consider its intended and common purpose. In this case it would be for making lollypops. As the garden centre is using them for something other than their intended purpose, they can't complain if it doesn't work. Fit for purpose is discussed on p.65 p.s. there's a Question: like this in the real exam - it's just not lollypop sticks ; )
NEW QUESTION # 219
Which of the following describes differentiation as a method of competitive advantage?
* A company that sets out to be the lowest-cost producer in the market
* A company that will seek to be unique in a way that is valued by buyers
* A company producing a standard or budget cost product
* A company producing a product that attracts a premium price charge
Answer: A
Explanation:
Comprehensive and Detailed Explanation:
Differentiation involves offering unique products or services that are valued by customers, allowing the company to charge premium prices. This strategy focuses on uniqueness and added value rather than competing solely on cost.
Reference:
CIPS L4M6 Study Guide
NEW QUESTION # 220
A hospital located in a remote area of the country experiences difficulties in attracting and recruiting staff.
Therefore, the hospital regularly has to use temporary staff from a staffing agency. Human resourcing is critical, as a reduced workforce would result in patient safety issues and the cancellation of urgent appointments. The procurement team has categorised the staffing agency as a strategic supplier to the organisation. Which of the following sourcing relationships should the procurement team adopt with the agency?
Answer: D
Explanation:
CIPS defines strategic suppliers as those that are critical to organisational performance, continuity of service, and risk management. In this scenario, the staffing agency directly impacts:
* Patient safety
* Operational continuity
* Service delivery
For strategic suppliers, CIPS recommends adopting a partnership sourcing relationship, characterised by:
* Long-term collaboration
* High levels of trust and communication
* Joint problem-solving and planning
* Shared responsibility for performance outcomes
Transactional, tactical, or competitive sourcing approaches focus on short-term cost and flexibility and are not appropriate where service failure could have severe consequences.
L4M6 Reference:
* Learning Outcome 3: Understand approaches to managing supplier relationships
* Topic: Strategic suppliers and partnership sourcing
* CIPS L4M6 Study Guide - Supplier segmentation and relationship strategies
NEW QUESTION # 221
The Public Sector in the UK is unable to enter into formal partnership relationships with any supplier. Is this statement TRUE?
Answer: A
Explanation:
The correct answer is 'Yes- the Public Sector is regulated by EU procurement regulations which prohibits this'. This is stated on p.122. Please note that this study guide and exam were written before Brexit. Once Brexit happens, nobody knows what will happen with this.
NEW QUESTION # 222
When is partnering a particularly suitable approach to sourcing?
Answer: C
Explanation:
Comprehensive and Detailed Explanation:
Partnering is most suitable in scenarios involving high-risk contracts, where the complexity, uncertainty, or strategic importance of the procurement necessitates close collaboration between the buyer and supplier. In such cases, a partnership allows for shared risk management, joint problem-solving, and mutual investment in achieving long-term objectives. This approach is less appropriate for low-cost, low-risk, or commoditized items where transactional relationships suffice.
Reference:
CIPS L4M6 Study Guide
NEW QUESTION # 223
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