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Salesforce MC-201 Exam Syllabus Topics:

SectionWeightObjectives
Forms, Form Handlers and Landing Pages20%- Capabilities, use cases and metrics of landing pages
- Capabilities, use cases and metrics of forms
Administration11%- Field creation, editing and mapping
- Recycle Bin capabilities
- Relationship between Account Engagement and Salesforce
Email Marketing20%- Email reporting metrics
- Difference between Emails and Email Templates
- Email capabilities and use cases
Engagement Studio17%- Updating engagement programs and assets
- Components of engagement programs
Lead Management24%- Lists: types, capabilities and creation
- Page actions
- Custom redirects: capabilities and use cases
- Scoring and grading: definition and management
- Automation rules: components and use cases
- Completion actions
- Segmentation rules
Reporting and Analytics8%- Dashboard interpretation
- Conversion and engagement metrics
- Campaign and lifecycle reporting

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Reliable MC-201 Braindumps, MC-201 Test Questions

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Salesforce Certified Marketing Cloud Account Engagement Specialist Sample Questions (Q245-Q250):

NEW QUESTION # 245
By default Marketing Cloud Account Engagement will sync with what types of accounts in Salesforce?

Answer: C

Explanation:
By default, Marketing Cloud Account Engagement will sync with contact accounts in Salesforce. Contact accounts are the standard account type in Salesforce, where each account can have multiple contacts related to it. Marketing Cloud Account Engagement can sync with contact accounts and their related contacts, leads, and opportunities. However, Marketing Cloud Account Engagement can also sync with person accounts in Salesforce, if they are enabled in your org. Person accounts are a special account type in Salesforce, where each account is also a contact. Marketing Cloud Account Engagement can sync with person accounts and their related opportunities, but not with leads. To sync with person accounts, you need to enable the option in the Salesforce connector settings in Marketing Cloud Account Engagement. For more details -> 121314


NEW QUESTION # 246
Which three triggers could be used to define a prospects path in an engagement studio program?
Choose 3 answers

Answer: B,D,E

Explanation:
In Engagement Studio programs within Pardot, the paths that prospects take can be defined by various triggers based on their actions or statuses. The following are valid triggers:
List membership: This trigger checks if the prospect belongs to a specific list, allowing for tailored engagements based on list segmentation.
Email open: This monitors whether a prospect has opened an email, serving as a behavioral trigger for further actions.
Custom redirect click: This trigger checks if the prospect has clicked on a custom redirect link, which is often used to track engagement with specific content or calls to action. These triggers help in dynamically steering prospects through different paths based on their interactions with marketing materials.


NEW QUESTION # 247
What is the difference between a visitor and a prospect?

Answer: C

Explanation:
The difference between a visitor and a prospect is that a visitor is an anonymous person who visits your website, while a prospect is a known person who has an identified email address. A visitor becomes a prospect when they fill out a Marketing Cloud Account Engagement form, click on a tracked link in an email, or are manually imported into Marketing Cloud Account Engagement. A prospect does not necessarily have an opportunity, a Marketing Cloud Account Engagement form submission, or an assigned user, but a visitor does not have any of these either. Reference Visitors and Prospects


NEW QUESTION # 248
Creating or marking an opportunity as lost will result in the change of a prospect's score

Answer: B

Explanation:
Creating or marking an opportunity as lost will result in the change of a prospect's score. This is because opportunities are one of the factors that affect the scoring of prospects in Marketing Cloud Account Engagement. Scoring is a numerical value that indicates the level of interest or engagement of a prospect in your products or services. Scoring is based on the actions and activities of prospects, such as opening emails, clicking links, filling out forms, visiting landing pages, and creating or updating opportunities. When an opportunity is created or marked as lost, the prospect's score will change accordingly. For example, if you have a scoring rule that adds 50 points to a prospect's score when an opportunity is created, and subtracts 25 points when an opportunity is lost, then creating or marking an opportunity as lost will affect the prospect's score by those amounts.
Answer B is incorrect because creating or marking an opportunity as lost will not result in no change of a prospect's score, as explained above. Reference: Scoring, Opportunities


NEW QUESTION # 249
What would a hard bounce refer to on an email sending report?

Answer: B

Explanation:
A hard bounce refers to an email that permanently bounced back to the sender because the address is invalid. A hard bounce occurs when the prospect's email address is incorrect, the domain name does not exist, or the sender is suspected as spam and/or has been blocked7. Marketing Cloud Account Engagement marks prospects with hard bounces as undeliverable and prevents any further email sends to them8. A hard bounce is different from a soft bounce, which is a temporary delivery failure due to reasons such as a full mailbox, a server outage, or a message size limit9. Marketing Cloud Account Engagement retries sending emails to prospects with soft bounces until they are delivered or until they reach five soft bounces, after which they are marked as undeliverable


NEW QUESTION # 250
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