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| Section | Weight | Objectives |
|---|---|---|
| OmniScript | 27% | - Validate developed OmniScript processes to ensure client expectation alignment - Identify business process step requirements and map them to OmniScript Components required to implement them - Explain the basic structure of an OmniScript |
| Best Fit Solutioning | 27% | - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Create fit/gap analyses between requirements and OmniStudio capabilities - Map process requirements to OmniStudio capabilities and explain the interaction between them |
| FlexCards | 23% | - Explain the capabilities, use cases, and purpose of using FlexCards - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) - Design FlexCards to ensure they meet customer requirements/needs |
| Data Tools | 23% | - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers - Design Integration Procedures and related Omnistudio Data Mappers - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples |
優秀な資料を利用すれば、短時間の準備をしても、高得点で試験に合格することができます。Plat-Con-201試験の準備もそのどおりです。資料を探しているとき、資料の品質は大切だと思います。我々JpexamのPlat-Con-201資料はIT認定試験の改革によって更新していますから、お客様は試験の改革に心配する必要がありません。お客様は購入した前に、我々のウェブサイトでPlat-Con-201問題集のサンプルを無料でダウンロードして自分の要求と一致するかどうか確認することができます。
質問 # 174
Which OmniStudio tool is primarily designed to extract data from Salesforce objects, transform it into JSON, and provide it to other OmniStudio components?
正解：B
解説：
Data Mapper Extract is the tool primarily designed to read Salesforce object data and map that data into JSON output for use by OmniStudio components. It is appropriate when the requirement is to retrieve Salesforce records and provide a shaped response to an OmniScript, FlexCard, or Integration Procedure. An Integration Procedure can orchestrate multiple actions and call Data Mappers, but it is not itself the specific extraction-mapping tool. A FlexCard is a UI component that displays contextual data and actions. An OmniScript is a guided interaction layer. The extraction and JSON mapping function belongs to Data Mapper Extract, which reads Salesforce data and outputs it in the required structure.
質問 # 175
A business needs to create a FlexCard to display open cases for an account. The cases should display different depending on their priority.
* Low or Medium priority cases should display case data and an Update Account Info action.
* High priority cases should include a red border, an alert notification, and an Escalate action.
What is the most efficient way to meet these requirements?
正解：B
解説：
The most efficient way to meet the requirements is to create a FlexCard with two card states. A card state defines how a FlexCard displays data and actions based on certain conditions. The consultant can use conditions on the state to filter for priority, and then customize the fields and actions for each state. This way, the FlexCard can display different information and options for low/medium and high priority cases
質問 # 176
A company begins a project to unify its customer data across the enterprise. After completing the discovery t analysis phases of the project, the project team recommends FlexCards as the primary solution. The stake holder of the project are excited to move forward with this recommendation. However, IT is concerned that creating FlexCards will require custom coding and advanced technical skills they do not have on their team.
Which two features should the consultant highlight to address IT's concerns?
Choose 2answers
正解：C、D
解説：
The two features that the consultant should highlight to address IT's concerns are Custom Styles and FlexCard Designer. Custom Styles are a feature that allows applying custom CSS properties to an OmniScript or a FlexCard element. Custom Styles do not require any coding skills, and can be easily configured using a graphical interface. FlexCard Designer is a tool that allows creating and editing FlexCards using a drag-and- drop interface. FlexCard Designer also does not require any coding skills, and can be used by anyone who has access to OmniStudio tools
質問 # 177
A company has an existing OmniScript that agents use to create new billing accounts. It currently has three steps to capture the required information:
Step 1: account name and legal number
Step 2: billing cycle and monthly due date
Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript? Choose 2 answers
正解：C、D
解説：
When designing OmniScripts, the best practices that should be followed to optimize performance and user experience are:
Use a single DataRaptor to save the information: Instead of using multiple DataRaptors to update the account information after each step, it is better to use a single DataRaptor at the end of the OmniScript to save all the information at once. This reduces the number of database operations and improves performance.
Combine the three steps into one step: Instead of having three separate steps to capture the required information, it is better to combine them into one step with a simple layout. This reduces the number of page transitions and improves user experience.
質問 # 178
Which Omniscript element enables users to choose from a dropdown list?
正解：B
解説：
The requirement is to identify an OmniScript element that enables users to choose from a dropdown list. In Salesforce OmniStudio, the Select element is specifically designed for this purpose, making A the correct answer.
Here's why A. Select is the correct answer:
* Select Element Overview: The Select element in OmniScript creates a dropdown list (or similar UI control like a radio button group, depending on settings) that allows users to pick one option from a predefined set. It's a user-facing input element that supports:
* Manual Options: Hardcoded values entered in the designer.
* SObject Options: Values retrieved from a Salesforce field (e.g., picklist values).
* DataRaptor/Custom Options: Dynamic values from a DataRaptor Extract or Apex.
* Dropdown Functionality: By default, when configured as a "Dropdown" in the Style settings, the Select element renders as a dropdown menu, enabling users to choose from a list (e.g., selecting a Case Priority like "High," "Medium," "Low").
* Meeting the Requirement: The Select element directly fulfills the need for a dropdown list, providing a simple, interactive way for users to make a selection within an OmniScript.
Now, let's examine why the other options are incorrect:
* B. Calculation Action: A Calculation Action performs backend computations or data manipulations (e.
g., multiplying values or setting variables). It's not a UI element and doesn't present a dropdown list for user interaction.
* C. Lookup: The Lookup element allows users to search for and select a Salesforce record (e.g., an Account) via a searchable popup. While it involves selection, it's not a dropdown list-it's a dynamic search interface that returns a record, not a predefined list of options.
* D. DataRaptor Extract Action: This action (correcting the typo "Data Mapper Extract Action") retrieves Salesforce data using a DataRaptor Extract, but it's a backend process, not a UI element. It can supply data to a Select element for a dropdown, but it doesn't enable user selection itself.
References:
* Salesforce OmniStudio Documentation: OmniScript Elements Reference - Details the Select element's dropdown capabilities.
* Salesforce OmniStudio Developer Guide: Select Element - Explains configuration for dropdown lists.
質問 # 179
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今後のPlat-Con-201学習教材について心配がある場合は、学習教材が問題の解決に役立ちます。弊社のPlat-Con-201学習教材の高品質をお約束するために、当社には優れた技術スタッフがおり、販売後の完璧なサービスシステムがあります。さらに重要なことは、当社のPlat-Con-201ガイド質問と完璧なアフターサービスが、地元および海外のお客様に認められていることです。模擬試験に合格する場合は、学習エンジンが必須の選択肢になると考えています。過去数年間、Plat-Con-201ガイドの質問を購入する人が増えています。
Plat-Con-201問題トレーリング: https://www.jpexam.com/Plat-Con-201_exam.html
ちなみに、Jpexam Plat-Con-201の一部をクラウドストレージからダウンロードできます：https://drive.google.com/open?id=1g_mV0CeJx-S2mUjOKrZ_2bRRGJsh3u3r