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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Discovery | 17% | - Assess current state of Salesforce usage - Align Salesforce capabilities with business needs - Understand role of Business Analyst in implementation lifecycle - Analyze environment and identify constraints/opportunities - Identify business goals, strategies, and challenges |
| Topic 2: Development Support and User Acceptance | 12% | - Evaluate test results and confirm solution meets requirements - Document lessons learned and feedback - Define and plan user acceptance testing - Support development teams with clarification |
| Topic 3: User Stories and Acceptance Criteria | 18% | - Manage and maintain user story documentation - Define components of a well-formed user story - Write clear, testable acceptance criteria |
| Topic 4: Requirements Gathering and Management | 18% | - Engage stakeholders to elicit, validate, and prioritize requirements - Document and maintain requirements in version control - Distinguish between scope, requirements, and user stories |
| Topic 5: Collaboration with Stakeholders | 23% | - Plan discovery activities based on stakeholder groups - Select appropriate communication and analysis techniques - Identify stakeholders and build effective relationships - Bridge gaps between business and technical teams |
| Topic 6: Business Process Mapping and Optimization | 12% | - Design optimized processes aligned with Salesforce - Validate process designs with stakeholders - Map existing business processes - Identify improvement opportunities |
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NEW QUESTION # 39
Which of the following User Management terms is best described by this definition: " Item assigned to a User that determines the functionality that they can access across the Salesforce ecosystem".
Answer: B
Explanation:
User License is the User Management term that is best described by this definition: "Item assigned to a User that determines the functionality that they can access across the Salesforce ecosystem". Role is a User Management term that controls data visibility and reporting hierarchy within an organization based on users' positions. Profile is a User Management term that defines what users can do within an organization based on their job function and responsibilities. Username is a User Management term that identifies users when they log in to Salesforce. References: https://help.salesforce.com/s/articleView?id=sf.users_def.htm&type=5
NEW QUESTION # 40
The Cloud Kicks business analyst (BA) is frustrated because the requirements tracking spreadsheet is often incomplete or out-of-sync for the Slack transition project. The development team has recommended that the BA use a DevOps tool as an alternative.
What are the benefits of using a DevOps tool in this situation?
Answer: A
Explanation:
This answer states that using a DevOps tool can help to track changes in real time and provide a single source of truth as the benefits of using a DevOps tool in this situation where the requirements tracking spreadsheet is often incomplete or out-of-sync for the Slack transition project. A DevOps tool is a software application that supports the collaboration and automation of development and operations teams, such as Git, Jira, or Azure DevOps. A DevOps tool can help to track changes in real time by synchronizing the code changes, user stories, tasks, and bugs across different environments and branches. A DevOps tool can also help to provide a single source of truth by storing and managing all the project artifacts, such as requirements, code, tests, and documentation, in one centralized location that is accessible and visible to all project team members.
References: https://trailhead.salesforce.com/en/content/learn/modules/git-and-git-hub-basics/work-with-teams
NEW QUESTION # 41
Which users will be able to reset a Single Sign-On User Password?
Answer: D
Explanation:
Only the Admin can reset a Single Sign-On user password because they have the Manage Users permission.
The SSO Manager, users above the SSO user in the role hierarchy, and users with the right permission sets cannot reset a Single Sign-On user password unless they also have the Manage Users permission. References:
https://help.salesforce.com/s/articleView?id=sf.users_password_reset.htm&type=5
NEW QUESTION # 42
Universal Containers is developing a new recurring app utilizing Lightning screen flows. The business analyst (BA) has started writing user stores in a repository. The project lead has edited user stories in the DevOps tool to make them more complete.
What should the BA do to understand which user stories were modified?
Answer: B
Explanation:
The business analyst should review the version control history to understand which user stories were modified by the project lead. Version control is a system that records changes to a file or set of files over time so that you can recall specific versions later. Version control can help track who made what changes, when, and why.
It can also help compare different versions, merge changes, resolve conflicts, and restore previous versions.
The business analyst should use a version control system to store and manage their user stories in a repository and review the version control history to see the edits made by the project lead. Reviewing the approval history is not a good option because it would only show who approved or rejected the user stories, not who modified them or how. Reviewing the change sets history is not a good option because it would only show what metadata components were deployed or retrieved between orgs, not what user stories were modified or how. References: https://trailhead.salesforce.com/en/content/learn/modules/org-development-model/get-to- know-org-development
NEW QUESTION # 43
In which of the following app markets CANT the Salesforce App be found?
Answer: C
Explanation:
The Salesforce App cannot be found in the AppExchange market. The AppExchange is a marketplace for Salesforce apps, components, and consulting services, but it does not host the official Salesforce app itself.
The Salesforce App can be found in Google Play and App Store markets for Android and iOS devices respectively. References: https://help.salesforce.com/s/articleView?id=sf.appexchange_overview.htm&type=5
NEW QUESTION # 44
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