Salesforce-Communications-Cloud資格認定、Salesforce-Communications-Cloudトレーニング費用

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Salesforce Salesforce-Communications-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Number:	Salesforce-Communications-Cloud-AP
Exam Duration:	105 minutes
Real Exam Qty:	60
Available Languages:	English
Exam Format:	Multiple Choice, Multiple Select
Exam Price:	USD 75
Related Certifications:	Salesforce Industry Cloud Credentials Salesforce OmniStudio Consultant Salesforce Communications Cloud
Recommended Training:	Salesforce Trailhead - Communications Cloud OmniStudio Learning Modules
Exam Registration:	Salesforce Credentials Registration
Sample Questions:	Salesforce Salesforce-Communications-Cloud Sample Questions
Exam Way:	Online proctored exam via Salesforce authorized testing provider
Pre Condition:	Recommended: Familiarity with Salesforce platform fundamentals and Industry Cloud concepts
Official Syllabus URL:	https://trailhead.salesforce.com/credentials/accredited-professional

>> Salesforce-Communications-Cloud資格認定 <<

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Salesforce Salesforce-Communications-Cloud 認定試験の出題範囲：

トピック	出題範囲
トピック 1	検出: このセクションでは、Communications Cloud プロフェッショナルが顧客の IT エコシステムを評価し、KPI を定義し、ビジネスプロセスをマッピングし、データ量の考慮事項に対処して、Salesforce Communications Cloud ソリューションをビジネス目標に合わせる能力を評価します。
トピック 2	計画と設計: このトピックでは、製品カタログのモデリング、注文の履行、移行戦略など、スケーラブルでベストプラクティス主導のソリューションを設計する Salesforce Communications Cloud プロフェッショナルの専門知識を測定します。Communications Cloud プロフェッショナルは、プロセスと要件をアーキテクチャガイドラインに合わせること、ユーザーストーリーに優先順位を付ける、資産管理フローを設計することについてテストされます。
トピック 3	デリバリー: OOTB 機能とカスタマイズを区別し、アーキテクチャと注文コンポーネントを調整し、データ移行戦略を考案することで、最終設計を実装に変換することに重点を置いています。このトピックを習得すると、Communications Cloud プロフェッショナルとしての能力が強調されます。

Salesforce Communications Cloud Accredited Professional (AP) Exam 認定 Salesforce-Communications-Cloud 試験問題 (Q71-Q76):

質問 # 71
UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

A. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global
B. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order
C. Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
D. Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item

正解：A

解説：
To meet the requirement of one callout to the activation system per mobile service followed by a callout to the billing system per item, configuring an orchestration plan with two orchestration items and an orchestration dependency (A) is recommended. This setup ensures that the activation process is completed before billing information is processed, maintaining the correct order of operations.References:Salesforce Communication Cloud Order Management documentation on orchestration plan configuration.

質問 # 72
Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related. They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?

A. Create another matrix for OTC's and add all the attributes from Account and product as input and price as Output.
B. Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems
C. Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix
D. Create Apex class and hook code to calculate the price and add as a step within the pricing plan

正解：C

質問 # 73
A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?

A. Use EPC project feature checking the changes done for the defaulted project after having enable the feature
B. Use price list history checking the changes done after having enabled the track field history on the Price list entry object
C. Use the versioning feature and comparing the prices for the version product after having enabled the feature
D. Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price

正解：A

質問 # 74
A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience. What approach should a consultant take during planning to ensure optimal development and time to market?

A. UX experience is the most important. Fully design and validate the UX before designing the integration step
B. Exact data in integration is an input to the ux design. Detailed Design of the integration... can start
C. Plan for three user stories running in parallel: UX design, Device reservation, API and inventory system integration
D. Plan for three user stories running subsequently: UX design first, Device Reservation API second, and inventory management system at last

正解：C

解説：
For optimal development and time to market, planning three user stories to run in parallel (A) covering UX design, Device Reservation API, and inventory system integration ensures that all essential components of the quote-to-order journey are developed concurrently. This approach facilitates a smoother omnichannel experience by integrating device reservation and inventory management seamlessly with the user interface design.References:Best practices for agile project management and omnichannel strategy development.

質問 # 75
Universal containers (UC) is a communication service provider using commination cloud. UC wants to create a guided ordering processes for their Sales agent and B2C Consumers. Which three option are technically feasible.

A. Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via community builder on a salesforce community for customers to leverage the development team's flow expertize
B. Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via Lightning Out on a third-party CMS for customers to leverage the development team's Flow expertise.
C. Use Omni Script for building the guided ordering journey for agents and call Omni script via community builder on a salesforce community to maximize reuse
D. Use OmniScript for building the guided the ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS for Customers to Maximize reuse.
E. Use Omni Script for building the guided ordering journey for agents and Omni script via Omni out on a salesforce community for customers to maximize governor limits and performance.

正解：A、C、D

質問 # 76
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