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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Data Management8%- Manage large data volumes and cross-system data flows
- Data migration and integration planning
- Data quality and scalability considerations
Implementation Strategies15%- Determine deployment and change management approaches
- Evaluate declarative vs custom development options
- Plan and manage implementation projects
Sales Lifecycle23%- Apply Sales Cloud features and related products
- Build reports and dashboards for sales KPIs
- Align solutions with business requirements, KPIs and challenges
- Design sales and marketing processes
Practical Application of Sales Cloud Expertise33%- Account and contact management
- Territory management and forecasting
- Opportunity management, products, price books and quotes
- Security and sharing configuration
- Lead management and conversion
Consulting Practices7%- Requirements gathering and analysis
- Solution design and validation
- Project lifecycle and delivery
Sales Productivity and Integration8%- Collaboration and mobile solutions
- Email and productivity tools integration
- Third-party application integration

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q191-Q196):

NEW QUESTION # 191
What are the main challenges that marketing faces when trying toalign with sales? (Select all that apply)

Answer: A,D


NEW QUESTION # 192
It is challenging for the sales operations team to provide Universal Containers with accurate and insightful reports due to the poor quality and high volume of Account, Contact, and Lead dat a. As the team performs data cleansing, productivity has been impacted, leading to Inefficiency and low adoption.
What should the consultant do first?

Answer: B

Explanation:
The first step to addressing poor data quality and high volume issues is to create a data management plan and a data quality dashboard. A data management plan outlines the processes and responsibilities for maintaining data quality, including data cleansing and validation procedures. A data quality dashboard provides visibility into data quality issues, helping the team monitor and address them proactively. This approach helps improve data accuracy and enables the sales operations team to produce more reliable and insightful reports, enhancing overall efficiency and adoption.
Reference:
Data Quality Management
Creating Data Quality Dashboards


NEW QUESTION # 193
5 steps to running your campaigns in Salesforce CRM?

Answer:

Explanation:
1. Plan campaigns
2. Create campaigns
3. Execute campaigns
4. Track responses
5. Measure campaigns


NEW QUESTION # 194
Place the following steps in the correct order to set up Salesforce for Outlook:

Answer: A,B,C,D


NEW QUESTION # 195
Sales managers at Cloud Kicks need to visualize all open opportunities based on the location of the related Account.
Which solution should a consultant recommend?

Answer: A


NEW QUESTION # 196
......

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