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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Test and Deploy | 13% | - Create deployment plan - Validate processes and perform testing - Deploy across environments - Manage UAT and release milestones |
| Topic 2: Solution Design | 36% | - Design future state business processes - Validate data model fitment - Define future state architecture - Understand deployment tools and practices - Determine security and data access considerations - Map Energy and Utilities Cloud components to architecture |
| Topic 3: Discovery | 13% | - Analyze current state processes and architecture - Identify gaps compared to standard product capabilities - Align and validate requirements with stakeholders - Document and articulate business needs, value proposition and vision |
| Topic 4: Implementation | 38% | - Configure products, pricing and order capture - Enable contract management and post-sales processes - Initial platform setup and license configuration - Data migration and third-party integration - Configure access and permissions |
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NEW QUESTION # 56
An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?
Answer: A,C
Explanation:
When defining the pricing for a new subscription service with Industries CPQ, it's essential to create a Price List Entry that specifies the price, currency, and charge type. For a subscription service priced at USD $60 monthly, the Price List Entry should have an amount set to $60, the currency specified as USD, and the charge type categorized as Recurring. This approach ensures that the pricing metadata accurately reflects the subscription nature of the service, facilitating correct billing and revenue recognition.References= Salesforce Industries CPQ documentation provides detailed guidelines on setting up pricing for various types of products and services, including recurring subscription services. This includes creating and managing Price List Entries to define pricing terms:https://help.salesforce.com/articleView?id=cpq_create_price_list.htm&type=5
NEW QUESTION # 57
An energy company is building a Customer 360 view for its call center agents. They start with the Energy and Utilities Cloud Contact Center Console but need to make modifications.
Which tools are primarily used to create and modify this console?
Answer: A
NEW QUESTION # 58
An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?
Answer: C
NEW QUESTION # 59
A customer is ready to install the managed package for Energy and Utilities Cloud.
Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?
Answer: B,D
Explanation:
Prior to installing the managed package for Energy and Utilities Cloud, two critical Product Schedules settings must be enabled for all products to ensure a successful installation: Product Scheduling and Quantity Scheduling. These settings are prerequisite steps that enable the system to handle and manage the scheduling of products over time, crucial for the energy and utilities sector where products and services often have associated schedules for delivery, usage, and billing. Ensuring these settings are enabled allows for the seamless integration and functionality of the Energy and Utilities Cloud package with the existing Salesforce environment. Reference = Salesforce's setup and installation guides for Energy and Utilities Cloud specifically mention the requirement to enable Product Scheduling and Quantity Scheduling as part of the preparation steps before package installation. This information can be found in the Salesforce Help documentation related to product schedules: https://help.salesforce.com/articleView?id=products_schedules_overview.htm&type=5
NEW QUESTION # 60
An energy customer has purchased a new home and needs to transfer their service.
Which object needs a new record created to track service at the new location?
Answer: D
NEW QUESTION # 61
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