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>> New ISO-14001-Lead-Auditor Test Test <<
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NEW QUESTION # 40
A chain of 10 paint shops in a city has established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing a second-party audit. The audit plan included an interview with the General Manager (GM). The dialogue was as follows:
You: Hi, good evening. I have seen well-developed environmental risk assessment processes. However, I did not find the identification of emergency situations included in the results of this process. The Environmental Manager (EM) could not provide me with an acceptable answer to this question.
GM: The EM joined us two months ago, and he may not know some decisions we made some time ago, when we first certified our EMS. During those days, I met with all 10 supervisors and asked them what the emergencies were that they feared most. They unanimously said: fire. That was it. This is the only emergency we care about. As far as I remember, we do not test the plan very often because the supervisors of all our 10 shops know it very well. The auditors of our certification body accepted this. We have not had a fire in the last 10 years.
What evidence would you need to review to determine conformity with ISO 14001 in this scenario? Select six
.
Answer: C,G,I,J,K,L
Explanation:
In accordance with ISO 14001:2015 Clause 8.2 (Emergency preparedness and response) and Clause 6.1.1 (Actions to address risks and opportunities), an organization must systematically identify potential emergency situations and periodically test planned response actions.
To evaluate conformity in this scenario, an auditor must examine six primary evidence trails:
* Reports of the last two fire drills performed (Option C): Verifies recent testing of response procedures required by Clause 8.2.
* Reports of audits from the certification body (Option E): Verifies previous audit findings and whether emergency preparedness was previously audited (Clause 9.2 / Clause 9.3).
* More details on whether the risk assessment process was applied to emergencies (Option F):
Evaluates whether chemical spills, solvent leaks, or fires were systematically assessed under Clause
6.1.1.
* Minutes of the meeting with supervisors where a fire was determined as the only emergency situation (Option H): Validates documented evidence supporting the determination of emergency scope.
* Shops that have tested the plan in the last 10 years (Option I): Assesses performance evidence regarding periodic testing across all 10 site locations under Clause 8.2.
* Reports of the management reviews (Option J): Confirms whether top management periodically evaluated emergency preparedness and response effectiveness under Clause 9.3.
Irrelevant options (such as supervisor replacements, general H & S signage, employee headcount, fire extinguisher inspections, or general competence records) relate to operational maintenance or OH & S rather than the core EMS emergency planning and evaluation process.
References: ISO 14001:2015 Clause 6.1.1 (Risks and opportunities), Clause 8.2 (Emergency preparedness and response), Clause 9.3 (Management review), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Evaluating Emergency Preparedness Audit Trails).
NEW QUESTION # 41
Just before the closing meeting of a third-party audit, the audit team leader is invited to a meeting with the EMS Manager.
He tells the audit team leader that a member of the audit team was seen taking videos on the factory floor using his mobile phone and wants him suspended from the closing meeting with any nonconformities raised by him rescinded.
When asked about this, the auditor said that he had obtained permission from the Production Manager who was escorting him around.
Select three options of how the audit team leader might respond to the EMS Manager.
Answer: A,C,D
Explanation:
The correct responses are A, B and C .
This situation relates to audit confidentiality, professional conduct, audit evidence control, and closing meeting management . The audit team leader should respond calmly, investigate the concern, and avoid automatically withdrawing valid findings simply because the auditee objects to the method used to collect some evidence.
A is correct because nonconformities should not be rescinded if they are supported by valid audit evidence from other sources. Audit findings must be based on objective evidence. If the same nonconformities are supported by interviews, records, observations, or other evidence apart from the videos, they can still be presented at the closing meeting.
B is correct because the audit team leader should investigate the situation with the auditor. The team leader needs to understand why videos were taken, whether this was an agreed or acceptable audit method, what permission was obtained, and whether confidentiality or site rules were breached.
C is correct because the auditor states that permission was obtained from the Production Manager who was escorting him. The team leader can explain this to the EMS Manager and offer a practical control by deleting the videos after they are no longer needed for the closing meeting, provided this aligns with certification body procedure and client confidentiality requirements.
D is incorrect because auditors do not have a general automatic right to take videos for reports. Recording or photographing during an audit should be controlled, agreed, and subject to confidentiality and information security requirements.
E is incorrect because immediately removing the auditor and deleting all videos is excessive unless an investigation confirms serious misconduct. The audit team leader should first establish the facts and determine whether the audit evidence remains valid.
Therefore, the three best responses are A, B and C .
NEW QUESTION # 42
A multi-level shopping centre is open every day to the public from 09:00-21:00 hours. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on. Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights thus saving on lighting costs, but the estimated budget for this has not yet been approved by the board.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try and reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed in each floor of the centre. We take readings every hour and we plot the consumption graph for every staff shift.
You continue the interview and find that energy consumption has increased steadily over the past five years.
Select the two statements that are true.
Answer: C,F
NEW QUESTION # 43
A multi-level shopping centre is open every day to the public from 09:00-21:00. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on.
Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights, thus saving on lighting costs, but the board has not yet approved the estimated budget for this.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try to reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed on each floor of the centre. We take readings every hour, and we plot the consumption graph for every staff shift.
Select three options that would provide evidence of conformance with clause 9.1.1 of ISO 14001.
Answer: A,B,H
Explanation:
The correct answers are C, D and F .
This question relates to ISO 14001:2015 Clause 9.1.1 - Monitoring, measurement, analysis and evaluation .
Clause 9.1.1 requires the organisation to monitor, measure, analyse and evaluate its environmental performance. The organisation must determine what needs to be monitored and measured, the methods for monitoring, measurement, analysis and evaluation, when monitoring and measurement will be performed, and when results will be analysed and evaluated. It must also ensure monitoring and measuring equipment is calibrated or verified, where appropriate.
C). Periodic analysis of the results of meter readings - Correct
The shopping centre is measuring electricity consumption using meters. Analysing meter readings periodically provides evidence that the organisation is evaluating environmental performance, not just collecting data.
D). Certification showing that the meters are calibrated to known standards - Correct Because the centre relies on electricity meters to measure energy consumption, calibration or verification evidence supports the validity of the measurement results.
F). A procedure that provides instructions in taking meter readings and using them to plot a graph - Correct This provides evidence that the organisation has defined a method for monitoring and measuring energy consumption and for presenting the data for analysis.
The other options are not the best answers for Clause 9.1.1:
A relates more to competence or awareness, not monitoring and measurement.
B relates to environmental objectives under Clause 6.2, not directly to Clause 9.1.1.
E is not relevant unless office temperature has been identified as something requiring monitoring.
G is an operational improvement action, not evidence of monitoring and measurement.
H may affect energy use, but increased visitor numbers alone do not demonstrate monitoring, measurement, analysis or evaluation.
Therefore, the three items that best demonstrate conformance with ISO 14001:2015 Clause 9.1.1 are C, D and F .
NEW QUESTION # 44
A small services organisation has been contracted to handle the disposal of waste for a local hospital. You are an auditor conducting a Stage 2 audit of the care home to ISO 14001. You are reviewing the contract with the Service Manager (SM). An addendum to the contract only requires that biological waste is disposed of in the most environmentally friendly way, without reference to any regulatory requirements.
You: How was the waste disposal plan for the contract developed?
SM: We have a basic template that covers the materials, labour requirements and methods to be employed.
Some of that is specified by the contractor.
You: How does the plan deal with specific items like biological waste, which are included in the contract and can pose biological hazards to the environment?
SM: The basic plan covers general waste, but we have an addendum that covers biological waste.
You: Are you aware of the regulatory requirements for waste disposal standards in hospitals?
SM: Yes but we depend on the contractor to look after that side of things.
You raise a nonconformity against section 8.1.d of ISO 14001.
At the Stage 2 closing meeting of the audit, the EMS Manager objects to the nonconformity raised and asks for it to be withdrawn. He insists that they meet all the regulations.
Choose one of the options that the audit team leader should take in response to the request.
Answer: A
NEW QUESTION # 45
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