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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Object Manager and Lightning App Builder | 20% | - Page Customization
|
| Topic 2: Workflow and Process Automation | 16% | - Automation Tools
|
| Topic 3: Productivity and Collaboration | 7% | - Collaboration Tools
|
| Topic 4: Sales and Marketing Applications | 12% | - Sales Productivity
|
| Topic 5: Configuration and Setup | 20% | - User Interface Configuration
|
| Topic 6: Data and Analytics Management | 14% | - Data Management
|
| Topic 7: Service and Support Applications | 11% | - Customer Support
|
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NEW QUESTION # 198
Which three aspects of standard fields should an administrator customize?
Choose 3 answers
Answer: B,C,E
NEW QUESTION # 199
An administrator at Ursa Major Solar just learned about the AppExchange and how helpful it can be to the company's business.
Which two actions can be accomplished via the AppExchange?
'Choose 2 answers
Answer: A,C
Explanation:
Explanation
The AppExchange is an online marketplace where customers can find apps, components, consultants, developers, and more to extend Salesforce functionality or solve specific business challenges. Some of the actions that can be accomplished via AppExchange are finding certified developers and consultants who can help with custom development or implementation projects; installing industry-specific solution templates that provide preconfigured apps, dashboards, reports etc., for various industries such as manufacturing or healthcare; downloading free tools or components that enhance productivity or user experience; browsing reviews or ratings from other customers who have used certain products or services; etc. References:
https://appexchange.salesforce.com/
NEW QUESTION # 200
Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.
Which three of the standard objects are available to an administrator considering a support use case?
Choose 3 answers
Answer: A,C,D
NEW QUESTION # 201
The Support team at Ursa Major Solar prefersusing split list views on the case homepage. Occasionally, the team views shipments from another support application.
What should the administrator configure to allow the team to use the split list view?
Answer: C
Explanation:
Explanation
Split views are a feature that allows users to view records as asplit list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments.
References:https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5
NEW QUESTION # 202
Cloud Kicks (CK) stores information about specific customers in Contacts and information about shoes and accessories in a custom Merchandise object.
What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?
Answer: D
Explanation:
Explanation
A junction object is a type of custom object that allows administrators to create many-to-many relationships between two other objects. A many-to-many relationship means that each record of one object can be related to multiple records of another object, and vice versa. For example, a junction object can represent that a contact can be interested in multiple pieces of merchandise, and a piece of merchandise can be of interest to multiple contacts. A junction object has two master-detail relationships with the two objects it connects.
References: https://help.salesforce.com/s/articleView?id=sf.relationships_manytomany.htm&type=5
NEW QUESTION # 203
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