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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Nonprofit Cloud Consultant Exam |
| Exam Number: | Nonprofit-Cloud-Consultant (NP-Con-102) |
| Exam Format: | Multiple-select, Multiple-choice, May include unscored items, Scenario-based |
| Related Certifications: | Salesforce Certified Administrator |
| Exam Price: | $200 USD (plus applicable taxes) |
| Passing Score: | 64% - 67% |
| Available Languages: | English |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | Valid indefinitely with annual maintenance via Trailhead |
| Recommended Training: | Prepare for Your Salesforce Nonprofit Cloud Consultant Credential |
| Exam Registration: | Salesforce Certification Portal Pearson VUE Registration |
| Sample Questions: | Salesforce Nonprofit-Cloud-Consultant Sample Questions |
| Exam Way: | Online proctored or onsite at authorized testing centers |
| Pre Condition: | Must hold Salesforce Certified Administrator certification; recommended 1–2 years experience implementing Salesforce for nonprofits |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/nonprofitcloudconsultantnpc |
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Salesforce Nonprofit-Cloud-Consultant (Salesforce Certified Nonprofit Cloud Consultant (SP20)) is an exam designed for individuals who want to demonstrate their expertise in Salesforce Nonprofit Cloud. Nonprofit-Cloud-Consultant exam is intended for those who have a deep understanding of the nonprofit sector and are familiar with Salesforce Nonprofit Cloud's various features and functionalities. The Nonprofit-Cloud-Consultant Certification is a great way to demonstrate your knowledge and commitment to the nonprofit sector.
NEW QUESTION # 100
A system admin is trying to figure whether the nonprofit's internal release schedule conflicts with either Salesforce.com or Salesforce.org major releases.
What are two facts about Salesforce.org major releases the consultant could share with the admin?
Choose 2 answers
Answer: D
NEW QUESTION # 101
A nonprofit organization provides case management to its clients. There is a requirement for a score to be automatically assigned to each client based on several factors such as age, income and number of health conditions. The nonprofit also wants to automate the creation and assignment of follow up tasks related to the client.
Which combination of functions should the consultant recommend?
Answer: A
Explanation:
For a nonprofit organization providing case management and requiring automatic scoring of clients based on various factors like age, income, and health conditions, along with automating the creation and assignment of follow-up tasks, the best combination of functions is Engagement Plans and Levels.
Engagement Plans: These are used to automate the creation of tasks and follow-up activities based on predefined templates. This feature ensures that specific tasks are generated and assigned to relevant staff members as soon as certain criteria are met.
Steps to Set Up Engagement Plans:
Navigate to the "Engagement Plans" tab in NPSP.
Create a new Engagement Plan Template, defining the tasks and follow-ups that should be created.
Specify the conditions under which this Engagement Plan should be triggered (e.g., a new client intake).
Assign the Engagement Plan to the appropriate client records.
Levels: These are used to categorize clients (or any other records) based on numeric values or other criteria. In this case, Levels can be used to automatically assign a score to each client based on their age, income, and health conditions.
Steps to Set Up Levels:
Navigate to NPSP Settings > Levels.
Create a new Level, specifying the criteria for each level (e.g., age range, income bracket, number of health conditions).
Define the actions that should be triggered when a client reaches a specific level.
By using Engagement Plans and Levels, the nonprofit can automate both the scoring of clients and the creation of follow-up tasks, ensuring a streamlined case management process.
Reference:
CertGod Nonprofit Cloud Consultant Guide:
NEW QUESTION # 102
A nonprofit organization is implementing Nonprofit Cloud. An Administrator needs to set up individual gift acknowledgements by using native Nonprofit Cloud features.
Which steps should the Administrator include in the process?
Answer: C
NEW QUESTION # 103
A nonprofit organization needs to suspend a recurring donation for a donor who has requested a temporary break.
Which Nonprofit Cloud invocable action should the organization use?
Answer: C
NEW QUESTION # 104
A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox.
What should the consultant recommend to ensure the contractor is unable to access this sensitive data?
Answer: A
Explanation:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-data-mask/understand-the-importance-of-data-privacy Salesforce Data Mask is the recommended solution to ensure the contractor is unable to access sensitive data in a full copy sandbox. Data Mask is designed to secure sensitive data in sandboxes by masking or obfuscating it, thereby preventing unauthorized access.
Salesforce Data Mask Overview:
Salesforce Data Mask allows you to obfuscate sensitive data in sandboxes, ensuring that real data is not exposed.
It provides various masking options, including anonymization, pseudonymization, and deletion.
Implementation Steps:
Install Salesforce Data Mask from the Salesforce AppExchange.
Configure the masking rules for the fields that contain sensitive information. You can choose the appropriate masking technique based on your needs (e.g., random characters, fixed characters, or deletion).
Apply the masking rules to the full copy sandbox where the contractor will be working.
Benefits of Using Data Mask:
Security: Ensures sensitive data is not exposed in non-production environments.
Compliance: Helps meet regulatory and compliance requirements by protecting personal and personally identifiable information.
Flexibility: Allows you to define specific rules for different types of data and fields.
Reference:
CertGod Nonprofit Cloud Consultant study guide: "Implement Salesforce Data Mask and mask the sensitive data".
NEW QUESTION # 105
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