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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Value Design | 32% | - Value measurement and outcomes - Ethics and value alignment - Context and innovation impact - Strategic direction and rationale |
| Topic 2: Intangible Deliverables | 26% | - Change and adoption enablement - Stakeholder alignment - Culture and capability building - Governance and mindset |
| Topic 3: Tools and Artifacts | 23% | - Decision-making tools - Documentation and visualization - Design frameworks and methods - Strategy mapping and modeling |
| Topic 4: Leveraging Adjacent Roles and Skills | 19% | - Collaboration with architects and designers - Working with product and business teams - Integrating UX and technical perspectives - Leading cross-functional work |
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88. Frage
Cloud Kicks' strategy designer needs to communicate a new product vision but is only able to access key stakeholders virtually Which technique should the designer use to ensure the audience remains engaged?
Antwort: A
Begründung:
The technique that the designer should use to ensure the audience remains engaged is to ask open-ended questions to the audience to maintain their involvement. Open-ended questions are questions that require more than a yes or no answer, and invite the audience to share their thoughts, opinions, or feedback. Asking open-ended questions can help the designer capture the audience's attention, interest, and curiosity, as well as encourage interaction and dialogue. Turning the camera off may reduce the visual connection and rapport with the audience. Dedicating half of the meeting time to answering questions may not be enough to keep the audience engaged throughout the presentation.
89. Frage
Cloud Kicks (CK) wants to launch a new application that will change the processes and operating procedures within the organization. To propose a rollout of the new application, CK ' s design team plans on building and testing a Minimum Viable Product (MVP). Which outcome should the team focus on when defining the MVP?
Antwort: B
Begründung:
An MVP tests core value hypotheses to validate or invalidate essential features with minimal effort. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. An MVP is designed to validate or invalidate the smallest set of essential assumptions and features needed to learn whether the product creates the intended value. It is not a miniature version of every future feature, nor does it require a large test audience simply for scale. Here, Validating or invalidating the essential features of the product is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Testing an outline of all features and possibilities of the product focuses attention elsewhere, while Assessing essential features of the product with a large group of users addresses a related concern without providing the same fit to the scenario ' s stated objective.
Study Guide Topics: Tools and Artifacts
Official Salesforce Reference: Platform Strategy Designer Certification Prep - Tools and Artifacts
90. Frage
Cloud Kicks' existing customers are loyal, but the company believes its total addressable market is larger.
What should their strategy designer explore to increase market share?
Antwort: B
Begründung:
The strategy designer should explore diversifying product offerings to increase market share. This means creating new products or services that appeal to different customer segments or needs, and expanding the customer base and revenue potential of the business. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/diversify-product-offerings
91. Frage
Cloud Kicks' users demonstrated behaviors and shared quotes on their excitement to use a new offering, as well as how it would influence their purchasing habits., during feedback sessions.
What do these qualitative findings Indicate about the new offering"?
Antwort: C
Begründung:
These qualitative findings indicate desirability of the new offering. Desirability refers to how much customers want or need a product or service, and how it meets their expectations and emotions. It can be measured by observing customers' behaviors and reactions, such as excitement, interest, engagement, satisfaction, or recommendation. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/measure-the-success-of-the-initiative
92. Frage
The strategy designer at Cloud Kicks is using a How Might We statement to frame their design challenge.
What should they do to test their statement to ensure it successfully guides their design process?
Antwort: B
Begründung:
A good HMW statement is tested by running rapid ideation to see if it generates a broad variety of creative ideas. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. Rapid ideation is a practical test of a How Might We statement because a good statement should generate multiple plausible ideas quickly. If the team cannot generate alternatives, the framing may be too narrow, too broad, or too solution- biased and should be revised. Here, Use rapid ideation with project team. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Test the statement with end users. focuses attention elsewhere, while Launch an online survey.
addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Value Design
Official Salesforce Reference: Challenge Framing and Scoping - Create Effective How Might We Statements
93. Frage
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