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| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting and Diagnostics | 15% | - Use built-in tools: Console, Activity Monitor, Diagnostics - Identify common hardware and software issues - Resolve startup, performance, and crash problems |
| Software, Apps, and Content Management | 20% | - Install, update, and troubleshoot apps - Update and restore iOS, iPadOS, and macOS - Manage media, files, and storage |
| Network and Connectivity | 15% | - Configure Wi-Fi, Bluetooth, and cellular connections - Troubleshoot network and connectivity problems - Use AirDrop, Continuity, and Handoff features |
| Device Setup and Configuration | 20% | - Configure Apple Account and iCloud services - Manage settings, preferences, and profiles - Set up and activate iPhone, iPad, and Mac |
| User and Account Management | 15% | - Secure accounts with passwords, biometrics, and recovery - Create and manage user accounts - Resolve account access and sync issues |
| Security and Privacy | 15% | - Configure privacy settings and permissions - Implement security features: FileVault, Activation Lock, Find My - Protect data and resolve security issues |
>> Exam Apple-Device-Support Syllabus <<
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NEW QUESTION # 215
Scenario
Andre created a Keynote presentation on his iPad that he wants to access on the desktop of his MacBook Air.
Select the setting in the sidebar that Andre should turn on to access iCIoud Drive on his Mac.
Answer:
Explanation:
NEW QUESTION # 216
Select three responses.
Which three scenarios cause Apple File System (APFS) volumes to generate encryption keys?
Answer: B,D,E
NEW QUESTION # 217
Scenario
You're trying to connect a podcasting microphone to your MacBook Air. You're using the Apple USB-C Digital AV Multiport Adapter connected to a standard USB A to B cable that connects to the microphone.
You open Sound in System Settings and click the input tab. but the microphone doesn't appear in the sound input device list.
What should you use to verify that your Mac has successfully connected to the microphone?
Answer: C
Explanation:
To verify that your Mac has successfully connected to the microphone, you should use the System Information app to check the USB devices connected to your Mac. The System Information app provides detailed information about your Mac hardware, software, and devices. You can access the System Information app by choosing Apple menu > About This Mac, thenclicking System Report. In the System Information window, select Hardware > USB from the sidebar. You should see your microphone listed under the USB Device Tree, along with its product ID, vendor ID, speed, and other details. If you don't see your microphone, try disconnecting and reconnecting it, or using a different USB port or cable. References: How to use System Information on your Mac - Apple Support, USB-C Digital AV Multiport Adapter - Apple
NEW QUESTION # 218
How to put an iPhone in recovery mode?
Answer: A,B,C
Explanation:
According to the Apple Device Support Reference Materials, the steps to put an iPhone in recovery mode are:
* Plug your iPhone in to your computer using your USB to Lightning cable 1 .
* On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes 1 .
* Quickly press and release the Volume Up button, then quickly press and release the Volume Down button, and then press and hold the Side (or Power) button until the recovery mode screen pops up 1 2
. It won't happen instantly, so hang on for at least 15 seconds or so before you try it again 2 .
* Locate your device on your computer and choose the option to Update or Restore 1 .
These steps apply to all iPhones manufactured since 2017, including iPhone 8 or later, iPhone SE (2nd and
3rd generations), and iPhone 12 or later 2 . For older models, such as iPhone 7 or earlier, the steps may vary slightly 1 . References : 1 : If you can't update or restore your iPhone or iPod touch - Apple Support 2: How to put your iPhone or iPad into recovery mode | iMore
NEW QUESTION # 219
A user tries to use Erase All Content and Settings with their organization-owned iPhone. But the option is dimmed. Why is this option dimmed?
Answer: C
Explanation:
MDM restrictions on organization-owned iPhones can disableErase All Content and Settingsto prevent unauthorized wipes.
* Option B: Software issues don't dim options.
* Option C: iOS version doesn't affect this.
* Option D: All modern iPhones support it.
* Option A: Correct-MDM control.References: Apple Support - "MDM restrictions" (support.apple.com
/HT204142).
NEW QUESTION # 220
......
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