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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: ITOA Administration | 10% | - Configuring ITOA - ITOA dashboard overview |
| Topic 2: ITSI Service Design | 18% | - Creating and configuring services - Entity templates and filters - Service Health Score calculation - Service dependencies and dependencies view |
| Topic 3: ITSI Overview and Concepts | 8% | - ITSI product overview - Entities and services - ITSI key concepts and terminology |
| Topic 4: Service Discovery and Installation | 8% | - Service Discovery overview - Service Discovery installation - Creating adaptive threshold templates |
| Topic 5: Advanced Topics | 16% | - ITSI and Splunk Enterprise Security integration - Service-level availability reporting - Custom KPIs and calculations - ITSI content management |
| Topic 6: ITSI Analytics | 12% | - Glass Table thresholds - Notable Events and aggregation policies - Configuring aggregation policies |
| Topic 7: ITSI Administration | 14% | - KPI base searches and aggregation - Backup and restore ITSI configuration - Managing services using deep dives - ITSI searches and scheduled searches |
| Topic 8: Glass Tables | 14% | - Creating Glass Tables - Configuring Glass Table elements - Entity Drilldown |
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NEW QUESTION # 42
Which of the following is a recommended best practice for ITSI installation?
Answer: D
Explanation:
One of the recommended best practices for Splunk IT Service Intelligence (ITSI) installation is to avoid installing ITSI on search heads that already have Splunk Enterprise Security (ES) installed. This recommendation stems from potential resource conflicts and performance issues that can arise when both resource-intensive applications are deployed on the same instance. Both ITSI and ES are complex applications that require significant system resources to function effectively, and running them concurrently on the same search head can lead to degraded performance, conflicts in resource allocation, and potential stability issues. It's generally advised to segregate these applications onto separate Splunk instances to ensure optimal performance and stability for both platforms.
NEW QUESTION # 43
What is an episode?
Answer: B
Explanation:
It's a deduplicated group of notable events occurring as part of a larger sequence, or an incident or period considered in isolation.
Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/EA/EpisodeOverview An episode is a deduplicated group of notable events occurring as part of a larger sequence, or an incident or period considered in isolation. An episode helps you reduce alert noise and focus on the most important issues affecting your IT services. An episode is created by an aggregation policy, which is a set of rules that determines how to group notable events based on certain criteria, such as severity, source, title, and so on.
You can use episode review to view, manage, and resolve episodes in ITSI. The statement that defines an episode is:
C). A notable event group. This is true because an episode is composed of one or more notable events that are related by some common factor.
The other options are not definitions of an episode because:
A). A workflow task. This is not true because a workflow task is an action that you can perform on an episode, such as assigning an owner, changing the status, adding comments, and so on.
B). A deep dive. This is not true because a deep dive is a dashboard that allows you to analyze the historical trends and anomalies of your KPIs and metrics in ITSI.
D). A notable event. This is not true because a notable event is an alert generated by ITSI based on certain conditions or correlations, not a group of alerts.
References: [Overview of Episode Review in ITSI], [Overview of aggregation policies in ITSI]
NEW QUESTION # 44
Which of the following describes enabling smart mode for an aggregation policy?
Answer: B
Explanation:
1. From the ITSI main menu, click Configuration > Notable Event Aggregation Policies.
2. Select a custom policy or the Default Policy.
3. Under Smart Mode grouping, enable Smart Mode.
4. Click Select fields. A dialog displays the fields found in your notable events from the last 24 hours.
Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/EA/SmartMode C is the correct answer because smart mode is a feature of aggregation policies that allows ITSI to automatically group notable events based on the fields that have the most impact on the event occurrence.
You can enable smart mode for an aggregation policy by editing the policy, selecting the smart mode option, and choosing the fields to analyze. You can also specify a minimum number of events to trigger smart mode and a maximum number of groups to create. References: Configure smart mode for aggregation policies in ITSI
NEW QUESTION # 45
Which of the following items apply to anomaly detection? (Choose all that apply.)
Answer: A,C
NEW QUESTION # 46
What is the main purpose of the service analyzer?
Answer: D
Explanation:
Reference: https://docs.splunk.com/Documentation/MSExchange/4.0.3/Reference/ServiceAnalyzer The service analyzer is a dashboard that allows you to monitor the overall service and KPI status in ITSI. The service analyzer displays a list of all services and their health scores, which indicate how well each service is performing based on its KPIs. You can also view the status and values of each KPI within a service, as well as drill down into deep dives or glass tables for further analysis. The service analyzer helps you identify issues affecting your services and prioritize them based on their impact and urgency. The main purpose of the service analyzer is:
D). Monitor overall service and KPI status. This is true because the service analyzer provides a comprehensive view of the health and performance of your services and KPIs in real time.
The other options are not the main purpose of the service analyzer because:
A). Display a list of all services and entities. This is not true because the service analyzer does not display entities, which are IT components that require management to deliver an IT service. Entities are displayed in other dashboards, such as entity management or entity health overview.
B). Trigger external alerts based on threshold violations. This is not true because the service analyzer does not trigger alerts, which are notifications sent to external systems or users when certain conditions are met. Alerts are triggered by correlation searches or alert actions configured in ITSI.
C). Allow analysts to add comments to alerts. This is not true because the service analyzer does not allow analysts to add comments to alerts, which are notifications sent to external systems or users
NEW QUESTION # 47
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