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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Configure and manage Teams meetings and conferencing20%- Configure and manage Teams Rooms and devices
  • 1. Manage Teams certified devices
  • 2. Manage Teams Rooms devices
  • 3. Configure Teams panels
  • 4. Configure Teams Rooms accounts
  • 5. Plan for Microsoft Teams Rooms
- Configure and manage webinars and live events
  • 1. Manage live event policies
  • 2. Manage attendee engagement features
  • 3. Configure event group roles
  • 4. Configure webinar settings
- Configure and manage meeting experiences
  • 1. Configure live captions and transcription
  • 2. Manage meeting policies
  • 3. Configure meeting templates
  • 4. Configure audio conferencing
  • 5. Configure meeting settings
Manage collaboration communications systems25%- Manage compliance and security
  • 1. Configure retention policies for calls and meetings
  • 2. Configure compliance recording
  • 3. Manage security and compliance for Teams Phone
  • 4. Configure recording policies
  • 5. Configure information barriers
- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor meeting quality
  • 2. Monitor Teams Rooms health
  • 3. Troubleshoot audio/video issues
  • 4. Analyze meeting usage reports
  • 5. Use Teams Admin Center for diagnostics
- Manage reporting and analytics
  • 1. Analyze usage reports
  • 2. Monitor user adoption analytics
  • 3. Use Teams Admin Center reports
  • 4. Generate call quality reports
- Monitor and troubleshoot Teams Phone
  • 1. Analyze call analytics
  • 2. Monitor call quality
  • 3. Use Call Quality Dashboard (CQD)
  • 4. Troubleshoot call issues
  • 5. Monitor SBC health
Configure and manage Teams Phone25%- Configure Teams Phone
  • 1. Configure caller ID policies
  • 2. Configure calling policies
  • 3. Configure call hold music
  • 4. Configure location-based routing
  • 5. Configure call park policies
- Configure and manage PSTN connectivity
  • 1. Configure Operator Connect
  • 2. Configure Teams Calling Plans
  • 3. Manage SBC (Session Border Controllers)
  • 4. Configure voice routing policies
  • 5. Configure Direct Routing
- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure dynamic emergency calling
  • 3. Configure emergency calling policies
  • 4. Configure emergency locations
Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Configure meeting policies
  • 2. Plan for Teams meetings and live events
  • 3. Configure conferencing bridges
  • 4. Plan for Microsoft Teams Rooms
  • 5. Plan for webinars and town halls
- Plan and configure network settings for Microsoft Teams
  • 1. Plan for network bandwidth requirements
  • 2. Plan for network topology and connectivity
  • 3. Implement quality of service (QoS)
  • 4. Plan and configure network settings for media traffic
  • 5. Configure network ports and protocols
- Plan and configure Teams Phone
  • 1. Plan for Teams Phone with PSTN connectivity
  • 2. Configure Teams Phone policies
  • 3. Plan for Teams Phone deployments
  • 4. Configure emergency calling policies
  • 5. Configure call queues and auto attendants

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q228-Q233):

NEW QUESTION # 228
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You set the routing method for the call queue to Attendant routing.
Does this meet the goal?

Answer: A

Explanation:
call queue to Attendant routing does not meet the requirement. but configuring groups to channel does.


NEW QUESTION # 229
You have a Microsoft Teams deployment.
You plan to schedule the events shown in the following table.

You need to recommend which type of event access to use for the events.
What should you recommend for each event? To answer, drag the event access types to the correct events. Each event access type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 230
You need to implement the planned changes for the +14165555555 reception area number. You create a new call queue.
Which three actions should you perform in sequence next? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:


NEW QUESTION # 231
You have a Microsoft 365 E5 subscription and a Microsoft Teams deployment.
You need to recommend a solution for a company-wide meeting. The solution must meet the following requirements:
* Support Microsoft enterprise content delivery network (eCDN).
* Support 500 attendees in a real-time meeting.
* Minimize costs.
Which meeting template should you recommend, and which license should you recommend for the meeting organizer? To answer. select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 232
Hotspot Question
You have a Microsoft Teams Phone deployment that contains a Session Border Controller (SBC) named SBC1.contoso.com.
Direct Routing integrates with a PBX phone system that uses only four-digit dialing and is configured to use the SBC.
Teams is configured to use dial plans that normalize any four-digit calls to E.164.
You have the following translation rule.

You need to ensure that calls to the legacy PBX pass only a four-digit extension.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 233
......

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