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Cisco 700-805 exam covers a wide range of topics, including the renewal process for Cisco products and services, the tools and resources available to manage renewals, and the strategies and best practices for managing renewals. 700-805 Exam also covers the different types of contracts and agreements that are used in the renewal process, as well as the legal and regulatory requirements that must be considered when managing renewals.
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Cisco 700-805 (Cisco Renewals Manager) Certification Exam is an advanced-level certification that validates the skills and knowledge required to manage the renewal process for Cisco products and services. It is designed for professionals who are already working in the IT industry and have experience in managing Cisco products and services. To prepare for the exam, candidates are recommended to take the Cisco Renewals Manager training course and use Cisco's online resources. Passing the exam will demonstrate a candidate's expertise in managing the renewal process for Cisco products and services.
NEW QUESTION # 27
Which event begins the Renewal process?
Answer: B
NEW QUESTION # 28
An RM is reviewing a consumption report in EAWS for a customer ' s Software EA. The report shows the customer is trending at 118% consumption of their security suite with six months remaining in the term. What is the most effective operational action for the RM?
Answer: A
Explanation:
The RM should proactively engage the customer now, explain the consumption trajectory, and help the customer prepare financially for a potential True Forward adjustment. Cisco defines True Forward as the process used to account for consumption above the customer's current EA entitlement, with charges applied prospectively rather than as a retroactive true-up. EAWS is specifically identified by Cisco as the most accurate tool for monitoring real-time EA consumption. (Cisco) The 118% consumption level is particularly significant. Cisco's current EA 3.0 program terms define Exceptional Growth as consumption exceeding 115% of current entitlement. When this threshold is exceeded, Cisco has the right to initiate an off-cycle True Forward at the next semi-annual anniversary, in addition to the normal annual True Forward. (Cisco) Cisco's True Forward FAQ similarly states that consumption above
115% can trigger a semi-annual True Forward event. (Cisco)
Option A is incorrect because Cisco uses True Forward, not a retroactive True Up process. Option B is too passive because the account has already crossed the exceptional-growth threshold. Option D would manipulate entitlement data rather than address actual customer consumption.
The RM should therefore use the EAWS signal proactively to align expectations, forecast financial impact, and coordinate budget planning before the applicable True Forward event.
Therefore, C is correct.
NEW QUESTION # 29
During a weekly Renewal Pulse meeting, the Operations team reports they are waiting on the Account Manager to confirm a final renewal term at T-60. Which communication approach reflects the RM ' s coordination role?
Answer: D
Explanation:
At T-60, the Renewals Manager is responsible for actively coordinating the internal stakeholders required to keep the renewal progressing toward commercial execution. The correct communication pattern is therefore to provide the Account Manager with the current status, the specific action required, and a clear deadline for resolving the outstanding renewal-term decision.
Cisco's current Renewals Manager v2.0 (700-805) blueprint defines the RM as the Renewal Lead across the LAER lifecycle. It specifically requires the RM to determine required alignment among Sales, CSM, and Operations, maintain renewal readiness and clarity of ownership, and use the RACI framework to prevent execution gaps. Cisco also requires RMs to prioritize activities according to the T-120, T-90, T-60, and T-30 operational checkpoints. (Cisco Learning Content) At T-60, merely documenting a blocker is insufficient. The RM must actively drive accountability so the commercial dependency is resolved before it threatens the renewal timeline.
Option A bypasses the Account Manager and disregards established commercial ownership. Option B introduces unnecessary delay by postponing action until a monthly meeting. Option D records the problem but does not actively coordinate its resolution.
The RM should therefore make ownership explicit, communicate the required next step, establish timing, and follow through until completion. This is precisely the coordination behavior expected of the Renewal Lead.
Therefore, C is correct.
NEW QUESTION # 30
What does the Customer Experience Lifecycle approach enable partners to do?
Answer: D
NEW QUESTION # 31
Which business benefit of on-time renewals on Cisco products and services is valid?
Answer: D
Explanation:
On-time renewals on Cisco products and services can provide various business benefits to customers, such as ensuring continuous support, access to the latest software updates, and improved security and performance.
One of the benefits that is valid according to the Cisco Renewals Manager exam is rebates and discounts from Cisco. This means that customers who renew their contracts on time can enjoy lower prices and incentives from Cisco, which can help them reduce their total cost of ownership and increase their return on investment.
NEW QUESTION # 32
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