Salesforce-Communications-Cloud題庫 - Salesforce-Communications-Cloud參考資料

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Salesforce Salesforce-Communications-Cloud 考試大綱：

主題	簡介
主題 1	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
主題 2	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
主題 3	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.

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最新的Salesforce-Communications-Cloud題庫和資格考試中的領先提供商和無與倫比的Salesforce-Communications-Cloud：Salesforce Communications Cloud Accredited Professional (AP) Exam

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最新的 Accredited Professional Salesforce-Communications-Cloud 免費考試真題 (Q19-Q24):

問題 #19
Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?

A. Promotions
B. Offering
C. Time Plan
D. Discount

答案：A

解題說明：
For introducing a limited-time offer with a 10% discount for three months, configuring Promotions (B) in Salesforce Communications Cloud is the most appropriate solution. Promotions allow for the creation of time- bound offers that can be applied automatically or manually to applicable orders, providing flexibility and control over discount application.References:Salesforce Communications Cloud documentation on promotions and discount management

問題 #20
ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

A. Adjustment using Context rules
B. Promotions
C. Discounts.
D. Customizations using CPQ Hooks

答案：A

問題 #21
Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?

A. Create a salesforce Report on the Product object to track the product time to market
B. Leverage the EPC functionality to track the product related configuration.
C. Create a Product Time to market app from template in CRM analytics to track the product time to market
D. Create salesforce report on EPC project object to track the product time to market.

答案：B,D

解題說明：
To measure product time to market in Salesforce Communications Cloud, leveraging EPC (Enterprise Product Catalog) functionality to track product configurations (A) and creating Salesforce reports on the EPC project object (C) are effective methods. These actions provide insights into product development timelines and help identify areas for process improvement.References:Salesforce EPC documentation and CRM Analytics best practices.

問題 #22
A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?

A. Product Model use hierarchical modeling which is natively supports EPC
B. This type of modeling is not supported in EPC and modular should follow a flat modelling technique.
C. Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
D. Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
E. Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.

答案：A,D,E

問題 #23
A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A. Configure the tax rate in the price plan and it will be added automatically when added to the cart.
B. Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
C. Add the delivery zip code customer field as a header in the pricing calculation matrix
D. Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix

答案：B

解題說明：
To implement attribute-based pricing with tax calculations based on the service account ' s zip code, using a custom Apex class within a pricing plan step is a scalable solution. This allows for the dynamic calculation of taxes based on configurable criteria (such as zip code) and the addition of this amount to the total price in the CPQ cart, minimizing the impact on performance by leveraging efficient Apex code execution within the pricing calculation flow.References:Salesforce CPQ documentation on custom pricing methods and Apex development for CPQ.

問題 #24
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Salesforce-Communications-Cloud參考資料: https://www.vcesoft.com/Salesforce-Communications-Cloud-pdf.html