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Salesforce Energy-and-Utilities-Cloud Prüfungsplan:

Thema	Einzelheiten
Thema 1	Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Thema 2	Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
Thema 3	Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
Thema 4	Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.

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Salesforce Energy-and-Utilities-Cloud Quiz - Energy-and-Utilities-Cloud Studienanleitung & Energy-and-Utilities-Cloud Trainingsmaterialien

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Energy-and-Utilities-Cloud Prüfungsfragen mit Lösungen (Q66-Q71):

66. Frage
A customer is ready to migrate and deploy large volumes of configuration components as part of production deployment.
Which two tools support this deployment?
Choose 2 answers

A. Velocity Installation Assistant
B. IDX Workbench
C. Velocity Build Tool
D. Big Objects Manager

Antwort: B,C

67. Frage
An energy company wants to send to its customers various types of communication via digital channels.
Which is the preferred cloud that works in conjunction with Energy and Utilities Cloud to achieve mass communication9

A. Marketing Cloud
B. Communications Cloud
C. Sales Cloud
D. Service Cloud

Antwort: A

Begründung:
Salesforce Marketing Cloud is the preferred solution for energy companies looking to send various types of communication via digital channels to their customers in conjunction with Energy and Utilities Cloud.
Marketing Cloud provides a comprehensive suite of tools designed for mass communication, allowing for the creation, management, and delivery of personalized customer communications across multiple digital channels. This integration enhances customer engagement and satisfaction by delivering timely and relevant information. References = Salesforce Marketing Cloud documentation highlights its capabilities for mass communication and integration with other Salesforce products, including Energy and Utilities Cloud, to provide a unified platform for customer engagement: https://www.salesforce.com/products/marketing-cloud
/overview/

68. Frage
An energy company wants to sell additional commodity products related to services other than electricity and gas.
Which three enhancements need to be considered?

A. Extend the entries of record types on inventory item object.
B. Extend the entries of record types on account object.
C. Extend the value list on the product family picklist for product object.
D. Extend the value list on the status picklist for cases
E. Extend the value list on the service type picklist for service points

Antwort: A,C,E

Begründung:
When an energy company wants to sell additional commodity products related to services beyond electricity and gas, it needs to consider enhancing the Salesforce Energy and Utilities Cloud by: B. Extending the value list on the product family picklist for the product object to accommodate new product types. C. Extending the value list on the service type picklist for service points to include new services. E. Extending the entries of record types on the inventory item object to manage additional products in inventory.
These enhancements ensure the system accurately reflects the company ' s expanded offerings, enabling effective management and sales of a broader range of services and products. References = The Salesforce Energy and Utilities Cloud data model documentation and customization guides provide information on extending picklists and record types to accommodate new products and services, allowing companies to tailor the platform to their evolving business needs: https://developer.salesforce.com/docs/atlas.en-us.
industries_energy_and_utilities.meta/industries_energy_and_utilities/

69. Frage
An energy and utilities company wants to use objects for multi-site locations What three objects can they use out of the box?

A. Service Account
B. Service Point
C. Premises
D. Quote
E. Asset

Antwort: A,B,C

Begründung:
For an energy and utilities company looking to manage multi-site locations using Salesforce Energy and Utilities Cloud, the following objects can be utilized out of the box: A. Service Account : Represents the account receiving the service and can be used to organize and relate to multiple service locations. C. Service Point : Represents a specific physical location where services are delivered or measured, such as a metering point for utilities. D. Premises : Represents the physical location or property where service points are located, enabling the organization of multiple service points within a larger geographical or physical area.
These objects collectively facilitate the effective management of multi-site locations, providing a structured approach to tracking service delivery and consumption across different sites. References = The Salesforce Energy and Utilities Cloud documentation outlines the use of these objects within the standard data model, providing a foundation for managing complex site structures and utility services: https://developer.salesforce.
com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/

70. Frage
Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

A. Work Order. Work Order Line Hem, Service Appointment, Work Type
B. Work Order. Work Type. Service Appointment. Service Territory
C. Work Order. Work Order Line Item Work Procedure. Work Plan
D. Work Order. Work Order Line item. Service Territory. Work Type

Antwort: A

Begründung:
The EnergyRuntimeServiceSFS sample permission set within Salesforce Energy and Utilities Cloud grants "View All" and "Modify All" permissions to a user for the following objects: A. Work Order, Work Order Line Item, Service Appointment, Work Type. These permissions ensure that users assigned to this permission set have comprehensive access to manage and update records related to service fulfillment, including detailing the work to be done (Work Order and Work Order Line Item), scheduling and managing appointments for service execution (Service Appointment), and defining the nature of the work (Work Type). This level of access is critical for roles that are involved in the planning, scheduling, and execution of service orders within the utility sector. Reference = Salesforce documentation on service and field service management, including the configuration of permission sets for service operations, provides insights into the setup and customization of access controls for managing work orders and service appointments: https://help.salesforce.com/articleView?id=fs_perm_sets.htm&type=5

71. Frage
......

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