Exam ED-Con-101 Objectives Pdf - ED-Con-101 Passing Score

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Salesforce ED-Con-101 Exam Syllabus Topics:

SectionObjectives
Topic 1: Program and Academic Operations- Course and program management
  • 1. Academic structure modeling
    • 2. Scheduling and enrollment management
      Topic 2: Security and Access Control- Role-based access and permissions
      • 1. Data privacy and compliance considerations
        Topic 3: Education Cloud Fundamentals- Salesforce Education Cloud architecture overview
        • 1. Key objects used in Education Cloud
          • 2. Core Education Cloud data model concepts
            Topic 4: Data Management and Integration- Data architecture and integration patterns
            • 1. Data migration and governance considerations
              • 2. Integration with SIS and external systems
                Topic 5: Student Lifecycle Management- Recruitment and admissions processes
                • 1. Applicant tracking and enrollment workflows
                  • 2. Student onboarding processes
                    Topic 6: Student Experience and Engagement- Student portals and experience design
                    • 1. Personalized engagement strategies
                      • 2. Communication and advising tools
                        Topic 7: Reporting and Analytics- Education Cloud reporting capabilities
                        • 1. Operational analytics for institutions
                          • 2. Dashboards and performance metrics

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                            Salesforce Certified Education Cloud Consultant Sample Questions (Q168-Q173):

                            NEW QUESTION # 168
                            A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.
                            Which object in EDA indicate a student's major?

                            Answer: B

                            Explanation:
                            Program Enrollment is an object in EDA that indicates a student's primary course of study or major. Program Enrollment is an object that represents a junction between a Contact and a Program Plan. Program Enrollment can be used to track various information about a student's course of study, such as status, start date, end date, or level. The consultant can create a Program Enrollment record for each student and associate it with their primary course of study or major. Education History, Relationship, and Program Plan Requirement are not objects in EDA that indicate a student's primary course of study or major. Reference:
                            https://powerofus.force.com/s/article/EDA-Program-Enrollments
                            https://powerofus.force.com/s/article/EDA-Program-Enrollments-Create


                            NEW QUESTION # 169
                            A college wants to create a resource for its Center of Excellence (CoE) where users can vote on suggestions and ...............................
                            What should a consultant create to meet the requirement?

                            Answer: C

                            Explanation:
                            A Chatter group is what the consultant should create to meet the requirement of creating a resource for the CoE where users can vote on suggestions and collaborate with each other. A Chatter group is a feature that allows users to share ideas, files, polls, and events with a specific set of people. Users can also like and comment on posts, and follow topics and people in a Chatter group. A Public Group, a Success Team, and a Queue are not features that can create a resource for the CoE where users can vote on suggestions and collaborate with each other. Reference:
                            https://help.salesforce.com/s/articleView?id=sf.collab_groups_overview.htm&type=5
                            https://trailhead.salesforce.com/en/content/learn/modules/chatter_basics/chatter_basics_groups


                            NEW QUESTION # 170
                            A primary school has switched to remote learning and wants to track student well-being, technology needs, and various family situations needing attention.
                            Which Education Cloud solution meets this requirement?

                            Answer: C

                            Explanation:
                            Student Success Hub is a solution that enables schools to provide holistic support for students and families, especially in remote learning scenarios. It allows schools to create and track interventions, referrals, and services for students based on their needs and goals. It also provides dashboards and reports to monitor student progress and outcomes. Student Success Hub is built on top of the Education Data Architecture (EDA) and leverages the Program Management Module (PMM) and the Case Management Module (CMM) to deliver a comprehensive student support system. Reference:
                            Student Success Hub
                            Student Success Hub Implementation Guide
                            Student Success Hub Trailhead Module


                            NEW QUESTION # 171
                            An Admissions office is interested in Admissions Connect to process student applications.
                            Which consideration should the consultant advise?

                            Answer: A

                            Explanation:
                            The consultant should advise that the application form requires OmniStudio as a consideration when using Admissions Connect to process student applications for the Admissions office. OmniStudio is a product that allows users to create and manage digital experiences for customers or constituents. OmniStudio is required to create and customize the application form in Admissions Connect, which is the online form that applicants use to submit their information and documents for admission. The consultant should advise that the application form requires OmniStudio as a consideration when using Admissions Connect to process student applications for the Admissions office by explaining the benefits and challenges of using OmniStudio for creating and customizing the application form, such as flexibility, functionality, or configuration. Admissions Connect requires a third-party app, Experience Cloud is required, or Application Review requires Tableau CRM are not considerations that the consultant should advise when using Admissions Connect to process student applications for the Admissions office. Reference:
                            https://www.salesforce.org/products/admissions-connect/overview/
                            https://www.salesforce.org/wp-content/uploads/2021/06/Salesforce.org-Admissions-Connect-Tableau-Accelerator.pdf


                            NEW QUESTION # 172
                            A Recruitment office wants to use Pardot and Salesforce with the Education Data Architecture (EDA) to manage campaigns and track prospective students.
                            Which compatibility consideration should the consultant discuss with the office?

                            Answer: B

                            Explanation:
                            The consultant should discuss with the Recruitment office that EDA requires custom automation for lead conversion as a compatibility consideration for using Pardot and Salesforce with EDA. Lead conversion is a process that converts a Lead record into an Account, a Contact, and an Opportunity record in Salesforce. EDA does not support the standard lead conversion process in Salesforce, because it uses different account models and objects to store information about individuals and organizations. The consultant should create custom automation for lead conversion, such as using Process Builder, Flow, or Apex, to map the Lead fields to the appropriate EDA fields and objects. Pardot being incompatible with the Household account model, the Do Not Contact TDTM record needing to be disabled, or Pardot being able to create only Leads and Contacts are not compatibility considerations for using Pardot and Salesforce with EDA. Reference:
                            https://powerofus.force.com/s/article/EDA-Lead-Conversion
                            https://trailhead.salesforce.com/en/content/learn/modules/pardot-basics


                            NEW QUESTION # 173
                            ......

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