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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Change Management and Training | 13% | - Plan and execute change management activities - Define support processes and escalation paths - Create training materials and end-user guides - Develop user adoption strategy and documentation |
| Topic 2: Analytics and Monitoring | 13% | - Implement error handling and logging - Conduct user feedback collection and optimization - Monitor site performance and user engagement - Configure Site.com analytics and reporting |
| Topic 3: Implementation and Integration | 28% | - Integrate external systems via APIs and connected apps - Configure SSO and authentication providers - Configure email and notification templates - Implement search functionality and content tagging - Implement Einstein bots and chat functionality - Build and configure Experience Builder pages and components |
| Topic 4: Discovery and Scoping | 18% | - Assess organizational readiness for digital transformation - Identify key stakeholders and user personas - Understand customer business objectives and challenges - Define scope and create solution design |
| Topic 5: Solution Design and Business Logic | 28% | - Design Experience Cloud site architecture (themes, templates, branding) - Configure Lightning Web Components for customizations - Configure navigation, menus, and site structure - Implement security model (profiles, permission sets, sharing rules) - Design data access and visibility rules - Set up and manage CMS content and files |
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NEW QUESTION # 66
Ursa Major Solar wants to give customers the ability to add authorized users to view usage, billing, and payment history.
Which permission should be granted to customersto add authorized users?
Answer: C
Explanation:
To give customers the ability to add authorized users toview usage, billing, and payment history, UMS should grant Delegated External User Administrator permission to customers. Delegated External User Administrator is a permission that allows customers to create new users or reset passwords for other customersin their own account. UMS can use Delegated External User Administration, which isa feature that allows UMS to assign specific users as delegated administrators who can manage external users in their own accounts.
NEW QUESTION # 67
Universal Containers (UC) maintains multiple customer-facing sites, but only one profile for all customer users. No customer has access to more than one site.
Which step should the UC system administrator take to grant customers access to the appropriate site?
Answer: C
Explanation:
This option allows UC to grant customers access to the appropriate site. Site membership is a feature that defines which users can access a site and what permissions they have. UC can assign the profile for all customer users to the site membership of each site and specify the default page access and object permissions for that profile. UC can also assign permission sets to the site membership togrant additional permissions to specific users4
NEW QUESTION # 68
Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.
Answer: A,B,D
Explanation:
Three key features of Metadata API are A, B, and C. Metadata API is an API that allows you toretrieve, deploy, create, update, or delete customization information in your Salesforce org, such as custom objects, fields, tabs, or pages. Metadata API is ideal when multiple work streams are involved, because it allows you to manage changes across different environments and teams. Metadata API can be used programmatically as well as declaratively, because it supports both code-based tools and point-and-click tools for working with metadata. Metadata API is ideal for when the changes are complex, becauseit allows you to handle fine- grained customizations and dependencies.
NEW QUESTION # 69
Zephynus Relocation (ZRS) plans to launch a public site. ZRS would like toleverage a topic catalog so that site users can see all the organized topics in one place and easily navigate to any topic or subtopic.
Which step is required to set up a topic catalog?
Answer: A
Explanation:
To set up a topic catalog, the step that is required is to enable Topic Hierarchy and create at least one topic with two subtopics. A topic catalog is a feature that allows you to display all the topics and subtopics on your Experience Cloud site in a hierarchical structure. Users can see the topic catalog by clicking the More Topics link on the navigation menu. To use the topic catalog, you need to enable Topic Hierarchy, which allows you to create topics and subtopics up to three levels deep. You also need to create at least one topic with two subtopics, which will populate the topic catalog with some content.
NEW QUESTION # 70
Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions bychatting with an agent while browsing the Experience site.
How should an administrator embed the chat window in an Experience site?
Answer: D
Explanation:
The Embedded Service component allows you to embed a chat window in your Experience Cloud site, so customers can chat with agents while browsing the site. You can add the Embedded Service component to any Builder page and configure its properties, such as the chat button label, pre-chat fields, and offline support.
NEW QUESTION # 71
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