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| Section | Objectives |
|---|---|
| Monitoring and Operations | - Visibility and Analytics
|
| Security Policy and Enforcement | - Threat Protection
|
| Identity Services | - Identity Administration
|
| Connectivity Services | - Secure Access Architecture
|
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NEW QUESTION # 99
What is the scale used to represent a users Zscaler Digital Experience (ZDX) score?
Answer: D
Explanation:
The ZDX Score is calculated on a scale from 1 (worst) to 100 (best), where lower values indicate poorer digital experience and higher values indicate optimal performance.
NEW QUESTION # 100
An administrator is provisioning new App Connectors in Microsoft Azure. A new egress policy enforces TLS inspection for outbound traffic from the workload subnets.
Which action should the ZPA administrator take to prevent App Connector registration failures?
Answer: C
Explanation:
Option B addresses a documented App Connector prerequisite. App Connectors establish outbound TLS connections to ZPA infrastructure and validate the ZPA service through certificate pinning. An inline device that intercepts TLS substitutes its own certificate, causing certificate validation and registration to fail.
Zscaler's App Connector deployment prerequisites explicitly state that all inline or man-in-the-middle TLS interception must be disabled because the service enforces certificate pinning. The App Connector deployment guide repeats the same requirement. The Azure egress policy therefore needs a narrowly scoped inspection bypass for required ZPA destinations. A fixed NAT address is not the remedy for a certificate- pinning failure. Disabling health checks would reduce operational visibility and does not repair registration.
Delaying scale-set activity or waiting for DNS TTL expiration also leaves TLS interception in the connection path.
NEW QUESTION # 101
Which of the following is an open standard used to provide automatic updates of a user's group and department information?
A Import
B. LDAP Sync
C. SCIM
D. SAML
Answer:
Explanation:
C
Explanation:
SCIM (System for Cross#domain Identity Management) is the open standard API designed for automated provisioning and ongoing synchronization of users' attributes, such as group and department, between identity providers and service platforms.
NEW QUESTION # 102
Fundamental capabilities needed by other services within the Zscaler Zero Trust Exchange are provided by which of these?
Answer: C
Explanation:
Platform Services provide shared foundations that other Zero Trust Exchange services consume. These include identity, policy framework, TLS decryption, device posture, logging, APIs, and other common capabilities that support ZIA, ZPA, ZDX, and related services. Option D (Platform Services) is correct because Platform Services are the common dependency layer.
Why the other options are incorrect:
A). Access Control Services: Access Control Services enforce user and application access decisions. They sit on top of the shared platform foundations rather than providing those foundations themselves.
B). Digital Experience Monitoring: Digital Experience Monitoring measures performance and user experience. It relies on the platform services layer for identity, policy, and telemetry foundations.
C). Cyber Security Services: Cyber Security Services inspect and block threats. They are consumers of the common platform layer, not the base layer that other services depend on.
NEW QUESTION # 103
A user has opened a support case to complain about poor user experience when trying to manage their AWS resources. How could a helpdesk administrator get a useful root cause analysis to help isolate the issue in the least amount of time?
Answer: B
Explanation:
For rapid root-cause isolation, ZDX Analyze Score with the Y-Engine is the right diagnostic path. It correlates endpoint, network, Zscaler path, and application metrics so the administrator does not have to manually interpret packet captures or guess whether AWS, Wi-Fi, ISP, or device health is responsible. Option B (Check the user's ZDX score for a period of low score for AWS and use Analyze Score to get the ZDX Y-Engine analysis) is correct because it gives the fastest useful root-cause analysis from the user's ZDX score.
Why the other options are incorrect:
A). Check the Zscaler Trust page for any indications of cloud outages or incidents that would be causing a slowdown: The Zscaler Trust page reports cloud service incidents, but it will not isolate one user's endpoint, Wi-Fi, ISP, or AWS path issue.
C). Do a Deep Trace on the user's traffic and check for excessive DNS resolution times and other slowdowns: DNS resolves names to IP addresses; it is a support service, not an access protocol or scoring engine by itself.
D). Initiate a packet capture from Zscaler Client Connector and escalate the case to have the trace analyzed for root cause: Zscaler Client Connector is the endpoint agent that steers traffic, authenticates users, reports posture, and supplies ZDX telemetry.
NEW QUESTION # 104
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