Quiz 2026 High Hit-Rate Oracle 1Z0-1064-26: Exam Oracle Fusion Service 2026 Implementation Professional Fees

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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Section	Objectives
Oracle Fusion Service Overview	- Core Service Architecture 1. Fusion Service data model and components 2. Service request lifecycle management - Service Configuration Basics 1. Security roles and access control 2. Basic setup and administration
Field Service and Dispatch	- Field service operations 1. Work order management 2. Scheduling and dispatch rules
Knowledge Management	- Knowledge articles 1. Creation and lifecycle management 2. Search and recommendation usage
Integrations and Extensions	- Integration capabilities 1. REST APIs and integration flows 2. Third-party system integration
Reporting and Analytics	- Service analytics 1. Operational reporting 2. Dashboards and KPIs
Service Request Management	- Customer interaction handling 1. Communication templates and notifications 2. Omnichannel support processes - Case and ticket handling 1. SLAs and escalation management 2. Creation, routing, and assignment rules

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Oracle Fusion Service 2026 Implementation Professional Sample Questions (Q60-Q65):

NEW QUESTION # 60
Your client needs to associate a product item to a product group but cannot make the association. What should you check to identify the cause?

A. Verify that Root Catalog is selected on the product groups.
B. Verify that Eligible for Service is selected on the product item.
C. Validate that the product item is active and published.
D. Validate that Allow Duplicate is selected on the product item.

Answer: C

NEW QUESTION # 61
Identify three considerations before starting the configuration of assignment rules to service requests.

A. the attributes of queues to use as criteria for your rule assignments
B. the candidates of queues to use as criteria for your rule assignments
C. the candidates of service requests to use as criteria for your rule assignments
D. the rule sets you want to create and the rules to include in each rule set
E. the attributes of service requests to use as criteria for your rule assignments

Answer: B,C,D

NEW QUESTION # 62
Identify two correct options about Application Composer, as the primary web-based tool within Engagement Cloud used to modify standard and custom objects.

A. It requires the use of a sandbox to modify the fields associated with standard and custom objects.
B. It requires proper permissions to use the tools and additional permissions to edit the desired object.
C. It allows edits to dashboard pages.
D. In includes a preview option for all standard and custom object pages.

Answer: A

NEW QUESTION # 63
Which two steps are needed to create a new business object in Digital Customer Service?

A. Map a Visual Builder Cloud Service business object to the object API.
B. Assign the new business object to a new component.
C. Assign the new business object to a page.
D. Assign object access roles to an administrative user.

Answer: A,D

NEW QUESTION # 64
Oracle Engagement Cloud provides tools to add or modify which six types of entities?

A. Object workflow
B. Fields
C. Themes
D. Reports
E. Roles and privileges
F. Icons
G. Exports
H. Objects

Answer: B,D,G,H

NEW QUESTION # 65
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