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NEW QUESTION # 47
The Timebox to deliver the online reservation system through the Hoy Hall website has experienced a major issue. During Timebox C a test was completed to simulate an attack on the financial element of the online reservation system, with the intention of finding security weaknesses. It was found that it was potentially possible to gain access to the system, its functionality and data. Further work is therefore needed to meet the information security elements of a customer financial transaction.
Answer the following question about the actions to be taken by each role.
Column 1 describes a list of actions related to dealing with the security issue with the hotel reservation system.
Column 2 lists the key roles. For each action in Column 1,
select from Column 2 the role that should carry out the action.
Each selection from Column 2 can be used once, more than once or not at all.
Column 1
* Advise how the legislation on the transfer of data will affect the requirements and the system.
* Agree the changes needed to the corporate technical architecture with the Architecture Angels IT support team.
* Ensure the information security vulnerability is communicated to the AA Head Office IT Director.
* Evaluate the impact of proposed security controls on the business and decide on the most suitable solution.
* Reprioritise the requirements on the Prioritised Requirements List associated with the security issue.
Column 2
* Project Manager
* Business Sponsor
* Business Visionary
* Technical Coordinator
* Business Analyst
* Team Leader
* Business Ambassador
* Solution Developer
Answer:
Explanation:
Explanation:
* Advise how the legislation on the transfer of data will affect the requirements and the system.
* E. Business Analyst
* Agree the changes needed to the corporate technical architecture with the Architecture Angels IT support team.
* D. Technical Coordinator
* Ensure the information security vulnerability is communicated to the AA Head Office IT Director.
* A. Project Manager
* Evaluate the impact of proposed security controls on the business and decide on the most suitable solution.
* B. Business Sponsor
* Reprioritise the requirements on the Prioritised Requirements List associated with the security issue.
* C. Business Visionary
Rationale:
* A Business Analyst typically has the expertise to understand and communicate how data transfer legislation impacts system requirements.
* The Technical Coordinator is usually responsible for technical decisions, including those that impact the technical architecture, and would work closely with the IT support team to agree on changes.
* The Project Manager should ensure that key information, such as security vulnerabilities, is communicated to senior management, in this case, the IT Director.
* The Business Sponsor, who is ultimately responsible for the project from a business perspective, would evaluate the impact of security measures on the business.
* The Business Visionary is often tasked with understanding the strategic view of the project requirements and would be suited to reprioritize requirements, especially those with significant implications like security issues.
NEW QUESTION # 48
Which item is MOST likely to be considered as a pain point for a 'Sales team member' stakeholder?
Answer: C
Explanation:
Comprehensive and Detailed Step-by-Step Explanation
Understanding Stakeholder Pain Points in the UniCo Scenario
A "pain point" refers to challenges, concerns, or additional efforts that stakeholders perceive during a change process. For the Sales team members, these challenges would most likely relate to adapting to new processes and requirements resulting from the rebranding and strategic shift.
Option Analysis
* A. Rebranding gives the company a modern look that has been missing historically
* This statement highlights a positive aspect of the change rather than a "pain point." While rebranding may indirectly impact the Sales team, it is unlikely to be perceived as a primary concern or challenge.
* Incorrect.
* B. Comprehensive training is required to broaden skills, that are recognized as best practice
* While training is an important component of change, the statement frames it positively (broadening skills recognized as best practices). Training may be challenging, but it is not likely the most significant pain point for Sales team members in this scenario.
* Incorrect.
* C. Increased effort will be needed initially to learn the new supporting business processes
* The UniCo scenario indicates that Sales team members are already facing disruptions to their normal processes. Learning and adapting to new supporting business processes (e.g., systems and practices introduced to align with Selco's expertise) requires significant effort and is a clear "pain point." This aligns directly with the operational challenges described for the Sales staff.
* Correct.
* D. This gives an opportunity for all staff to be involved and engaged in shaping the change
* Similar to A, this option reflects a positive engagement opportunity rather than a pain point.
While involvement in shaping change is beneficial, it does not directly address the challenges faced by Sales team members.
* Incorrect.
Why C is the Correct Answer (Scenario Alignment)
The Sales staff at UniCo are already facing disruptions and challenges due to the rebranding and integration of Selco. Adapting to new business processes, particularly those supporting mobile applications and innovation, represents a pain point as it demands additional effort and adjustment during the change process.
References (UniCo Scenario and AgilePM Alignment):
* UniCo Scenario: "Sales staff have faced disruption due to changes in sales processes and must adapt to new supporting processes."
* AgilePM Handbook, Chapter 8: Addressing Stakeholder Needs and Managing Change Impacts.
* Agile Business Consortium - Stakeholder Pain Points and Impact Assessment.
NEW QUESTION # 49
Sales staff are unhappy that they have been told that they will lose the Sales relaxation area completely to make space for the new Selco staff. The Sales staff are considering consulting their Union about escalating their discontent.
Which 2 actions by the Sales Director are the MOST appropriate when responding to this type of resistance?
Answer: C,E
Explanation:
Comprehensive and Detailed Step-by-Step Explanation:
Context from the UniCo Scenario:
The Sales staff feel their working environment is being disrupted due to the integration of Selco staff. The loss of their relaxation area has led to discontent and potential escalation through their Union. Addressing this resistance requires creating opportunities for engagement, collaboration, and exploring alternatives to ensure both parties feel valued in the change process.
Analysis of Each Option:
* A. Arrange joint workshops for Sales and Selco staff to develop ideas and comment on layout options.
* Why Correct: Joint workshops encourage collaboration and allow both Sales and Selco staff to voice their concerns and contribute to finding a mutually beneficial solution. This action aligns with AgilePM's focus on building engagement and transparency in managing resistance.
* B. Delay information on the impact of the Selco relocation on Sales staff until just before the relocation move occurs.
* Why Incorrect: Withholding information undermines transparency, erodes trust, and increases resistance. AgilePM promotes early communication and engagement to prevent escalation of issues.
* C. Exert pressure on the Sales management team to make sure any resistance is kept 'quiet'.
* Why Incorrect: Suppressing resistance is counterproductive and creates further mistrust.
AgilePM encourages open dialogue to address resistance constructively rather than avoiding or silencing it.
* D. Provide a farewell gathering in the relaxation area to enable staff to remember past stories about the area.
* Why Incorrect: While this action acknowledges staff sentiment, it does not address the root cause of resistance or provide a tangible solution to the problem. AgilePM emphasizes taking practical steps to remove barriers to acceptance.
* E. Organize a Sales discussion group to look at alternative relaxation facilities that could be provided to the Sales staff.
* Why Correct: A discussion group allows Sales staff to explore alternative solutions collaboratively. It helps them feel involved and valued in the process, reducing resistance and aligning with AgilePM's principle of stakeholder engagement.
Why A and E Are Correct:
* Workshops (A):
* Promote collaboration and shared ownership of the solution, reducing conflict and building trust between Sales and Selco staff.
* Discussion Groups (E):
* Provide an avenue for Sales staff to voice their concerns and explore practical alternatives, demonstrating that their input is valued.
References to AgilePM Framework:
* Stakeholder Engagement and Transparency:
* Encouraging open dialogue and shared decision-making reduces resistance. (AgilePM Practitioner Guide, Chapter 8: Stakeholder Engagement)
* Collaborative Problem-Solving:
* Using workshops and discussion groups aligns with AgilePM's focus on fostering collaboration and trust during change. (AgilePM Practitioner Guide, Chapter 6: Facilitating Change)
* Addressing Resistance:
* AgilePM emphasizes understanding the root causes of resistance and actively involving stakeholders in solutions. (AgilePM Practitioner Guide, Chapter 10: Preparing for Change)
NEW QUESTION # 50
Answer the following questions about the DSDM Lifecycle.
Decide if each observation is an appropriate application of Agile Project Management for this project and select the option that supports your decision.
When the project was in the Feasibility phase it was initially proposed by the Finance Manager that it was a fixed price for a fixed specification' project. The Project Manager has decided that the best way to tackle it would be to leave the development of the least valuable features of the product until last.
Is this an appropriate application of the DSDM lifecycle?
Answer: D
NEW QUESTION # 51
Answer the following question about the agile change practices that are being used by the Change Manager.
Column 1 lists statements made by the change team. For each statement in Column 1, select from Column 2 the relevant agile change practice being used.
Each selection from Column 2 can be used once, more than once or not at all.
Column 1
* A new company logo, which
maintains features of the
existing UniCo logo, but also
represents expertise in
innovative solutions and mobile
applications, is needed as a
high priority for the rebranding
of UniCo.
* Next time we work with the
Sales Team we will need to
schedule the fast-track training
of the Sales staff more carefully
as taking a member of staff
away from the sales work
caused operational issues.
3. Gaining access rights to make
amendments to UniCo's new
finance system is currently
causing issues and holding up
the updates to enable the
system to work with the new
processes.
* The company procedures for
delivering large-scale computer
systems will need to be revised
to reflect the new processes for
mobile applications, taking an
estimated 60 days of effort.
Answer:
Explanation:
Explanation:
Column 1 & Matches from Column 2
* A new company logo, which maintains features of the existing UniCo logo, but also represents expertise in innovative solutions and mobile applications, is needed as a high priority for the rebranding of UniCo.Answer: C (Change Backlog)Explanation:
* This represents a prioritized task to meet a strategic goal (rebranding). Such items are typically tracked and managed in a Change Backlog in Agile practices, enabling the team to prioritize and focus on delivering value.
* Next time we work with the Sales Team, we will need to schedule the fast-track training of the Sales staff more carefully, as taking a member of staff away from the sales work caused operational issues.Answer: B (Retrospectives)Explanation:
* The statement reflects a learning from past actions to improve future efforts, which is the essence of a Retrospective in Agile. Retrospectives are designed to reflect on what went well, what didn't, and what can be improved.
* Gaining access rights to make amendments to UniCo's new finance system is currently causing issues and holding up the updates to enable the system to work with the new processes.Answer: A (Stand-Ups)Explanation:
* This statement describes a blocker or impediment being identified. Stand-Ups are daily meetings where team members discuss progress, share updates, and raise blockers for resolution.
* The company procedures for delivering large-scale computer systems will need to be revised to reflect the new processes for mobile applications, taking an estimated 60 days of effort.Answer: C (Change Backlog)Explanation:
* Revising procedures is a substantial task that needs to be prioritized and tracked. This is managed through the Change Backlog, where such larger initiatives are broken into smaller deliverables and scheduled appropriately.
Final Answer Table
Column 1 (Statement)
Column 2 (Answer)
1.
C (Change Backlog)
2.
B (Retrospectives)
3.
A (Stand-Ups)
4.
C (Change Backlog)
Explanation Based on Agile Practices
* Change Backlog: Used to manage prioritized tasks and ensure alignment with business goals.
* Retrospectives: Provide a mechanism for teams to reflect on their work and identify improvements.
* Stand-Ups: Help highlight blockers and ensure continuous progress in iterative cycles.
NEW QUESTION # 52
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