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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software Troubleshooting | 22% | - Common OS issues
|
| Topic 2: Operational Procedures | 22% | - Safety and environmental procedures
|
| Topic 3: Operating Systems | 31% | - Other operating systems
|
| Topic 4: Security | 25% | - Threats and vulnerabilities
|
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NEW QUESTION # 145
A user reports that after a recent software deployment to upgrade the Testing application, they can no longer use it. However, other employees can successfully use the Testing program.
INSTRUCTIONS
Review the information in each tab to verify the results of the deployment and resolve any issues discovered by selecting the:
First command to resolve the issue
Second command to resolve the issue
Answer:
Explanation:
Explanation:
1st CLI Resolution
copy " C:\Program Files\Testing\msvcp100.dll " " User-PC02\C$\Windows\System32 " /v /y
2nd CLI Resolution
regsvr32 msvcp100.dll
Why These Are the Correct Choices (Exam Logic)
Why the COPY command is first
* The error explicitly states MSVCP100.dll is missing
* Other users can run the app # the DLL exists on another system
* The fastest, least disruptive fix (preferred by CompTIA) is to:
* Copy the known-good DLL into C:\Windows\System32
* The /v switch verifies the copy, and /y suppresses prompts - both are enterprise-safe defaults This restores the missing runtime dependency immediately.
Why REGSVR32 is second
* After copying a DLL, Windows may not recognize or properly load it
* regsvr32 registers the DLL with the operating system
* This ensures:
* The Testing application can properly call the runtime library
* The fix persists after reboot
NEW QUESTION # 146
After a user installs a mobile application from an advertisement, the phone's battery dies a few hours later, and it is hot to the touch, even when not in use. Which of the following should a technician do first?
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
These symptoms strongly suggest malware activity-likely from the newly installed app. The first action should be torun a malware scanto detect and isolate malicious software.
FromQuentin Docter - CompTIA A+ Study Guide:
"Signs of malware infection include rapid battery drain and overheating. The first step should be a malware scan using trusted mobile antivirus apps."
NEW QUESTION # 147
A technician inspects the following workstation configuration:
The workstation is unable to open any external websites. The browser displays an error message that says that the site cannot be reached.
Answer: C
Explanation:
The correct answer is C. The default gateway is not set, and this is clearly indicated by the ipconfig output showing the Default Gateway: 0.0.0.0. In TCP/IP networking, the default gateway is the router address that allows a workstation to communicate with networks outside its local subnet, including the internet. Without a valid default gateway, a device can only communicate with other devices on the same local network.
According to the Quentin Docter - CompTIA A+ Complete Study Guide, a missing or incorrect default gateway is one of the most common causes of a system being unable to access external resources. The guide explains that when a destination IP address is outside the local subnet, the workstation forwards the traffic to the default gateway. If no gateway is defined, the traffic has nowhere to go and is dropped.
The Travis Everett & Andrew Hutz - CompTIA A+ All-in-One Exam Guide reinforces that an IP address such as 10.203.10.22 with a subnet mask of 255.255.255.0 is valid for internal communication. The DNS suffix comptia.org is also not responsible for routing failures. DNS resolves names to IP addresses, but routing still requires a gateway.
The Mike Meyers / Mark Soper Lab Manual further clarifies that a subnet mask error would prevent even local communication, which is not indicated here. Because only external websites are unreachable, the absence of a default gateway is the definitive root cause.
NEW QUESTION # 148
A technician completes malware remediation on a computer. Which of the following steps would most likely prevent future infections?
Answer: C
Explanation:
User education is the most effective long-term method to prevent future infections because it helps users recognize and avoid unsafe behaviors that commonly lead to malware incidents.
NEW QUESTION # 149
A user reports that their corporate mobile phone is lost. Which of the following protects the data locally on the phone from unauthorized access?
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Remote wipeis a mobile device management (MDM) feature that allows administrators to erase data remotely if a device is lost or stolen, preventing unauthorized access to corporate or personal information.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"Remote wipe features enable a device to be cleared of all sensitive data if it is lost or stolen. This is one of the most effective ways to prevent unauthorized access to corporate resources."
NEW QUESTION # 150
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