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Salesforce ADM-201 Exam Syllabus Topics:

Section	Weight	Objectives
Object Manager and Lightning App Builder	15%	- Lightning App Builder 1. Custom Lightning pages and components 2. App navigation and customization - Object customization 1. Standard and custom objects, fields, relationships 2. Page layouts, record types, business processes
Agentforce AI	8%	- AI capabilities 1. Agentforce setup and configuration 2. AI features and usage guidelines
Configuration and Setup	15%	- User interface configuration 1. Declarative customization options 2. Navigation and global settings - Company settings 1. Default settings and organizational structure 2. Fiscal year, business hours, currency management - Security and access 1. Password policies and login access 2. Profiles, permission sets, roles and sharing rules
Productivity and Collaboration	10%	- Chatter 1. Feeds, groups, collaboration features - Activity management 1. Tasks, events, calendars - Mobile and integrations 1. AppExchange and third-party integrations 2. Salesforce Mobile App capabilities
Sales and Marketing Applications	10%	- Marketing tools 1. Marketing automation capabilities 2. Campaigns, campaign influence - Sales Cloud features 1. Lead management, conversion, assignment rules 2. Opportunity management, stages, products, price books
Automation	15%	- Process Automation 1. Flow Builder, approval processes 2. Email alerts, field updates, tasks
Service and Support Applications	10%	- Knowledge and Communities 1. Community configuration and access 2. Knowledge base setup and usage - Case management 1. Cases, queues, assignment rules, escalation rules 2. Support processes and entitlements
Data and Analytics Management	17%	- Reports and dashboards 1. Report types, creation, customization 2. Dashboard components and sharing - Data management 1. Data validation and quality tools 2. Import, update, export, mass delete, backup

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Salesforce Certified Administrator Sample Questions (Q109-Q114):

NEW QUESTION # 109
After Spring &39; 11 upgrade the System Administrator noticed that he can no longer see the "Report Builder" permission on profiles. Which of the following explains the scenario?

A. Only Enterprise and Unlimited Edition organizations can use report builder.
B. Only Group and Professional Edition organizations can use report builder.
C. The old report wizard will be available only to users in Accessibility Mode.
D. Report Builder is no longer in use in Spring 11.
E. None of the above.
F. All profiles get access to the report builder by default.

Answer: F

NEW QUESTION # 110
You cannot delete a standard report.

A. True
B. False

Answer: A

NEW QUESTION # 111
A system administrator can opt to lock users out of the Salesforce org if they exceed a certain number of failed login attempts.

A. True
B. False

Answer: A

NEW QUESTION # 112
Which action type is represented by an icon in the process visualizer? Choose 2 answers

A. Request rejection details
B. Start a new task
C. View recall details
D. Send an email alert

Answer: B,D

NEW QUESTION # 113
An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.
What should the administrator do to meet the deadline without increasing the budget?

A. Train someone on the sales and marketing teams to build dashboards.
B. Hire a Consultant to build the custom dashboards.
C. Build the dashboards manually to meet the deadline.
D. Check the AppExchange for prebuilt Solution that can be easily customized.

Answer: D

NEW QUESTION # 114
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