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The modern Salesforce world is changing its dynamics at a fast pace. To stay updated and competitive you have to learn these technological changes. With the one Salesforce Accredited Agentforce Health Professional (AP-211) certification exam you can do this easily. The Salesforce Accredited Agentforce Health Professional (AP-211) certification exam offers a unique and quick way to learn new in-demand expertise and enhance your knowledge.
| Section | Weight | Objectives |
|---|---|---|
| Analytics, Integration & Deployment | 20% | - Explain the key considerations for deploying Health Cloud. - Explain the key considerations for implementing the Health Cloud API. - Explain the key considerations for implementing FHIR. - Explain the key considerations for maintaining Health Cloud. - Explain the key considerations for implementing Analytics for Health Cloud. |
| Care Coordination & Management | 30% | - Explain the key considerations for implementing Patient Lists and Segmentation. - Explain the key considerations for implementing Today Page. - Explain the key considerations for implementing Care Plans. - Explain the key considerations for implementing Health Cloud with a person account model. - Explain the key considerations for implementing Assessments. - Explain the key considerations for implementing Care Teams. - Explain the key considerations for implementing Timeline. - Explain the key considerations for implementing Health Cloud with a junction object model for accounts. |
| Solution Discovery | 10% | - Explain the key considerations for determining how Health Cloud can address business problems. - Explain the considerations for understanding a customer's business model. - Explain the key considerations for determining how Health Cloud can be optimized. - Explain the key considerations for integrating other Salesforce solutions with Health Cloud. - Explain the key considerations for integrating external systems with Health Cloud. |
| Member & Patient Engagement | 20% | - Explain the key considerations for implementing Actionable Relationship Center (ARC). - Explain the key considerations for implementing Engagement components. - Explain the key considerations for implementing the Home page. - Explain the key considerations for implementing the Patient Card and Patient Highlight Panel. |
| Health Cloud Objects | 20% | - Explain the key considerations for creating reports and dashboards in Health Cloud. - Explain the key considerations for implementing custom objects with Health Cloud. - Explain the key considerations for implementing junction objects in Health Cloud. - Explain the key considerations for migrating data into Health Cloud. - Explain the key considerations for implementing the Health Cloud data model. - Explain the key considerations for implementing person accounts in Health Cloud. |
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NEW QUESTION # 48
Bloomington Caregivers has decided to enable Integrated Care Management so that its end users can leverage Health Cloud Assessments. Administrators must now configure their org to be able to use Assessments.
Which three steps should the administrator take as part of the org setup to enable Assessments?
Answer: B,D,E
Explanation:
Assessment enablement requires the organization to enable Discovery Framework, configure the required sharing settings for the assessment-related objects, and grant users permission to view and complete assessments. OmniStudio is included with Health Cloud in this architecture, while adding the Assessment component to a page is a presentation step after the core organization-level enablement is complete.
Discovery Framework provides reusable assessment questions, versioned question sets, conditional branching, scoring, response capture, and OmniStudio-based assessment experiences. OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Deploy - Discovery Framework; OmniStudio
NEW QUESTION # 49
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation.
Users require the ability to leverage advanced sharing and customizable dashboards.
Which license should a consultant recommend for the external patient users?
Answer: D
NEW QUESTION # 50
A customer is looking to implement Discovery Framework to manage their intake and clinical assessments.
Which three capabilities should a consultant configure with Health Cloud out-of-the-box to enhance their assessment functionality?
Choose 3 answers
Answer: A,C,D
Explanation:
Step 1: Understanding the Discovery Framework in Health Cloud
The Discovery Framework in Salesforce Health Cloud is designed to streamline intake and clinical assessments by providing reusable, modular, and compliant tools for healthcare organizations. It enables organizations to collect, store, and reuse responses to assessment questions efficiently and securely.
Reference:
"Discovery Framework provides a way to design, distribute, and reuse forms and assessments for clinical and non-clinical scenarios. It leverages reusable question banks, digital data capture, and integration with Health Cloud objects." Administer Health Cloud - Assessments and Discovery Framework Step 2: FHIR Question Bank Capability: The use of a FHIR-based Question Bank allows healthcare organizations to standardize questions and reuse them across multiple assessments. This ensures consistency and regulatory compliance in data collection.
Extract:
"The Question Bank leverages the FHIR Questionnaire resource, making it easy to define, store, and reuse question sets for various clinical assessments." Administer Health Cloud - Discovery Framework: Question Bank Step 3: Digital Signature Capture Capability: Digital Signature Capture is supported natively in Health Cloud assessments, ensuring consent, authenticity, and regulatory compliance.
Extract:
"Out-of-the-box support for digital signature capture in assessment forms allows for secure, auditable consent capture, which is often required for clinical or legal compliance." Administer Health Cloud - Discovery Framework Features Step 4: Using Previously Submitted Responses Capability: The ability to use previously submitted responses enhances user experience and speeds up the intake process by pre-populating assessments with earlier responses where relevant.
Extract:
"You can configure assessments to pre-fill questions with responses from prior assessments, supporting both efficiency and patient engagement." Administer Health Cloud - Reuse of Data in Assessments Step 5: Options Not Natively Supported Out-of-the-Box A . Adding a QR Code: Not natively supported in Health Cloud Discovery Framework out-of-the-box for assessments. This would require custom development or external integrations.
B . SMS Assessment Completion: Not supported out-of-the-box; may require integration with Marketing Cloud or external SMS services and customization.
Reference for non-supported features:
"Features such as QR code generation or SMS completion notifications are not available out of the box and would require customizations or integrations." Administer Health Cloud
NEW QUESTION # 51
An agent at a MedTech company requires a UI component that displays customer data and contains a link to create a new order. Once clicked, the link starts a process to build a new order and displays the available products for purchase. Which three OmniStudio capabilities are required to solve this use case?
Answer: A,B,D
Explanation:
This order-entry experience uses a FlexCard to display customer information and expose the create-order action, an OmniScript to guide the user through the order-building steps, and a DataRaptor/Data Mapper to retrieve available products and persist Salesforce data. Document Generation is unrelated to the interactive transaction. OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures.
DataRaptors, now also represented as Data Mappers in current OmniStudio terminology, declaratively extract, transform, and load Salesforce data for OmniStudio components. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Implement - OmniStudio; DataRaptor
NEW QUESTION # 52
While implementing contracting as part of Provider Network Management, a customer wants to manage different types of payments.
Which object should a consultant configure to achieve this?
Answer: C
NEW QUESTION # 53
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