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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Constituent Management | 20% | - Household Management - Contact and Organization Records - Relationships and Groupings - Affiliations and Memberships - Segmentations and Campaigns |
| Topic 2: Donations and Fundraising Management | 20% | - Donation Management - Payment Methods and Processing - Recurring Donations (Recurring GAU) - Donations Batch Processing - Opportunity and GAU Configuration - Grant Management |
| Topic 3: Solution Design and Implementation | 20% | - Requirements Gathering - Data Migration Strategies - NPSP Best Practices - Customization vs Configuration Decisions - User Adoption and Training Planning - Integration with External Systems |
| Topic 4: NPSP Configuration and Development | 25% | - Contacts and Households - Relationships Management - Data Model Design for Nonprofits - Affiliations Configuration - NPSP Settings and Preferences - Account Model Configuration |
| Topic 5: Analytics and Reporting | 15% | - Custom Report Types - Success Metrics Definition - Reports and Dashboards for Nonprofits - Nonprofit Reporting Templates - Rollup Summary Fields |
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NEW QUESTION # 98
A nonprofit admin needs to import lists of Contacts into Salesforce Campaigns regularly from CSV files using the NPSP Data Import too\.
What should the consultant consider when setting up this process for the nonprofit?
Choose 2 answers
Answer: B,D
Explanation:
When setting up the process for importing lists of Contacts into Salesforce Campaigns using the NPSP Data Import tool, it is essential to consider how Campaign Members are created and matched.
Key Considerations:
Automatic Campaign Member Creation (A):
The NPSP Data Import tool will automatically create Campaign Member records for the imported Contacts with the default Member Status. This helps streamline the process of adding members to campaigns.
Exact Name Matching (D):
Existing Campaigns in Salesforce are matched by exact Name. This means that the names in the CSV files must match the names of the Campaigns in Salesforce exactly for the import process to associate Contacts with the correct Campaigns.
Steps to Set Up:
Prepare CSV Files:
Ensure that the Campaign names in the CSV files exactly match the names of the Campaigns in Salesforce.
Include all necessary fields to map Contacts to Campaign Members.
Configure NPSP Data Import:
Navigate to NPSP Settings -> Data Import.
Ensure the settings align with the import requirements, including handling duplicates and respecting duplicate matching rules if enabled.
Perform Dry Run:
Use the NPSP Data Import Dry Run feature to validate the import configuration and ensure that the Campaign Member Status and other settings are correctly applied.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Import Data for Nonprofits
NEW QUESTION # 99
A large nonprofit organization is a social enterprise that functions in many ways like a for-profit corporation. The organization does mot accept individual donations, but mostly engages with corporations, sponsors, and vendors by selling its own products to further its mission. The organization needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend?
Answer: D
Explanation:
For a large nonprofit organization functioning like a for-profit corporation and needing to manage Leads and track its Opportunity pipeline:
Salesforce Account Model without NPSP: This model is suitable as it aligns with for-profit business processes, focusing on managing business accounts, leads, and opportunities. The Household Account Model in NPSP is more suited for organizations managing individual donors, which is not applicable here.
Using the standard Salesforce Account Model allows the organization to leverage Salesforce's CRM capabilities tailored for B2B interactions.
Salesforce Account Model Documentation
Salesforce Trailhead: Managing Leads and Opportunities
NEW QUESTION # 100
A nonprofit runs a large scholarship program for high-school graduates. It wants to use Salesforce to help with accepting external scholarship applications, reviewing processes, and tracking requirements.
Which two solutions should the consultant recommend to meet this requirement?
Choose 2 answers
Answer: A,D
Explanation:
To help a nonprofit run a large scholarship program using Salesforce for accepting external scholarship applications, reviewing processes, and tracking requirements, the following solutions are recommended:
Experience Cloud:
Experience Cloud allows the nonprofit to create a community or portal where external applicants can submit their scholarship applications.
It provides a user-friendly interface for applicants and reviewers to interact with the application process.
Steps to Implement Experience Cloud:
Set up an Experience Cloud site and customize it to match the nonprofit's branding.
Create forms and pages for application submission.
Enable user roles and permissions to control access for applicants and reviewers.
Outbound Funds Module:
The Outbound Funds Module (OFM) is specifically designed to manage the distribution of funds, such as scholarships.
It allows for tracking applications, managing review processes, and ensuring compliance with scholarship requirements.
Steps to Implement Outbound Funds Module:
Install and configure the Outbound Funds Module from the AppExchange.
Set up funding programs, grant types, and application criteria.
Use OFM's built-in features to manage the review and approval workflows.
These solutions provide a comprehensive and integrated approach to managing the scholarship program within Salesforce.
Salesforce Experience Cloud Documentation
Salesforce AppExchange: Outbound Funds Module
Nonprofit Success Pack (NPSP) Documentation
NEW QUESTION # 101
A development associate received a corporate matching gift that the original donor did not indicate was to be matched.
Which solution should the consultant recommend?
Answer: C
Explanation:
When a corporate matching gift is received and the original donor did not indicate that it was to be matched, the consultant should recommend using the "Find Matched Gifts" feature. This feature helps in identifying and linking the matching gift to the original donation:
Select Find Matched Gifts: This option is available within the Nonprofit Success Pack (NPSP) and is designed to help match donations.
Click on the Find More Gifts button: This button will allow the development associate to search for and match the original donation with the corporate matching gift.
This process ensures that all matched gifts are accurately recorded and credited appropriately.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Matching Gifts in NPSP
NEW QUESTION # 102
A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.
How should the consultant configure the Program Management Module?
Answer: A
Explanation:
To configure the Program Management Module (PMM) to record services provided to families, follow these steps:
Create Program Engagement Records:
Navigate to the "Program Engagements" tab.
Click "New" to create a new Program Engagement record.
Fill in the necessary details, ensuring to select the head of the household for the "Contact" field. This links the engagement to the primary contact within the family.
Select the Program:
In the Program Engagement record, select the relevant program that the family is engaged in. This helps in categorizing the services under specific programs.
Specify the Services:
Use the "Service Deliveries" related list to add services provided to the family. Click "New Service Delivery" and select the appropriate service. This ensures each service provided is tracked and recorded against the Program Engagement.
Salesforce Nonprofit Cloud Consultant Study Guide
Salesforce Program Management Module Documentation
Salesforce NPSP (Nonprofit Success Pack) Resources
NEW QUESTION # 103
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