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SAP C-FSM-2601 Exam Syllabus Topics:

Section	Weight	Objectives
Service Order Management	26%	- Service Order Assignment and Routing - Service Order Status Management - Service Order Scheduling and Planning - Service Order Creation and Processing
Mobile Application	20%	- Real-Time Communication - Offline Capabilities - Field Service Mobile App Features - Mobile Checkout and Time Tracking
Resource Management	22%	- Skill-Based Matching - Technician Management - Workforce Planning and Forecasting - Travel and Route Optimization
Service Reporting and Analytics	16%	- Reports and Dashboards - KPI Monitoring and Analysis - Service Performance Metrics - Custom Report Generation
Configuration and Integration	16%	- Integration with SAP ERP and CRM - Third-Party System Integration - SAP FSM System Configuration - API and Web Services

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SAP Certified - SAP Field Service Management Sample Questions (Q65-Q70):

NEW QUESTION # 65
Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.

A. Query API
B. Appointment Booking API
C. Service API
D. Data API
E. Mobile API

Answer: A,B,C,D

NEW QUESTION # 66
What information is contained in the QR code?
Choose the correct answer.

A. A URI with the phone number of the responsible technician
B. A link pointing to the Self Service Portal
C. A short URL pointing to the web page with the chat assistant

Answer: C

NEW QUESTION # 67
Which of the following are ways that reports can be generated in SAP Field Service Management?
There are four correct answers.

A. Manually on the FSM web interface
B. Manually on a mobile device
C. Automatically by a business rule
D. Automatically by using an API call

Answer: A,B,C,D

NEW QUESTION # 68
What dimension of an ERP system comprises sequences of actions arranged in an end-to-end flow?
Choose the correct answer.

A. Data
B. Operations
C. Integrations
D. Processes
E. Extensions

Answer: D

NEW QUESTION # 69
How does SAP ensure that customers retain crucial functionalities while transitioning to the cloud?
Choose the correct answer.

A. Offering a hybrid model with SAP Cloud ERP Private
B. Implementing enhanced cybersecurity measures
C. Using existing marketing strategies
D. Reducing customer support interactions
E. By offering free training sessions

Answer: A

NEW QUESTION # 70
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