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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams Rooms and devices20-25%- Manage endpoints and peripherals
  • 1. Manage device profiles and policies
  • 2. Configure IP phones, headsets, and cameras
- Deploy and manage Teams Rooms
  • 1. Configure room systems and consoles
  • 2. Manage settings and updates
- Monitor and maintain device health
  • 1. Troubleshoot device and connectivity issues
  • 2. Use monitoring and management tools
Topic 2: Configure and manage Teams Phone30-35%- Manage emergency calling and compliance
  • 1. Configure emergency locations and routing
  • 2. Manage call recording and compliance
- Configure call routing and policies
  • 1. Configure voice routing policies
  • 2. Manage call queues and auto attendants
- Configure phone numbers and connectivity
  • 1. Configure Direct Routing and Operator Connect
  • 2. Assign and manage numbers
Topic 3: Plan and design collaboration communications systems20-25%- Plan and design Teams meetings
  • 1. Plan requirements for meetings, webinars, and town halls
  • 2. Plan audio conferencing
  • 3. Plan meeting policies and settings
  • 4. Recommend use cases for Teams Premium and Microsoft 365 Copilot
- Plan and design Teams Phone
  • 1. Plan Teams Phone connectivity and numbering
  • 2. Plan call routing and policies
  • 3. Plan licensing requirements
  • 4. Plan emergency calling and routing
- Plan and design Teams Rooms and devices
  • 1. Plan device deployment and management
  • 2. Plan management and monitoring solutions
  • 3. Plan room systems and peripherals
Topic 4: Configure and manage Teams meetings, webinars, and town halls15-20%- Configure meeting policies and settings
  • 1. Manage meeting apps, polls, and breakout rooms
  • 2. Manage meeting experiences and features
  • 3. Configure audio and video settings
- Configure webinars and town halls
  • 1. Set up event types and registration
  • 2. Manage event production and attendee experience
- Implement Teams Premium features
  • 1. Configure advanced meeting capabilities
  • 2. Manage custom branding and templates

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q113-Q118):

NEW QUESTION # 113
You have an analog phone system.
You plan to migrate to Microsoft Teams Phone.
You need to recommend devices for common area phones that any user can use.
The solution must meet the following requirements:
- Can access the Teams directory for dial by name.
- Can be administered remotely.
- Can place and pick up calls.
- Support hot desking.
- Minimize costs.
Which type of devices should you recommend?

Answer: D


NEW QUESTION # 114
Your company receives PSTN services in Microsoft Teams through a derived Direct Routing trunk from a telephone carrier.
The carrier becomes an operator in the Operator Connect program.
You need to migrate the users to Operator Connect.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: C,D,F

Explanation:
https://docs.microsoft.com/en-us/microsoftteams/operator-connect-configure
https://docs.microsoft.com/en-us/microsoftteams/assign-change-or-remove-a-phone-number-for- a-user


NEW QUESTION # 115
A user uses the Microsoft Teams client on a Windows device.
The user reports call failures.
You need to send the Teams client logs to Microsoft support to troubleshoot the call failures.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - From Users in the Microsoft Teams admin center, modify the Voice settings of the user.
2 - Right-click the Teams notification icon and select Collect support files.
3 - From the Microsoft Teams admin center, locate the failed calls on the Meetings & calls tab of user.


NEW QUESTION # 116
You have a Microsoft Teams Phone deployment.
You have a PBX that connects to the PSTN by using an E1/T1 Primary Rate interface (PRI).
You plan to migrate to Direct Routing by using the existing PSTN services.
What should you install upstream of the PBX?

Answer: C


NEW QUESTION # 117
You have a Teams Phone deployment.
You port your company ' s main phone number from Teams Calling Plans to an Operator Connect provider.
Currently, the number is assigned to a resource account named Reception 1. Reception1 is assigned to an auto attendant named Attendan1.
You need to reconfigure the phone number to work with Operator Connect.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:


NEW QUESTION # 118
......

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