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| Section | Weight | Objectives |
|---|---|---|
| Schedule and Dispatch Work | 20% | - Resource scheduling
|
| Manage Inventory and Assets | 15% | - Inventory management
|
| Work Order Management | 25% | - Manage work orders lifecycle
|
| Field Service Mobile and Customer Experience | 20% | - Customer engagement
|
| Configure Dynamics 365 Field Service | 20% | - Configure Field Service settings
|
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NEW QUESTION # 69
You are responsible for setting up Dynamics 365 Field Service for proper billing and servicing.
Your client needs to understand the difference between billing accounts and service accounts for their multi- company organization.
Match the account type to the applicable scenario. To answer, drag the appropriate account type from the column on the left to the applicable scenario on the right. Each account type may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 70
Drag and Drop Question
You are implementing Dynamics 365 Field Service. Your customer wants to start adding Field Service users.
You need to add a user and assign a Field Service role.
Which five actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer area. Arrange the five actions in the correct order.
Answer:
Explanation:
NEW QUESTION # 71
You are implementing Dynamics 365 Field Service. Your customer needs to understand how they can schedule the closest possible resource to a work order. The requirement further specifies it could be start of day from the company's site or during the middle of the day from an existing work order.
You need to provide them with the settings they need to properly configure so the closest resource is found when using the schedule assistant.
What should you suggest to the customer?
Answer: A
NEW QUESTION # 72
Your company uses Dynamics 365 for Field Service.
The company's inventory clerk goes to the bin location for electrical switches and discovers there are none in stock. However, the Field Service Inventory shows a quantity of one.
In which order should the required fields be entered to adjust the inventory to the correct amount? To answer, move the three appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Product
2 - Unit
3 - Quantity
NEW QUESTION # 73
You are a Dynamics 365 for Field Service Dispatcher.
You need to use the schedule board to find resources for a work order. The work order can be completed by any resource who has the correct piece of equipment and who is available at 9:00 A.M during a selected week.
Which four steps must you take, in sequence, to successfully implement this capability within the schedule board? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 74
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